How important is face to face communication in the technological age?
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[email protected] www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814 Word Gets Around Networking Group 22 nd August 2013 The Exchange Club, Taunton
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The presentation explores the role of face to face and technological communication. It provides a balanced view of the benefits and pitfalls of both and tries to make the audience make a critical decision about which is the most appropriate form of communication, based on a number of practical considerations
Transcript of How important is face to face communication in the technological age?
[email protected] www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
Word Gets Around Networking Group
22nd August 2013The Exchange Club, Taunton
[email protected] www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
“The more elaborate our means of communication,
the less we communicate” Joseph Priestley
[email protected] www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
My purpose this evening is to……
• Inform & entertain
• Increase awareness
• Challenge
[email protected] www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
Our brains don’t keep pace with technology
[email protected] www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
How quickly communication technology has developed
5000 years
[email protected] www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
How quickly communication technology has developed
500 years
[email protected] www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
How quickly communication technology has developed
50 years
[email protected] www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
How quickly communication technology has developed
5 years
[email protected] www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
Now we have the whole world at our fingertips…literally!
[email protected] www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
Words10%
Tone40%Body
language60%
The most effective communication takes place when both parties are actively engaged in the process
[email protected] www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
Some of the plus’s and minus’s of technology are…
Positives Quick and easy Choice Cheap
Issues Restricted Feedback Attention
[email protected] www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
Words10%
Tone40%Body
language60%
The most effective communication takes place when both parties are actively engaged in the process
[email protected] www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
Do your eye movements give you away?
[email protected] www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
So what about face to face communications?
Positives Involves all the senses
Immediate feedback Enables flexibility
Implies importance
Issues Can be contradictory
One size doesn’t fit all Stock judgements
[email protected] www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
Think before you choose
• Geography
• Importance
• Relationship
• Complexity
[email protected] www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
Ensure your electronic communications are good by…
Appropriate medium
Clear purpose
Attract their interest
Chose words carefully
Less is more
Pause then send
[email protected] www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
What can you do to become a more effective communicator?
1. Be more aware
2. Review
3. Adapt
“It is not the fittest of the species which survive it is the most
adaptable” Charles Darwin
[email protected] www.thebidcoach.co.uk Office: 01963 240555 Mob: 07970 694814
Final thoughts for you to take away….
““The more elaborate our means of communication, the less we communicate”
Joseph Priestley
“The single biggest problem in communication is the illusion that it has taken
place” George Bernard Shaw
