How to Hire a Telemarketer?

ZDHSales

What does a Telemarketer Do?

A telemarketer is a person who is responsible for selling a product or service over the phone.

Steps to be a Good Telemarketer

Prepare for telemarketing

• Learn as much as you can about what you are selling.

• Learn about the company you work for

• Make sure you understand the sales process.

• Compile contact information for your customers.

Steps to be a Good TelemarketerExpress confidence

• A good telemarketer speaks with a tone of authority that puts customers' minds at ease.

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Steps to be a Good Telemarketer

Practice effective communications skills.

• Speak slowly, loudly and clearly enough that customers can easily understand you.

• Avoid distracting conversation spacers such as, "um" and "ah."

Steps to be a Good TelemarketerMaintain a positive mental attitude

• Remember that some (or many) of the people you call may not be expecting your call and, additionally, may not be receptive to your call.

How to Hire a Telemarketer

The Top 10 things to look for when employing a telemarketer

A Positive

Attitude/sense of

humour

Enthusiasm

Evidence of having

worked hard in the past

A self starter/self

motivated

A clear and professional

voice on phone that

sounds friendly

Eager to have an incentive scheme to be able to earn more money

A team player if working with others

Confidence

Empathy

Persistence

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