How to make changes to lesson bookings
description
Transcript of How to make changes to lesson bookings
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Roadio Quick Start Guides
How to make changes to
lesson bookings
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Use Roadio to make changes to
lesson bookings and inform your pupils instantly
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• Make changes to lesson bookings and inform your pupils
• Receive and confirm requests for booking changes from your pupils
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Welcome To access the booking you want change, tap on the Lessons menu
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This displays your booked lessons
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This displays your booked lessons
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Next, tap on the lesson you want to make changes to
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Let’s pick Leo’s lesson
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You can now see the lesson details
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You can now see the lesson details
Scroll all the way down
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Here you will see the Reschedule button
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Reschedule allows you to change date, time or location of the lesson
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Tap on New Time to change the time of the lesson
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Now you can pick a new date and time for the lesson
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Scroll through here to select your new date and time
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(You can’t select the date here. This section displays the date & time you have picked below)
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Tap Select when you’re finished scrolling
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Great! You have just changed your booking time and date The proposed new time/date now appears here
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If you want to change pickup location tap New Location
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This displays your pupil’s saved pickup locations
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Tap Add to add a new location
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Type in the pickup address in the search box
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Type in the pickup address in the search box Then tap Search to locate the address
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Finally, tap Done to save the location
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The location is now saved as one of Leo’s locations
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Just tap on the location you want to select
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The proposed new location now appears here
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Tap Done to finish rescheduling the booking
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You can now see your proposed changes when you tap on the lesson
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(This is what your pupil sees) Leo instantly receives an email and a notification informing him of the lesson changes
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Leo also sees your proposed lesson changes in his app
Dave Jones
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He can now accept your changes from his app
Dave Jones
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Or instead he can propose a different time or place
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You will receive a pop up notification like this as soon as Leo confirms or reschedules the changes you made to the booking
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Now when you tap on the lesson, you will see Pupil Confirmed marked as green
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Now when you tap on the lesson, you will see Pupil Confirmed marked as green Your pupil has seen and confirmed the changes
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Similarly, your pupil can send you a request to make changes to a booking
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Just tap Confirm to accept the changes requested by your pupil
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Or if you don’t wish to accept the changes scroll down to reschedule the lesson again
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Tap here to reschedule again
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(This is what your pupil sees) Your pupil will receive your confirmation or proposed changes as an email and a notification
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That’s it! You now know how to make changes to lesson bookings using Roadio Take a look at our Roadio support library for more how-to’s
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For more guides and more information visit:
Roadio support library
Or email [email protected]
www.roadio.com