"How to Evaluate Gamified Design" by Ken Lynch

44
Reciprocity Engage Your Team Evaluating Gamified Design Ken Lynch, CEO reciprocitynow. com Reciprocity Engage Your Team Of progress bars and trophi

description

"How to Evaluate Gamified Design" by Ken Lynch, Co-founder and CEO, Reciprocitynow.comWhat’s the difference between good and bad gamified design? And what is the difference between developing a game mechanic vs. normal feature development? If you’re evaluating a gamified application or the companies who make them, join Ken in a discussion, and learn from his personal experience in gamified development.

Transcript of "How to Evaluate Gamified Design" by Ken Lynch

Page 1: "How to Evaluate Gamified Design" by Ken Lynch

Evaluating Gamified Design

Ken Lynch, CEO

reciprocitynow.com ReciprocityEngage Your Team

Of progress bars and trophies

Page 2: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

Separating the good from the bad

2

If gamification designers are kings

Page 3: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

Separating the good from the bad

3

If gamification designers are kings, you are the king makers.

Page 4: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

Where to start?

4

Ask 20 questions?

Page 5: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

Where to start?

5

Ask 20 questions?

But there are rule breakers, and bad implementations

Page 6: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

6

Using a framework

To start: know your users

Page 7: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

There are 4 kinds of of people

7

Bartle’s Player Types:1. Killer’s

2. Achievers3. Socializers4. Explorers

Page 8: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

8

Let’s simplify the model

3 user types

Page 9: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

There are 3 kinds of people

9

1. Geeks – 3%

2. Leaders – 15%

3. Followers – 82%

Page 10: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

Same as Geoffrey Moore’s User Model

10

Followers

Leaders

Geeks

Page 11: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

11

Let’s simplify the model even more

2 user types

Page 12: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

There are only 2 kinds of people

12

1. People who are attracted.

2. People who are compelled.

Page 13: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

2 types of motivations (game mechanics)

13

1. Win a trophy

2. Finish a progress bar

Page 14: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

Combine these 2 mechanics – the game loop

14

Page 15: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

My gamification startup story

15

From Currency Geek…

Page 16: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

My gamification startup story

16

From Currency Geek…

Page 17: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

My gamification startup story

17

From Currency Geek…

Page 18: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

My gamification startup story

18

From Currency Geek…

to Gamification Leader

Page 19: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

Lesson from a Game Designer

19

1. Create it

Marcus Gosling (game designer)

Page 20: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

Lesson from a Game Designer

20

1. Create it 2. Tweak it

Marcus Gosling (game designer)

Page 21: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

Lesson from a Game Designer

21

1. Create it 2. Tweak it3. Tweak it again

Marcus Gosling (game designer)

Page 22: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

Lesson from a Game Designer

22

1. Create it 2. Tweak it3. Tweak it again4. You will get it right!

Marcus Gosling (game designer)

Page 23: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

Lesson from a Game Designer

23

1. Create it 2. Tweak it3. Tweak it again4. You will get it right!5. … by the 10th time! Marcus Gosling

(game designer)

Page 24: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

24

The 1st design is probably a bad design.

Page 25: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

25

Solution: ITERATE! ITERATE! ITERATE! ITERATE! ITERATE!

Page 26: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

26

Solution: ITERATE! ITERATE! ITERATE! ITERATE! ITERATE!

Page 27: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

27

Solution: ITERATE! ITERATE! ITERATE! ITERATE! ITERATE!

Page 28: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

28

Solution: ITERATE! ITERATE! ITERATE! ITERATE! ITERATE!

Page 29: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

29

•Goals

•Metrics

Both have:

Page 30: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

30

Goals

Page 31: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

31

• Be specific

Goals

Page 32: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

32

• Be specific• Be realistic

Goals

Page 33: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

33

• Be specific• Be realistic• Support a vision

Goals

Page 34: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

34

• Be specific• Be realistic• Support a vision• Hook it up to your metrics

Goals

Page 35: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

35

Metrics

Page 36: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

36

Metrics

Use analytics

Page 37: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

37

How to gamify your app?

Page 38: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

38

How to gamify your app?

Share your goals and metrics with your users

Page 39: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

39

• User frameworks• Goals and metrics• Iterate

BE A GAMIFICATION KING MAKER!

Judge game design

Page 40: "How to Evaluate Gamified Design" by Ken Lynch

Ken Lynch, CEO

reciprocitynow.com ReciprocityEngage Your Team

How do you evaluate gamified design?

Page 41: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

41

• How is gamification the same as a startup?

• A bad design that you implemented (what was the fix?).

• How can you tell what to change in your design?

• What is your gamification compass?

• When should you not gamify?

List of goals/metrics questions to ask:

Page 42: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

42

Backup Slides

Page 43: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

43

1. Does it have negative feedback?2. Are the feedback loops short?3. What if you take away the points/levels/badges?4. Is it time-boxed for the user?5. What are the intrinsic rewards?6. “I join” buttons or just get assigned?7. Does it need a critical mass of people already?8. Does it rely on a critical mass of FRIENDS?9. What game mechanics don’t feel like game

mechanics?

What questions to ask the Design Kings?

Page 44: "How to Evaluate Gamified Design" by Ken Lynch

ReciprocityEngage Your Team

44

But there are Rule breakers, bad implantations

Example: lazy registration. For IMVU, it wasn’t needed.