How is media consumption changing? The impact of convergence Peter Olaf Looms DR Ecom & Icomp...
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Transcript of How is media consumption changing? The impact of convergence Peter Olaf Looms DR Ecom & Icomp...
How is media consumption changing?
The impact of convergencePeter Olaf LoomsDR
Ecom & Icomp Experts Address SeriesUniversity of Hong KongAdmiralty Centre27 September 2005
2
Structure of my presentation
1. How is media consumption changing?
2. What are the key underlying trends?
3. What are the implications for producing and distributing digital media and services?
4. The road ahead
5
Media in the UK - supply side 1988/1989 1997 Increase %
Magazine titles 2,042 2,430 19%
Singles released 3,932 5,926 51%
Albums released 8,762 18,386 110%
Commercial radio channels 60 188 213%
Cinema multiplex sites 14 118 213%
TV-channels 4 60 1,400%
CD-ROM titles 380 16,762 4,199%
Web-pages 0 132 million Infinity
Media - Supply Side
6
Media - Demand
Media consumption in the USA(hours/week)
1995 2003 Percentageincrease
Television 30.4 33.2 9%
Radio 18.7 19.5 4%
Newspapers 3.2 2.3 -28%
Weekly magazines 2.2 2.4 9%
Internet 0.1 3.3 3200%
Video 0.9 1.3 44%
Console games 0.4 1.4 250%
7
Media - Demand
Media consumption in the USA(hours/week)
1995 2003 Percentageincrease
Television 30.4 33.2 9%
Radio 18.7 19.5 4%
Newspapers 3.2 2.3 -28%
Weekly magazines 2.2 2.4 9%
Internet 0.1 3.3 3200%
Video 0.9 1.3 44%
Console games 0.4 1.4 250%
9
Key trends
1.Individualisation
• Us Me
• Convenience
TV: what and when the viewer wants......ultimately anything, anytime, anywhere and on any device
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Th
e v
iew
er
takes a
decis
ion
befo
re r
ele
ase
Th
e v
iew
er c
an
take a
decis
ion
afte
r rele
ase
Viewing on your own
Viewing with others
TIME SHIFT
”When you want”
ON DEMAND
”What you want When you want”
11
Podcasting On Demand (PC/mobile)
PVR
Mediacenter
Network-PVR On Demand
Handheld PVR
Th
e v
iew
er
takes a
decis
ion
befo
re b
road
cast
Th
e v
iew
er c
an
take a
decis
ion
afte
r bro
ad
cast
Mediacenter
PSP/HandheldMediacenter
PSP/HandheldMediacenter
Viewing on your own
Viewing with others FastWeb
12
Collective business models:
• Advertising• Subscription • Public Service
• State funding• Licence Fee
• Mixed modelsLOW RISKCONTENT DIVERSITY
Individual business models:
• Pay Per View (PPV)• Pay Per Play (PPP)• Pay As You Go
HIGHER RISKMAINSTREAM CONTENT
Key trends
15
Key trends
1. Individualisation
2. Demographics - more elderly and kids
3. Globalisation
4.Digitalisation
16
Key trends
1. Individualisation
2. Demographics - more elderly and kids
3. Globalisation
4. Digitalisation
5.Fragmentation
17
Key trends
1. Individualisation
2. Demographics - more elderly and kids
3. Globalisation
4. Digitalisation
5.Fragmentation
• Big growth in supply of content • Modest growth in consumption
(hours per week)• Consumption spread over more
channels/sites• Channel/site share under
pressure• Need to be most cost-effective
(more content for less)
18
Key trends
1. Individualisation
2. Demographics - more elderly and kids
3. Globalisation
4. Digitalisation
5. Fragmentation
6.Convergence
21
Convergence in 1998
From here.... Device convergence
Each media has All media on the its own device the same device
We forgot We forgot the mobile phone!the mobile phone!
22
Convergence debate today
From here....
Each medium has All media on the its own network the same network
TelevisionTelevision
RadioRadio
InternetInternet
TelephoneTelephone
23
Convergence debate today
From here.... Network convergence
TelevisionTelevision
RadioRadio
InternetInternet
TelephoneTelephone
Each medium has All media on theAll media on the its own network the same networkthe same network
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Device divergenceDevice divergenceDevice convergenceDevice convergence
Media convergenceMedia convergenceNetwork convergenceNetwork convergence
Market convergenceMarket convergence
Convergence: a layer cake...
Regulatory convergenceRegulatory convergence
Channels and servicesChannels and services
25
1. Individualisation
2. Demographics - more elderly and kids
3. Globalisation
4. Digitalisation
5. Fragmentation
6. Convergence
7.New/rebranded players
Key trends
27
Intellectual Property
Rights
Distribution Retail Reader
BookProductionof content
of metadata
Classical Value Chain in Publishing
28
Classical Value Chain in Publishing
Intellectual Property
Rights
User
Web-site
Intellectual Property
Rights
Distribution Retail User
BookProductionof content
of metadata
Intellectual Property
Rights
User
HandheldDevice
Intellectual Property
Rights
User
CD
Distribution BillingProductionof content
of metadata
Distribution RetailProductionof content
of metadata
Distribution BillingProductionof content
of metadata
Vertical integration
29
Classical Value Chain in Publishing
Intellectual Property
Rights
User
Web-site
Intellectual Property
Rights
Distribution Retail User
BookProductionof content
of metadata
Intellectual Property
Rights
User
HandheldDevice
Intellectual Property
Rights
User
CD
Distribution BillingProductionof content
of metadata
Distribution RetailProductionof content
of metadata
Distribution BillingProductionof content
of metadata
Horisontal concentration
30
AnalogueTV
DVB-T
DVB-S
DVB-C
DVB-S2
IPTVADSLIPTVFTTH
P2P
DVB-H
T-DMB
802.11
podcasting
From analogue to digital TV - many platforms!
31
Intellectual Property
Rights
Aggregationinto
Channels orServices
AggregationInto
Packages
Contribution DistributionCanal DigitalMediaHiway
UserAccess
CA
UserDevice
DVB-S +TV screen
Productionof content
of metadata
Intellectual Property
Rights
Aggregationinto
Channels orServices
AggregationInto
Packages
Contribution DistributionDigiTVMHP
UserAccess
Free-To-Air
UserDevice
DVB-T +TV screen
Productionof content
of metadata
Intellectual Property
Rights
Aggregationinto
Channels orServices
AggregationInto
Packages
Contribution DistributionFTHTDC
UserAccess
DSL/FTTH
UserDevice
TV over IP +TV screen
Productionof content
of metadata
Intellectual Property
Rights
Aggregationinto
Channels orServices
AggregationInto
Packages
Contribution DistributionTDC
(OpenTV)
UserAccess
CA
UserDevice
DVB-C +TV screen
Productionof content
of metadata
Intellectual Property
Rights
Aggregationinto
Channels orServices
AggregationInto
Packages
ContributionDistribution
DigiTVMHP
TV-Anytime
UserAccess
Free-To-air
UserDevicePVR +
TV screen
Productionof content
of metadata
Intellectual Property
Rights
Aggregationinto
Channels orServices
AggregationInto
Packages
Contribution DistributionTDC
UserAccess
DSL/FTTH
UserDevice
TV over IP +PC screen
Productionof content
of metadata
Intellectual Property
Rights
Aggregationinto
Channels orServices
AggregationInto
Packages
Contribution DistributionVIASAT
(OpenTV)
UserAccess
CA
UserDevice
DVB-S +TV screen
Productionof content
of metadata
Convergence: strategic responses (1)
32
Convergence: strategic responses (1)
COPECOPECreateCreateOnceOnce
PublishPublishEverywhereEverywhereProductionProductionStrategyStrategy
forforContentContent
andandMetadataMetadata
CROSSCROSSPLATFORMPLATFORMDELIVERYDELIVERY
StrategyStrategy
(Media(MediaConvergence)Convergence)
33
Convergence: strategic responses (2)
Intellectual Property
Rights
User
Web-site
Intellectual Property
Rights
Distribution Retail User
BookProductionof content
of metadata
Intellectual Property
Rights
User
HandheldDevice
Intellectual Property
Rights
User
CD
Distribution BillingProductionof content
of metadata
Distribution RetailProductionof content
of metadata
Distribution BillingProductionof content
of metadata
34
Convergence: strategic responses (2)
CROSSCROSSMEDIAMEDIA
ProductionProductionStrategyStrategy
forforContentContent
andandMetadataMetadata
CROSSCROSSMEDIAMEDIA
DeliveryDeliveryStrategyStrategy
35
Convergence and copyright
• Whether media focus on vertical integration or horisontal concentration having a long-term intellectual property strategy is vital
• Getting rights for content for cross-media means getting an early start on contracts
• Give yourself time
Convergence: strategic responses (3)
37
DR has a problem...
Youth and television
15-24 year olds have never watched much TV.Currently 20% of them watch less than 15 minutes a week TV(TV drama in Danish)
Source: Gallup TV-meter 2004
38
DR has a problem...
Youth and televisionYouth and radio
Radio is on the decline
There are many other radio-like options...
Source: DRWhole population 12-19 year-olds
Figures from 1998-2003
Average weekly listening in 2003:
21 hours 54 mins.
39
DR has a problem...
Youth and televisionYouth and radioYouth and other digital media
81% of all 8-12 year-olds Play PC games daily
52% play console games
The average kid spends nearly an hour a day playing electronic games
Source: Gallup (2002) for Børnerådet/Youth Council
40
DR has a problem...
Youth and televisionYouth and radioYouth and other digital mediaYouth and mobiles
Youth have a varied and voracious appetite for all things digital - but we know too little about it
The mobile is the most ubiquitous personal device - 96% of all 15-24 year olds have one
A typical user sends 20 SMS messages a day
Source: Gallup Telekom Index, 2005,Center for Ungdomsforskning, Århus
Translation:1 billion SMS for HKD 130/monthif you sign up for the free SMS service
41
DR’s problem is legitimacy
Licence-fee funded Public Service broadcasting= Something for everyone
It’s a problem is DR has nothing to offer the youth
43
But publishers have problems tooYear 7-9 10-12 13-15 total
Yes, I read 2004 78% 94% 90% 88%
now and 1998 62% 93% 90% 80%
again 1993 64% 92% 91% 83%
I can’t read 2004 20% 0% 1% 6%
yet 1998 27% 1% 0% 11%
1993 19% 2% 0% 10%
No, I never 2004 2% 6% 9% 5%
read 1998 11% 5%% 11% 9%
myself 1993 7% 6% 8% 7%Source: Bille, Trine et al. Danskernes kultur- og fritidsaktivititer 2004 – med udviklingslinier tilbage til 1964 [the Danes’ cultural and leisure activities 2004 – with trends back to 1964]. Published by AFK for the Danish Ministry of Culture
44
DR’s problem is legitimacy
Two hypotheses: A.If DR loses the young as viewers, listeners or users of public service then they are lost for good
B. Media consumption patterns are a reflection of phases in life. The young will return to the fold as they get older
As yet we do not know which of the two is right.
Dare we run the risk that it will be A?
45
DR’s problem is a global one
What Do we know about young people?
How Can we reach a better understanding of what makes them ”tick” as media users?
Isthere anything we can do as a result?
46
D¿gnrytme
0%
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60%
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80%
90%
100%0-
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Intensitet
dr.dk
DR1 TTV
RADIO
TV
Kilde: RedMeasure/TV-meter/Radioindex
Intensity Diurnal rythmn
47
Quiz
Media Analog tv DTV FM DAB Internet Mobile
TV
Radio
Web
Distribution
Votes
Community
Legitimacy - a question of reach
Services
1. More and better offerings on ”old” media
48
Quiz
Media Analog tv DTV FM DAB Internet Mobile
TV
Radio
Web
Distribution
Votes
Community
Legitimacy - a question of reach
Services
2. New offerings - media and services on the platforms the young use - to maintain reach
49
Boogie TV
form. fascinationcontent. identificationmusic. 60-70%VTRlifestylefilm fashion friends games parties sport dating stars - but also current affairs etc.
competitionsguestsEvents - tie-ins to things around the country
60
SMS-greetings
Media Analog TV TTV FM radio Internet
boogie TV video clipsTV
P3 boogie net radioRadio
Web boogie site
Distribution
Boogie-list
TTV-crawler
TV-crawler
Community boogie community
Services
Boogie - what do we offer on our platforms?
Mobiles initially a mechanism for participationParticipation rates upto 30% for kids and teenagers
61
Cross media format
Boogie is an integratedformat on the platformsYOU use
Synergies
Boogie is there for youwhen YOU want it:
What you want When you want it Where you want it
62
Boogie 24/7 (Mon-Fri)
• Accessibility• Participation
Network with other members of Boogie community at www.dr.dk
Find info at www.dr.dk
Listen to Boogie on P3 (FM)
Check out Boogie Top 10 on TTV
Send a greeting - SMS
Watch Boggie on TV
Listen to Boogie radio (Web streaming)
6 am 12 noon 6 pm midnight
64
I believe too many of us editors and reporters
are out of touch with our readers. Too often, the question we ask is
‘Do we have the story?’ rather than
‘Does anyone want the story?’
As an industry, many of us have been remarkably,
unaccountably, complacent’
66
What is happening is, in short, a revolution in the way young people are accessing news.
They don’t want to rely on the morning paper for their up-to-date information.
They don’t want to rely on a god-like figure
from above to tell them what’s important.
And to carry the religion analogy a bit further, they certainly don’t want news presented as gospel.
Instead, they want their news on demand, when it works for them.
68
The challenge of convergence
Content is King• It is not enough to have good content...
Context is Queen
69
The challenge of convergence
Context is Queen• We need to understand user needs and the physical and social setting of media use
70
SMS
Mobile audience segments
Source: Gallup Telecom Index 3 kvt 2004Base: Har personligt mobiltelefon
Activeusers
PassiveUsers
BasicPhone
AdvancedPhone
Intensive technologybuffs
Technologyignoramus
Basics
10%
40%22%
28%
= ?= ?
74
Video for handhelds
PPV
Subscription
Free-to-air(licence)
Free-to-air(sponsored)
...or just TV?
BusinessModelsandPriceElasticity
75
Content is King, Context is Queen
• Understanding people as consumers - especially the young- is central to survival in the long term
• Vertical integration is an option but horisontal concentation (cross media and cross promotion) is a way of hedging bets
• Multiple platforms require a good copyright strategy - start early!
Strategy
76
Content and Metadata
• If content cannot be found, it does not exist! The importance of metadata
• Plan for a COPE infrastructure for producing:• Content for multiple platforms and
cross media• Metadata that can be transformed to
multiple platforms accurately, quickly and cheaply
Infrastructure