How to Lead Without Saying a Word
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Transcript of How to Lead Without Saying a Word
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How to LeadWithout Saying a
Word
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Introduction
• Leaders can sometimes communicate more without words than with them.
• What matters is poise and conviction.
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Important• A leader doesn’t always need
to use words to convey meaning; non-verbal cues often say more than words can ever do.
• Unfortunately, too often non-verbal cues are displayed to the wrong effect, that is, to display distraction, disregard or even distaste.
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Leader – Be Careful
• Those in charge, especially those in very senior positions, must be careful not only with their words but with their body language.
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Relax your Facial Muscles
• It is important to share a calm body language when talking to people.
• When we do so, we seem more approachable, and as we are able to connect better with our subordinates and colleagues.
• We can practice relaxing our facial muscles by looking in a mirror.
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Invite Inspection• Ask a trusted colleague to watch your
facial expressions and your posture during a meeting, particularly a meeting where there will be intense discussions.
• If you look bored or irritated, or if you are slumped in your seat looking out the window, you are sending a message that you would rather be elsewhere.
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Invite Inspection
• If your face bears a severe expression, you may be radiating irritation.
• Be conscious that people are not only listening to what you say, but how you carry yourself when you say it.
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Keep your Powder Dry
• In some cultures, notably Native American and Scandinavian, the person at the top says very little, often speaking last on important issues.
• Business leaders can also encourage subordinates to speak first and freely; only interject when you have something of real substance to add.
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Keep your Powder Dry
• When the fur is flying, what gets people's attention is quiet confidence.
• Don't raise your voice. Instead, once you have people's attention, speak calmly and with conviction. Nothing radiates power like controlled emotions when everyone else is shouting at each other.
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Leaders Facial Expressions
• Leaders need not walk around with facial expressions that appear "botoxed.“
• If real issues are at stake, it is wholly appropriate to show some emotion, and not simply with words.
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Leaders Facial Expressions
• A leader is entitled to communicate with authority and vigor, and make it known the urgency of a moment.
• Such emotion expended for a good cause is a great way to focus attention on important matters at hand.
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Conclusion• We should be aware how to behave
in front of our subordinates and colleagues since our body language can help or jeopardize our instructions.
• Learning to understand signals from our body language and voice is a good way to improve our communication and leadership skills.
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Lico Reis Consultoria & Línguas - Brazil
Roberto Lico Reis
Feel free to send us suggestions about new presentations,
that can help you to face your life or professional challenges.
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