Affiliate Webinar SeriesTopic 2: How SiteGround Service Compares to Other Hosts?

We’re starting shortly!

How SiteGround Service Compares to Other Hosts?

http://blog.siteground.com/category/webinars/

Who’s Speaking Now?

Lilyana Yakimova, Marketing Director

A Bit of Housekeeping

• 30 mins presentation

• Q&A afterwards

• Submit your questions in the “Questions” panel

• Recording and slides will be available

• Fill in the survey after the webinar

Our Claim

Put The Claim to a Test

Bluehost

HostGator

iPage

Fatcow

Justhost

AsmallOrange

InMotion

WebhostingHub

Arvixe

GoDaddy

GreenGeeks

A2Hosting

Loading Speed

Web page loading speed tested with: http://tools.pingdom.com/fpt/

Loading Speed with Caching

Web page loading speed tested with: http://tools.pingdom.com/fpt/

Capacity to Perform

Web site performance tested with: http://www.joedog.org/siege-home/

Capacity to Perform with Caching

Web site performance tested with: http://www.joedog.org/siege-home/

How Do We Achieve That?

http://vimeo.com/66713575

Reaction to Vulnerabilities

More vulnerabilities patched at SiteGroud: http://blog.siteground.com/category/security-2/

http://www.joedog.org/siege-home/How we achieve that?How we achieve that?

Account Isolation

http://www.joedog.org/siege-home/How we achieve that?How we achieve that?

What Do We Do to Secure Our Users?

http://vimeo.com/66713574

Support Testing

• One question on LiveChat

• One question over the phone

• Three questions over the ticketing system

Chat Support Compared

Phone Support Compared

Phone support compared

Tickets Response Time

Phone support compared

Tickets Resolution Factor

SiteGround Support Video

http://vimeo.com/66713576

How do we achieve this?

• Constant training of the people

• Great internal tools for automated issue resolutions

• Low employee turn over rate

How to use this information for more affiliate sales?

• Results of the tests:

https://ua.siteground.com/comparison

• Videos on Vimeo:

http://vimeo.com/album/2394759

Questions?