How Teams Work Recognizing Resistance to Team Work
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Helping Teams Work 10 of 12 Recognizing Resistance www.create-learning.com
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Transcript of How Teams Work Recognizing Resistance to Team Work
Helping Teams Work 10 of 12
Recognizing Resistance
www.create-learning.com
Hello – I’m Mike Cardus of Create-Learning Team
Building & Leadership. An expert in creating &
sustaining high performance teams.
www.create-learning.com
Do’s and Don’ts For Dealing With Resistance To Your Project
Identifying Reasons People May Resist Your Project
Recognizing Resistance To Your Team Project
Is Your Data Persuasive?
Influence Strategies
Dealing With Team Problems
Dealing With Difficult Team Members
Handling Team Conflict Through Compromising vs. Consensus-Seeking
Conflict Management Approaches
Making Team Decision Through Consensus
Running the Team Meeting
Team Leaders’ Biggest Team Meeting Mistake
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What to Do When You’re Not Getting Cooperation
The success of your team goal and team work depends in good part on cooperation from the people on your team and people across the larger
organization.
So what do you do when you can’t get cooperation, when people resist?www.create-learning.com
Perception will drive the interaction & outcome
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Let’s be very clear: the best way to deal with resistance is to prevent it, which means planning in advance (refer to the earlier
videos and content). Not all resistance can be prevented.Learn to recognize whether what’s happening really is resistance.
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Recognizing Resistance
to your team work
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Compliance
Description: Immediate agreement: no reservations, concerns, or questions. Or the person treats you like a savior.
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Avoidance
Description:Lip service to your request, but no follow-up or action. Claim that the problem is already solved or can’t be. Silence or one-word answers.
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Flooding
Description:Overwhelming detail, much of it irrelevant to the issue. You can’t make sense of it all.
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Intellectualizing
Description:Theoretical discussions when you need action.
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Attacking
Description:Questions about your competence, qualifications, experience, etc. Sometimes: confrontation, anger, finger pointing, competing, etc.
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Refusal
Description:The stakeholder may refuse point-blank to work with you.
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Why Might People Not Cooperate With Your Team Work or Team Goal?
People may be uncooperative or resistant for a variety of reasons. Some of these reasons might seem understandable to you, while others may strike you as unsupportive or even petty.
We recommend that you refrain from making value judgments about the reasons. Instead you should try and discern the possible underlying causes for resistance and deal with it as best you can.
www.create-learning.com
Do’s and Don’ts For Dealing With Resistance To Your Project
Identifying Reasons People May Resist Your Project
Recognizing Resistance To Your Team Project
Is Your Data Persuasive?
Influence Strategies
Dealing With Team Problems
Dealing With Difficult Team Members
Handling Team Conflict Through Compromising vs. Consensus-Seeking
Conflict Management Approaches
Making Team Decision Through Consensus
Running the Team Meeting
Team Leaders’ Biggest Team Meeting Mistake
www.create-learning.com
Helping Teams Work 10 of 12
Recognizing Resistance
www.create-learning.com
