How to book a place for a face to face course

To book a face to face course please click on the self registration link, this will take you to

the next screen shot

Please click register if you are a

new user to face to face or e-

learning training through Virtual

College

If you have already been given a

username and password for face to

face training or have previously

registered for e-learning through us

please click on login and put in your

user name and password. Please

skip through these instructions to

page 8. If you have forgotten your

password please change it here.

Please click the button ‘everyone’.

Please click on the down arrow and click on the

Organisation that you are from. Please note that more

than one selection box may appear as we need to

narrow down what department you are from.

Once you have clicked which department you are from the above

boxes will appear E-Learning and Face To Face. Please click on

Face-To-Face (unless you would like to see what E-Learning we

have available then please click E-Learning)

Please have a look through this page as this is an information page so you can see some of

the training we have available (please note this list is not exhaustive). You will see dates and

venue later in the process. Please scroll down to the bottom of the page and click Register

Please fill out the below fields, the stared (*) fields are mandatory and then click register at

the bottom of the screen.

Top tip: Please ensure you do not put a space at the end of any of the email addresses.(go to the

end of the email a click delete to make sure)

When you click on the register button the below screen will appear and you will be sent an

email Please see bottom of the screen shot - straight away I have received the email. If you

do not receive an email please check your spam in box.

You can login straight away by clicking on the below or you can go to your email to login

please see screen shot on the next page.

Top tip: Please save this email so that you have reference to your username and

password. You will need them to print your certificate after you have completed the

training. You can also use the link on the email to then book yourself onto a face to face

course. Please note that you are now registered to access any of our face to face or e-

learning training. To book yourself on a course please access the link in your email.

Alternatively login and proceed as indicated in the previous screen shot.

Please login using your username and password.

Top tip: Please ensure you do not put a space at the end of the username and password. If you still

can not gain access please change your password.

From your Learner Dashboard, click on the Requested Learning tab

Then click on Course Request

Top tip: Put one word of the course you are looking for, ie, Working - this will bring all

the courses with that word in the title (please do not put Multi or Agency – this will

bring all courses up). Click on the course to highlight it and click on request course.

Alternative way of searching if the above does not work (if it worked please scroll down

to next page and continue).

If you click on the Type header, then all the Face to Face training events will be sorted

together at the bottom of the list, below all the e-learning courses. Either use the Quick

Search field and enter the type of course you are looking for, or use the scroll bar to locate

it, click to highlight it green, then click on the Request Course button

On the next screen, you can enter the reasons why you need to attend the course, and

choose which date you would like to attend from the drop down box. You must tick the 4

check boxes before continuing. Once you have done so, you may then submit your request.

If there are no dates available for this course, details of the event and event dates are

“greyed out” and you will be unable to apply at this stage. Check back regularly as more

dates are added as they are arranged.

Until your request is confirmed by the event administrator, the request will stay on the

Requested Learning tab

When your request has been approved for the date you requested, you will receive an email

advising you that you have been booked on to the event. In the email it will ask you to book

back into the system for handouts for you to print out and to complete a pre-course

evaluation. Please check you spam.

Once training has been completed

Within one week of completing the course please login to your learner record and complete

an online questionnaire. You can obtain a certificate of attendance once you have

completed the questionnaire. Please see below screen shot.

Once you have completed the questionnaire, the course title moves to the Completed

Learning tab. You can then print off the certificate by clicking on the printer icon in the action

column (it is a course certificate, which bears the event date, not an event certificate).

If you are unable to attend, you should cancel as soon as you know. A copy of the

cancellation policy can be found here: http://www.staffsscb.org.uk/Training/Training-

Costs/Training-Costs.aspx. Please note that, if you are cancelling within 4 weeks of the

training date, you will be charged unless you contact Staffordshire SCB on 01785 854579 to

arrange a replacement member of staff, however this person must meet any pre-requisite

requirements and be approved by the SSCB training team.

If you log into your learner record and click on the event name in the Active Events area of

your dashboard and then click on Request Attendance, you will see a pop up box which

confirms this.