How logistics impacts retail business?
Click here to load reader
-
Upload
ominchanneler-technologies-pvt-ltd -
Category
Retail
-
view
253 -
download
0
Transcript of How logistics impacts retail business?
![Page 1: How logistics impacts retail business?](https://reader038.fdocuments.in/reader038/viewer/2022100803/58eca3fc1a28abd6648b46d9/html5/thumbnails/1.jpg)
ShipDesk
How logistics impacts your business?
![Page 2: How logistics impacts retail business?](https://reader038.fdocuments.in/reader038/viewer/2022100803/58eca3fc1a28abd6648b46d9/html5/thumbnails/2.jpg)
Online Merchant’s Sales Cycle
Orders
PaymentCustomer
Satisfaction
Logistics
![Page 3: How logistics impacts retail business?](https://reader038.fdocuments.in/reader038/viewer/2022100803/58eca3fc1a28abd6648b46d9/html5/thumbnails/3.jpg)
Internet has changed the way Business is done
Who is seller’s face?
Who attracts and retains your customers?
Who decides on Marketing offers?
![Page 4: How logistics impacts retail business?](https://reader038.fdocuments.in/reader038/viewer/2022100803/58eca3fc1a28abd6648b46d9/html5/thumbnails/4.jpg)
Does Logistics Impact your Business
• Commercials/ profit
• 9-12% of Total Cost
• 14.5 % Service Tax
• Payments
• Your Brand Value
• Customer Satisfaction
• Repeat Orders
• Impact of additional logistics charges
![Page 5: How logistics impacts retail business?](https://reader038.fdocuments.in/reader038/viewer/2022100803/58eca3fc1a28abd6648b46d9/html5/thumbnails/5.jpg)
What you should look in a logistics partner
1) Reach
2) Service levels (Air/Surface)
3) Technology
4) Minimum Commitment
5) COD option
6) Doorstep pickup
7) Centralized support
![Page 6: How logistics impacts retail business?](https://reader038.fdocuments.in/reader038/viewer/2022100803/58eca3fc1a28abd6648b46d9/html5/thumbnails/6.jpg)
Challenges in Logistics
• Return Shipments (Particularly COD)
• Damaged packages/Packaging issues
• Delayed Shipments
• Pilferage
• Tracking
![Page 7: How logistics impacts retail business?](https://reader038.fdocuments.in/reader038/viewer/2022100803/58eca3fc1a28abd6648b46d9/html5/thumbnails/7.jpg)
Logistics options available in India
Options Pros Cons
Top Direct Courier Companies Better Services, SupportHigher Commercials, Min commitment
Top Franchisee Model Courier Companies Better Accessibility, Reach Non uniform services,
Small/Local Courier Companies Commercials Reach
Market place Courier Accountability Reach
Courier AggregatorMore options, No commitment
No direct contract
![Page 8: How logistics impacts retail business?](https://reader038.fdocuments.in/reader038/viewer/2022100803/58eca3fc1a28abd6648b46d9/html5/thumbnails/8.jpg)
Thank You.