Food Control Department Food Control Department

How to apply for Export Health

Certificate

Food Control Department

Step 1: Log in Dubai Municipality Website www.dm.gov.ae

Food Control Department

Step 2: Click on Food Import and Re-export

Service

Food Control Department Step 3: Click on Food Health Certificates

Food Control Department

Step 4: Click on New Request

Food Control Department Step 5: Click on Export Food Health

Certificate or Radiation Free Certificate

Food Control Department Step 6: Choose the Language of the Certificate

Food Control Department Step 7: Fill all the required information

Food Control Department Step 8: After filling all the date click on Continue

Food Control Department Step 9: Click directly on Add Items from Consignments

and do not fill the information using the barcodes

Food Control Department Step 10: Write the FIRS number

Food Control Department Step 10: You have two options search either by

FIRS or date of the request

Food Control Department Step 11: Click on Select Containers to Choose Your

Items

Food Control Department Step 12: Double Click on the Right Item or

Container

Food Control Department Step 13: Mark the items and Click on Select

Can be changed

according exported

amount

Food Control Department Step 14: Click on Continue

Food Control Department Step 15: Move to the Next Page

Food Control Department Step 16: Approve on the Terms and Condition and

Click on Submit

Food Control Department

Your Requested Health Certificate Number

Food Control Department Insert the Barcode Manually and click on Resolve and insert

the production and expiry dates and the quantity and weight

according to the FIRS number of the consignment

Food Control Department OR you can click on (search icon) and fill in the right

description of the item and click on Search and then Resolve

Food Control Department When you are done with filling all the information

in the appropriate way click on Add/Save

Food Control Department Click on Continue

Food Control Department Move to the Next Page

Food Control Department Approve on the Terms and Condition and Click on

Submit

Food Control Department

Your Requested Health Certificate Number

Food Control Department Food Control Department

How to apply for GCC Health

Certificate

• The steps clarify how to apply for

online GCC health certificate through

inserting the barcode manually

Food Control Department Click on GCC Export Health Certificate

Food Control Department Fill all the information

Food Control Department

Fill all the information

Food Control Department Click on Continue after filling all the information

appropriately

Food Control Department Insert the barcode manually or click on (search icon) and fill the right description, then click on Resolve

Food Control Department Click on Add/Save after writing the production and

expiry dates, quantity and weight

Food Control Department Click on Add/Save after writing the production and

expiry dates, quantity and weight

Food Control Department Click on Add/Save after writing the production and

expiry dates, quantity and weight

Food Control Department Click on Add/Save after writing the production and

expiry dates, quantity and weight

Food Control Department

Your Requested Health Certificate Number

Food Control Department To follow up your request to Pay the Fees After

Approving the Request click on follow-up request

Food Control Department Fill in the information either the request number or

the dates of the request

Food Control Department Click on View

Food Control Department Move to the Next Page

Food Control Department Click on e-Pay to Move to Payment Window

Food Control Department A new page will open, so you will need to choose

what things you wish to pay for

Food Control Department Approve on the Payment Date

Food Control Department Continue the Payment Process

Food Control Department Fill in the required information

Food Control Department Print your receipts

Food Control Department If the certificate was issued it will show it in your

system as issued

Food Control Department In case you have a problem with the payment and you could not finish the payment process follow the coming steps: Go to central billing services Click on payment and then incomplete payment, click on search and complete the payment. To reprint the receipt go to reports and then select the last option and click on search and select the request that you wish to print

Food Control Department

To print the health certificates you can go to Dubai Chamber of Commerce or Karama Center.

Export Certificate

GCC certificate

Dubai Chamber of Commerce

04-2028209

Karama Center 04-3374800

Jebel Ali Gate 3 04-8818675

Food Control Department

Contact Information: Karama Center: 04/3374800 Ext: 280, 226, 231, 246, 245 Dubai Chamber of Commerce: 042028225, 042028209

Head Office: 04/2064280, 04/2064205

Food Control Department General Notes

• GCC Certificates are only for locally produced

items and exported to GCC Only

• All the highlighted information are

confidential