How to Choose a Learning Management System
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Transcript of How to Choose a Learning Management System
How to Choose a Learning Management
System
Presenter:Mehdi Roudakiwww.iuc.ac.ir
Agenda
• What is a Learning Management System
• Benefits of LMS• Types of LMS• Features of LMS• Major Criteria for Selecting a LMS• Steps in LMS Selection• Key Questions to Answer• Evaluation of Some LMSs• Request for proposal
E-Learning Components:
1.Content
1.Services
1.Infrastructure/Tools
Infrastructure/Tools
• Infrastructure and learning management tools include the learning environment and administrative tools used by the training manager.
• The learning environment and training management tools are commonly referred t as the “Learning Management System,” or LMS.
Software that:• Registers learners• Online catalogue and schedule• Delivers online courses• Tracks courses• Online assessment• Tracks scores• Records data from learners• Management reports• Bookmarks activities
What is a Learning Management
System?
Why do we need to manage
the Learning culture?
• To meet the Objectives
• To ensure that the Right People get the Right Development
• To provide improved Management Information
Benefits of LMS
• Availability - 24/7• Accessibility - home and office• Just in Time Training (JITT)• Guaranteed Quality of Training• Enhanced Student Motivation
Benefits of LMS - Cont.
• Constant monitoring• Management Information readily available
• Cost effective Training - can measure the ROI
• Opportunity to resell Training
• Testing and Assessment - linked to business objectives
Types of LMS
• Classroom Based Training
• Distance Learning
• On-line Training
Who provides LMS?
• Course developers:– Sometimes designed to support the vendor’s own
content– Can provide better integration between content and
LMS
• LMS vendors:– Almost all designed with open standards
• Custom Solutions:– Have one built for you by a systems integration form
• Build Your Own
Some Major Vendors
• DigitalThink• SABA• Docent• Pathlore• Isopia• Thinq• Learnframe• Lotus Learning Space• TrainerSoft
LMS Facts
• As LMS functionality has grown, so has the marketplace
• 140+ LMS Solutions on the Market
• 16,500 LMS Implementations (Worldwide) – 118 customers per vendor
• Extremely Fragmented Industry
LMS Facts (Cont.)
• No System has more than a 4% Market Share
• Some of them occupy defined niches in the market
• While others try to be all things to all people.
• Selecting a learning management infrastructure is one of the most strategic e-Learning decisions that companies will make.
• By first determining what needs to be managed, it’s much easier to find a system that responds to those needs.
Selection?
– registration– personal development– planning– assignment of courses– launch of courses– tracking of performance– testing and assessment
– monitoring– routing of students to
the right materials– course completion– management reports -
tailor to what you want– certification– dialogue with tutors– feedback
Features of LMS
Provides individuals and groups with:
A Typical Learning Management System (LMS) Feature Set
• Online grade book • Grade reporting tool (i.e. to allow students to
view grades) • Quiz/Survey development tool • Course website backup, download, & upload
facilities • Student account administration tools • Student group administration tools • Grader account administration tools • Student access tracking (i.e. how many news
articles have they posted/read, which pages have they accessed)
Faculty Tool Set Course Website Development and Management
Faculty Tool Set Course Website Development and
Management (Cont.)
• Webpage access tracking (i.e. how many students have accessed a page, when did each student access the page)
• Web-based file management • Page counters • Course website glossary building tool • Course website indexing system • Course announcements and calendar
administration tool
A Typical Learning Management System (LMS) Feature Set
• Student self-evaluations • Student accounts for webpage publishing • Group work areas for collaborative webpage publishing • Course content annotation facility and bookmarks • Web-based email and discussion groups • Real-time chat rooms • Real-time white boards • Individual grade and progress status reports • Grade distribution status report (i.e. how many
students got 90 and above, etc.)
Students Tool Set
A Typical Learning Management System (LMS) Feature Set
• Course website creation, duplication, and deletion
• Course website backups • Course website downloading and uploading • Course website statistics
– number of students enrolled in a course – file space used by a course website – number of hits on a course website – first and last access date
• Course website student account administration – Batch student account initialization and deletion – Batch course restoring
Administrator Tool Set
A Typical Learning Management System (LMS) Feature Set
Major Criteria for Selecting a LMS
• Known Requirements • Unknown Future Requirements • Implement ability • Supportability • Cost
Implement ability Components
Implement ability is made up of the following components: – Vendor background – Software maturity – Technology maturity – Modifications – Third party implementer considerations – Implementation assistance from LMS
vendor – Quality – Documentation – Training
The best LMS system?
•# of learners? •How geographically disperse?•Using 3rd party e-learning libraries?•Tests/Exams?•Multi-Lingual Interface?•Competency Management?•Compliancy Issues?•Hosted or Locally Installed?•Cost?
Steps in LMS Selection
• Determining Goals and requirements (*)• Researching LMS Vendors
– Generate List of Critical Needs (10-20 only) (*)
– Generate Full List of Needs and Prioritize (*)• Narrowing Down Potential Vendors • Create and Send RFP’s to qualified
candidates• Preparing your Company for Change
Steps in LMS Selection (Cont.)
• Grade Responses • Conducting Final Vendor Presentations
and Selecting a Vendor • Negotiating the LMS Contract and
Getting Ready for Implementation
Define Your Objectives
• Business Objectives– Increase course completions by X%– Increase sales by X%– Increase employee retention by X%– Decrease training costs by X%
• Training Objectives– Provide recommended learning plans– Improve access to training resources
Common Requirements
• Various content sources– AICC/SCORM compliant content– Synchronous content (with scheduling)– Off-line materials
• Scalability– Growth of the user population over time
Common Requirements (cont.)
• Availability/Reliability– How often does the system go down
• Custom Reporting– You may have reporting needs that are not addressed by an off-the-shelf
package
• Skills & Competencies
Implementation Options:Site Installed
• Traditional software model• You supply the hardware, networking, IT
support, database, user support
• Advantages– Some IT departments prefer “behind-the-
firewall” solutions– You might get a more customized solution
Implementation Options:Site Installed (Cont.)
• Disadvantages– More coordination among departments– Maintenance and support staffing is ongoing– Deployment times can be longer that with outsourced solutions
(months longer!)
Implementation Options:Outsourced
• The developer of the application uses a partner to host the system for you
• Advantages– No need to procure any hardware or software– Expenditures can be extended over time (you
may need to “buy” the software up front)
Implementation Options:Outsourced (Cont.)
• Disadvantages– Reliability and performance will be the same as though you had
installed the software on your own systems – You may need to coordinate the hand-off from the LMS
developer
Implementation Options :
ASP• The application and hosting are provided by a single
vendor• The application is designed to support many customers
Implementation Options : ASP (Cont.)
• Advantages– Single-vendor solution means no confusion about
where to turn for service– You can get up and running faster than with other
solutions– Application is built for availability and reliability– May also be provided with other services (e.g.
courseware development)
• Disadvantages– You may need to live with fewer features
Costs for the total project
Cost Breakdown for Cost Breakdown for 10,000 user project with a 10,000 user project with a total cost of total cost of $3.8M$3.8M
1%1% Development toolsDevelopment tools
1%1% Content and data conversionContent and data conversion
3%3% Misc software, consulting, travel, training, etc.Misc software, consulting, travel, training, etc.
4%4% Network bandwidthNetwork bandwidth
8%8% Deployment, test, and integration staffDeployment, test, and integration staff
16% 16% Servers and networking hardwareServers and networking hardware
16% 16% Learning Management SystemLearning Management System
52% 52% Content DevelopmentContent Development
Source: www.brookwood.com
Produce a Business Plan
• Reduce high-level business and training goals to a feature list
• Business Plan should include– Feature List (RFP for vendors)– Project Objectives– ROI (Return on Investment)– Timelines for Implementation and Milestones– Itemization of Costs (one-time and ongoing)– Required Resources (e.g staff, systems)
Project Management
• Installing an LMS is an IT project• Recommend someone with project mgmt skills
Vendor Considerations
• Remember that LMS is only part of the solution so look for a complete solution– Off-the-shelf courseware integration– Content development– Course delivery system– Project management
• Completion Rates are critical
Vendor Considerations: Develop your project in
phases• LMS do lots of things
– Classroom instruction– Skills Management– Integrate courseware from various
vendors– Integrate delivery technologies– Management Reporting
• Neither you or your vendor can do all this at once so implement in phases
LMSFunctionality
Async training forA specific project withUser tracking
Integrate Legacy Courseware
CompetencyManagement
ILT/EventsScheduling
Product PhasesProduct PhasesII IIII IIIIII IVIV
Implementation Example
Vendor Considerations: Develop your project in
phases
What is the need for the LMS?
How will you measure success?
What is your potential ROI?
Who is the target audience?
What initial pilot groups can provide an early win?
Key Questions to Answer(1):
Who are your project stakeholders and what are their expectations? Who will be the key sponsor of this project??
What are your functional and non-functional requirements for the LMS?
Key Questions to Answer(2):
What are the key user roles and their functional requirements?What are your technical requirements?Who manage the LMS within your organization?What are the phases for LMS implementation?Who will be on your LMS Selection Project Team?
Key Questions to Answer(3):
RFP
I. BackgroundII. Scope of Work
Target AudienceContentDeliverables
III. Working RelationshipIV. Vendor ResponseV. Evaluation Criteria
Performance Capability Cost Completeness and Quality of Bid Response
Learning Management Systems
• Active LearnerResource Development Corporationwww.resourcedev.com
• AtrainESSyntriowww.syntrio.com
• Certification ImpactChannelwave Softwarewww.channelwave.com
• Conductor - Training Administration SoftwareSage Corporationwww.SageIsland.com, www.Conductit.com
• CorporateHorizon/ HorizonCentralBoniva Softwarewww.boniva.com
Learning Management Systems
• DigitalThinkDigitalThink www.digitalthink.com
• Docent EnterpriseDocentwww.docent.com
• Edge InteractiveEdge Interactivewww.edgeinteractive.com
• Education DirectorResults Directwww.resultsdirect.com
• Elementk.ComElement Kwww.elementkpress.com
Learning Management Systems
• Enterprise Learning Management ServicesEdcorwww.edcor.com
• ETrax Learning Management SystemIntegrated Performance Systemswww.ips-inc.com
• FlexTrainingOnLine Developmentwww.FlexTraining.com
• Geo Learning Management SystemGeoLearning.comwww.geolearning.com
• gForce CentralgForce Systemswww.gforce.com
Learning Management Systems
• GoTrain.netGoTrain.net, LLCwww.gotrain.net
• Headlight LMSHeadlightwww.headlight.com
• How To Master Learning Management SystemInfoSource www.howtomaster.com
• icCampusicGlobal.comwww.icglobal.com
• ILMSISOPIA Interactive Networkwww.isopia.com
Learning Management Systems
• IngeniumClick2learn.comwww.click2learn.com
• IntraLearnIntraLearn Software Corporationwww.intralearn.com
• IntranetUATCwww.profitfromlearning.com
• KnowBaseKnowBase Networkswww.knowbasenetworks.com
• KP2000KnowledgePlanetwww.knowledgeplanet.com
Learning Management Systems
• FlexTraining SoftwareOnLine Developmentwww.FlexTraining.com
• Intellinex Learning Development SystemIntellinex LLCwww.intellinex.com
• Learning CommunityeSocrates.comwww.esocrates.com
• Learning Enginewww.lighteningseed.net
• LearningVistaGlobalLearningSystemswww.globallearningsystems.com
Learning Management Systems
• Librix Performance Management SystemLIBRIX Learningwww.librix.com
• MaayaMaayawww.maaya.com
• Manager’s EdgeMentergywww.mentergy.com
• OnTrack For TrainingDKSystemswww.dksystems.com
• Pathlore Learning Management SystemPathlorewww.pathlore.com
Learning Management Systems
• PC ComplianceRMS Systems, Incwww.rmssystems.com
• Pinnacle Learning ManagerLearnFramewww.learnframe.com
• Plateau Enterprise Learning Management SystemPlateau Systems, Ltdwww.plateausystems.com
• PROFISInterlynx Multimediawww.profisWeb.com
• Quest System Custom SolutionsKnowledge Anywherewww.knowledgeanywhere.com
Learning Management Systems
• Saba Learning EnterpriseSABAwww.saba.com
• SIGALTechnomedia Trainingwww.technomedia.ca
• Strategic InteractiveStrategic Interactivewww.siWeb.com
• Syberworks www.syberworks.com
• TBK TrackerPlatte Canyon Multimedia Software Corporationwww.plattecanyon.com
Learning Management Systems
• Teamscape Learning PortalTeamscapewww.teamscape.com
• TEDSTEDSwww.teds.com
• The Learning ManagerWorldwide Interactive Networkwww.tlmcorp.com, www.w-win.com
• ThinktanxViviancewww.viviance.com
• TopClassWBT Systemswww.wbtsystems.com
Learning Management Systems
• Total Knowledge Management SystemGeneration21www.gen21.com
• TrainingDepartment.comTrainingDepartment.comwww.trainingdepartment.com
• TrainingOfficeNovasys Corporationwww.trainingoffice.com
• Training PartnerGeometrix Data Systems Incwww.trainingpartner2000.com
• THINQ TrainingServer LMSTHINQ Learning Solutionswww.thinq.com
Learning Management Systems
• Training WizardGyrus Systemswww.gyrus.com
• TraccessTTGwww.built2learn.com/Products/Traccess.htm
• VCampusVCampuswww.vcampus.com
• Virtual Training AssistantRISCwww.risc-inc.com
• WBT ManagerIntegrity eLearningwww.ielearning.com
Learning Management Systems
• WebMentor Enterprise ServerAvilar Technologieswww.avilar.com
• WebTrainWebTrain Services Pty Ltdwww.Webtrain.com.au
• YnotManageYnotLearnwww.ynotlearn.com
Free Learning Management Systems
• .LRN• MOODLE• Fle3• Edventure• LON-CAPA• Direct-ed• Kwel
Evaluation of Some LMSs
• BlackBoard– System– License (Commercial)– Technology– Content Management– Search– Personalization– Event Notification– Future Development
Evaluation of Some LMSs
• Learning Engine– System– License (Commercial, Free
for Non-Profit Organizations)
– Technology– Content Management– Search– Personalization– Event Notification– Future Development
Evaluation of Some LMSs
• WebCT– System– License (Commercial)– Technology– Content Management– Search– Personalization– Event Notification– Future Development
Evaluation of Some LMSs
• Fle3– System– License (Free and Open
Source)– Technology– Content Management– Search– Personalization– Event Notification– Future Development
Evaluation of Some LMSs
• Moodle– System– License (Free and Open
Source)– Technology– Content Management– Search– Personalization– Event Notification– Future Development
Summary
• ASP deployment is rapidly becoming the desired form of deployment
• Let your business and training objectives drive your decision
• LMS is not the total solution• Tracking of user progress should be
one of your goals
References
• www.Lguide.com• www.brandon-hall.com• www.learningcircuits.org• www.elementk.com• www.brookwood.com
How to Choose a Learning Management
System
Presenter:Mehdi Roudakiwww.iuc.ac.ir
مرکز تحقيقات آموزش های مجازیدانشگاه بين المللي چابهار
www.iuc.ac.ir