How to install mPOP and TSP100 receipt printers …...How to install mPOP and TSP100 receipt...

How to install mPOP and TSP100 receipt

printers on Windows 8 or higher Disclaimer: We want to make you aware that we have optimized our POS for Android and iOS tablets. Although the below setup should work, it will come with some downsides such as no automated printing or receipts will be scaled down to fit on the receipt paper. Although we cannot guarantee that other receipt printers will work with Treatwell POS, there are partners from Treatwell who have successfully set up other receipt printers.

1. Install Star mPOP printer on Windows

2. Install Star TSP100 printer on Windows

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Confidential - Do not duplicate or distribute without written permission from Treatwell

1. Install mPOP printer on Windows

1.1 Part 1: Installation of drivers

1.2 Part 2: Printer setup

1.3 Part 3: Print via Google Chrome

1.1. Part 1: Installation of drivers.

There are 2 options how to install the drivers

1.1.1. Installation CD/ DVD ( Continue with 2.2 ) or

1.1.2. Download the drivers via the internet

1.1.2.1. Please download the Drivers via the

following links: mPOP

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http://www.starmicronics.com/support/default.aspx?printerCode=StarPRNT_for_mCollection

1.1.2.2. Usually you will find the downloaded files in

the “Download” folder.

1.1.2.3. Open the installation file by double clicking

on the file named:

“StarPRNT_mCollection_v2.1_setup_full_20181

120.zip”. This will extract the file.

1.1.2.4. Find and double click on the file named

“Setup”. The installation of the drivers will

start.

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1.1.2.5. Click “Finish” to finalize installation

1.2. Part 2: Printer Setup 1.2.1. Windows 10:

1.2.1.1. Open Start menu:

1.2.1.1.1. Either click on the lower-left Start

button on the desktop or press the

Windows key on your keyboard)

1.2.1.2. Open Settings: Select “Settings or type “Settings”

and press enter key

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1.2.2. Windows 8:

1.2.2.1. To open the “Settings” charm. Point with the

mouse to the lower-right of the screen

corner, move the mouse pointer up, and

then click Settings.

1.2.2.2. Click on “Control Panel”

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1.2.3. Click on “View devices and printers”

1.2.4. Connect the Star Star mPOP printer via USB cable

to your computer and turn the printer on. The

printer should now turn up in the devices list.

1.2.5. Set the mPOP Printer as default printer.

Right-Click on the Star mPOP Printer and click on

“Set as default printer”. The green check mark

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should be shown now on the Star mPOP.

1.2.6. Now change the printing properties. Right-click

again on the Star mPOP printer icon and click on

“Printer properties”

1.2.6.1. Go to the “Advanced” tab and check "Print

directly to the printer".

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1.2.7. Change device settings: Go to the “Device

Settings” tab and change:

1.2.7.1. the "FRICTION" to "50.8mm x 200",

1.2.7.2. The “Factor” under “Scaling” to “75”,

1.2.7.3. the "Page Cut Type" to "Partial Cut",

1.2.7.4. the "Cash Drawer 1" to "Document Top" and

1.2.7.5. "Cash Drawer 2- Pulse Width" to "200

milliseconds."

1.2.7.6. Click “OK” to apply

1.2.8. Continue with right-click on the printer icon again

and select “Printing preferences”.

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1.2.9. Change Layout: On the “Layout” tab, select

"Portrait" continue on the “Paper/Quality” tab,

check if the “Paper source” is set to "Automatically

Select." Then click “Advanced”.

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1.2.10. Change Advanced options: Change the “Paper

Size” to "72mm x 200mm" and then click “OK”,

and “OK” again.

1.3. Part 3: Print receipts with Treatwell

Connect 1.3.1. Login now into your Treatwell Connect Software

via Google Chrome browser. (Download and install

Google Chrome if you haven’t yet.

1.3.2. Check out an appointment.

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https://www.google.com/chrome/

1.3.3. When you press on “Sale receipt” a window will

pop up showing the receipt PDF.

1.3.4. Configure Google Chrome for printing

1.3.5. Go to the top right corner and press on the printer

icon

The last step is to make sure that your receipts are

printed at the correct size. This is done by

adjusting your browser settings.

1.3.6. click the More settings button:

1.3.7. Choose the right printer

1.3.8. Set the right “Paper Size” we recommend Mpop:

72mm*200mm and

1.3.9. Check “Scale”

1.3.10. Press “Print”

Note: The function “open cash drawer” in the web version of

Treatwell POS will only work if you print a receipt.

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2. Install TSP100 printer on Windows

2.1 Part 1: Installation of drivers

2.2 Part 2: Printer setup

2.3 Part 3: Print via Google

2.1. Part 1: Installation of drivers. There are 2

options how to install the drivers 2.1.1. Installation CD/ DVD ( Continue with 2.2 )or

2.1.2. Download the drivers via the internet

2.1.2.1. Please download the Drivers via the

following links: TSP100

2.1.2.2. Usually you will find the downloaded files in

the “Download” folder.

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http://www.starmicronics.com/support/default.aspx?printerCode=futurePRNT

2.1.2.3. Open the installation file by double clicking

on the file named: “tsp100_v740_lite.zip”. This

will decompress the file.

2.1.2.4. Find and double click on the file named

“Autorun”. The installation of the drivers will

start.

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2.1.2.4.1. In case you are prompted with a

warning about an unknown publisher,

click on “Run” to allow the installation

to start

2.1.2.4.2. In case you are prompted that you

should install “Direct play” please click

on “Install this feature”

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2.1.3. The TSP100 futurePRNT application will start. Click

on “Installation” to install the drivers. Agree to

terms and follow the wizard prompts to finish

installation.

2.1.4.

2.1.5.

2.1.6.

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2.1.7.

2.1.8. Click on “Finish” to finalize installation

2.2. Part 2: Printer Setup

2.2.1. Windows 10: 2.2.1.1. Open Start menu:

2.2.1.1.1. Either click on the lower-left “Start” button on the desktop or press the Windows key (on your keyboard)

2.2.1.2. Open control panel: Type “control panel” and press enter or choose “Settings” and choose “control panel” then.

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2.2.2. Windows 8.1:

2.2.2.1. To open the “Settings” charm. Point with the

mouse to the lower-right of the screen

corner, move the mouse pointer up, and

then click “Settings”.

2.2.2.2. Click on “Control Panel”

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2.2.3. Click on “View devices and printers”

2.2.4. Connect the Star TSP100 printer via USB cable to

your computer and turn the printer on. The printer

should now turn up in the devices list.

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2.2.5. Set the TSP100 Printer as default printer.

Right-Click on the Star TSP100 Printer and click on

“Set as default printer”. The green check mark

should be shown now on the TSP100.

2.2.6. Now change the printing properties. Right-click

again on the TSP100 printer icon and click on

“Printer properties”

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2.2.6.1. Go to the “Ports” tab, an check "Enable

bidirectional support".

2.2.6.2. Go to the “Advanced” tab and check "Print

directly to the printer".

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2.2.6.3. Change device settings: Go to the “Device

Settings” tab and change:

2.2.6.3.1. the "FRICTION" to "72mm x Receipt",

2.2.6.3.2. the "Page Cut Type" to "Partial Cut",

2.2.6.3.3. the "Peripheral Unit Type" to "Cash

Drawer",

2.2.6.3.4. the "Peripheral Unit 1" to "Document

Top" and

2.2.6.3.5. "Cash Drawer 1 - Pulse Width" to "200

milliseconds."

2.2.6.3.6. Click “Apply” to confirm

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2.2.7. Continue with right-click on the printer icon again

and select “Printing preferences”.

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2.2.7.1. Change Layout: On the “Layout” tab, select

"Portrait" continue on the “Paper/Quality”

tab, check if the “Paper source” is set to

"Automatically Select." Then click

“Advanced”.

2.2.7.2. Change Advanced options: Change the

“Paper Size” to "72mm x Receipt" and then

click “OK”, and “OK” again.

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2.3. Part 3: Print receipts with Treatwell

Connect 2.3.1. Login now into your Treatwell Connect Software

via Google Chrome the web browser. (Download

and install Google Chrome if you haven’t yet.

2.3.2. Check out an appointment.

2.3.3. When you press on “Sale receipt” a window will

pop up showing the receipt PDF.

2.3.4. Configure Google Chrome for printing

2.3.5. Go to the top right corner and press on the printer

icon

The last step is to make sure that your receipts are

printed at the correct size. This is done by

adjusting your browser settings.

2.3.6. click the More settings button:

2.3.7. Choose the right printer

2.3.8. Set the right “Paper Size” we recommend TSP100

72mm*receipt and

2.3.9. Check “Scale”

2.3.10. Press “Print”

Note: The function “open cash drawer” in the web version of

Treatwell POS will only work if you print a receipt.

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https://www.google.com/chrome/

How to install mPOP and TSP100 receipt printers …...How to install mPOP and TSP100 receipt...

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