1

How IDEXX uses Winshuttle to

improve pricing and finance master

data automation in the Veterinary

industry.

Jennie CorkumAccounting Supervisor I, IDEXX

Vanessa KutasiRQA Specialist I, IDEXX

2

➢ Introduction

➢ The Challenge

➢ The Solution

➢ Benefits, Lessons Learned & Future Plans

➢Q&A

Agenda

3

World leader in veterinary diagnostics

4

IDEXX purpose: To be a great company that creates exceptional long-term value for our customers, employees, and shareholders by enhancing the health and well-being of pets, people, and livestock.

➢ Running SAP since 1996

➢ Upgraded to SAP HANA in

August 2017

➢ 7,000+ employees WW

➢ In more than 175 countries

5

About Us

33 years combined IDEXX

Experience

Similar career paths within IDEXX

Winshuttle users since 2016

Vanessa Kutasi

Regulatory & Quality Assurance (RQA)

Document & Record Control

20YRs using SAP

20YRs with IDEXX, Westbrook (HQ)

Enjoy: Family time, hiking, movies

Jen Corkum

Finance Shared Services

Processes & Solutions (P&S)

13YRs using SAP

YRs with IDEXX, Westbrook (HQ)

Enjoy: Family time, camping, fishing

6

Challenge – Engagement, Empowerment, Fulfilment

➢ Business needs growing

➢ Master material and pricing data lacking automation.

➢ Customizing the experience

➢ Having one process that customizes the end result for many

different yet similar processes.

➢ So much “if this, then that”, how do we maintain accuracy?

➢ Process knowledge is tribal

➢ System knowledge/functionality demands are high although we

are not an IT based team

➢ “Just make it happen” mentality from requestors can make tasks

daunting.

➢ Employees leaving work “blurred vision” and “mushy minds”

➢ Data manually keyed

7

Old Messy Process

Material

Pricing

Index

Material Pricing

in SAP

8

Solution Requirements -What do we need to help ourselves??

➢A program that integrates with SAP

➢Upload & Export

➢Reduce dependency on IT departments

➢Time & cost savings

➢Simple & user friendly

➢Push button solution

➢Empower employees to make improvements that matter to them

9

Solution – Let WINSHUTTLE do it for you!

➢Winshuttle is the obvious choice

➢Provide internal customers with templates for data entry submission requests

➢Controls over data entry requirements

➢Access SAP using individual credentials

➢Quick “hands free” processing

➢Back up data files auto-generated

➢Adjustable scripts for on the go change needs (which IDEXX lives by!)

10

New and IMPROVED Process

Material

#

11

Results

RQA - (VK11)

➢ Change Order Process (Pre WS)

➢ Submission to approval (approx.)

➢ 15 days

➢ Implementation time (approx.)

➢ 4 hours

➢ Annual Savings (approx.)

➢ $40K

➢ 2K hours

➢ Over 2M records

P&S - past year usage (approx.)

➢ VA01 (Credit & Debit Creation)

➢ Records Processed 9,500

➢ Time Savings 120 hours

➢ Cost Savings $3,000

➢ XD01 (Customer Master File)

➢ Records Processed 20,000

➢ Time Savings 625 hours

➢ Cost Savings $14,500

➢ Approx. $18k saved last year across only 3 transaction codes!

12

Results cont.

➢ Empowerment➢ Individuals involved in the creation of their scripts/templates for bulk and mass uploads➢ Without even realizing we are also learning more about system functionality at script

creation level

➢ Engagement➢ A mundane and sometimes “boring” role turned into smiles➢ HUGE moral booster

➢ Innovation➢ “Whoops” moments that would require hours of keying are quickly fixed with a couple of

adjustments to existing scripts➢ Crisis averted! **Fulfillment**

➢ Data Governance➢ Accuracy has improved, resulting in better customer experiences

13

Ah ha! moments

➢ We have the time to work on process improvements, which is what we enjoy!

➢ IT loves that we are not relying on them as much ➢ Oh, how the tables have turned in

some cases ;)

➢ Think outside the box when creating a script➢ IDEXX has a lot of SAP customization

that has created some difficulties with script creations

➢ Support Staff at WS is AMAZING

14

What’s next

➢Create transaction scripts for additional tasks/lines of business

➢Explore adjusting processes to better fit Winshuttle capabilities

➢Continue to grow Winshuttle user base

➢Leverage existing SharePoint application to link with Winshuttle

➢Spread the love

15

Thank you Remember to complete your session evaluation!