How to Lead the Disney Way — Lee Cockerell

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Transcript of How to Lead the Disney Way — Lee Cockerell

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HOW TO LEADTHE DISNEY WAY

This presentation consists of highlights from the interview with Moe Abdou,

founder & host of 33voices®.

Lee Cockerell is the former Executive Vice President of Operations for the Walt Disney World® Resort. “As the Senior Operating Executive for ten years Lee led a team of 40,000 Cast Members and was responsible for

the operations of 20 resort hotels, 4 theme parks, 2 water parks, a shop-ping & entertainment village and the ESPN sports and recreation complex

in addition to the ancillary operations which supported the number one vacation destination in the world.”

Lee Cockerell@leecockerell

Founder at Lee Cockerell, LLC

Insight #2

It’s the insecure leader who uses the command and control style of

leadership to be heard, while the confident leader lets her example be felt.

Insight #3

“Leadership means that a group, large or small, is willing to entrust authority to a

person who has shown judgement, wisdom, personal appeal, and proven competence.”

- Walt Disney on Leadership

Insight #4

Do the easy things first, and life gets harder. Do the hard things first, and

life gets easier. Embrace solving the hard problems, for that’s where the big leverage lies.

Insight #5

Admired leaders make communication their highest priority, for when they tell

a story, it never feels like a speech.

Insight #6

The ultimate measure of a leader is the team she builds. As David Oglivy said, “‘If each of us hires people who are smaller than we are, we

shall become a company of dwarfs. But if each of us hires people who are bigger than we are,

we shall become a company of giants.”

Insight #7

Don’t waste a day asking ‘what if.’ Instead, ask ‘why not’ and invest in projects where

the ROI is life affirming and purposeful.

Insight #8

Taking control of your time starts with a commitment to empty your head. Transfer

anything that goes into your brain onto your planner.

Insight #9

Time Management = A Planner + 15 min. each day planning + a consistent routine

Insight #10

Remember to practice the four employee expectations:

Insight #10

Remember to practice the four employee expectations:Make me feel special

Insight #10

Remember to practice the four employee expectations:

Treat me as an individual

Insight #10

Remember to practice the four employee expectations:

Respect me

Insight #10

Remember to practice the four employee expectations:

Make me knowledgeable, educate me, and understand my job

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