HOW TO BOOK A DOOR-TO-DOOR TRIPNeo user guides – 20.1

American Express Global Business Travel (GBT) is a joint venture that is not wholly owned by American Express Company or any of its subsidiaries (American Express). “American Express Global Business Travel,” “American Express,” and the American Express logo are trademarks of American Express and are used under limited license.

Select “New Trip”.

Select the “Door to

Door” tab at the top of the search form.

Selecting “One-Way”

removes the return

journey.

In the “From” and “To” boxes, enter specificaddresses for

where your trip starts and your

destination.

Home address, configured in your

profile and company

locations can be used here.

Select your date and time options.

Choose between time you need to

leave, time of main transport or time you need to

be at your destination.

Select dates and times.

Often book the same trip?

Here is the list of your recent trips.

Select “Duplicate” to book the same trip again.

Select ‘Plan Trip’.

Neo searches multiple

sources for all parts of your

journey.

Here is a complete, policy-compliant, door-to-door trip for you, including Flight/Train, Hotel and ground transport

options (Taxi, Shuttles, Public Transport).

Here is your door to door trip itinerary.

Under each bookable element you can view the detail and price

In the right column, see the total cost of the bookable elements

You also see a prediction of on-trip expenses, based on your company’s expense policy.

This information helps you and your manager anticipate the total cost of your trip.

Click on trip segments on the itinerary to view more

details.

Select Change Ground

Transport above the segment

detail to review alternative

options.

If you do not need a specific

segment, select

“Remove”.

The total cost will update

automatically.

Happy with this itinerary? Simply click “Book” to book all

elements at once.

Thank you