How I stopped worrying and started engaging with customers
19
-
Upload
tuomas-talola -
Category
Education
-
view
481 -
download
1
description
Presentation on Be A Change -seminar about how social media can be used by social enterprises to start listening, conversating and creating communities.
Transcript of How I stopped worrying and started engaging with customers
![Page 2: How I stopped worrying and started engaging with customers](https://reader034.fdocuments.in/reader034/viewer/2022051608/540594bf8d7f729e768b4d40/html5/thumbnails/2.jpg)
Where is the beef?
![Page 3: How I stopped worrying and started engaging with customers](https://reader034.fdocuments.in/reader034/viewer/2022051608/540594bf8d7f729e768b4d40/html5/thumbnails/3.jpg)
Where is the beef?
![Page 4: How I stopped worrying and started engaging with customers](https://reader034.fdocuments.in/reader034/viewer/2022051608/540594bf8d7f729e768b4d40/html5/thumbnails/4.jpg)
Social media is a hype
![Page 5: How I stopped worrying and started engaging with customers](https://reader034.fdocuments.in/reader034/viewer/2022051608/540594bf8d7f729e768b4d40/html5/thumbnails/5.jpg)
Social media is a hype
![Page 6: How I stopped worrying and started engaging with customers](https://reader034.fdocuments.in/reader034/viewer/2022051608/540594bf8d7f729e768b4d40/html5/thumbnails/6.jpg)
Where are your customers?
![Page 7: How I stopped worrying and started engaging with customers](https://reader034.fdocuments.in/reader034/viewer/2022051608/540594bf8d7f729e768b4d40/html5/thumbnails/7.jpg)
We’re having a party, everyone is invited!
![Page 8: How I stopped worrying and started engaging with customers](https://reader034.fdocuments.in/reader034/viewer/2022051608/540594bf8d7f729e768b4d40/html5/thumbnails/8.jpg)
Start listening
![Page 9: How I stopped worrying and started engaging with customers](https://reader034.fdocuments.in/reader034/viewer/2022051608/540594bf8d7f729e768b4d40/html5/thumbnails/9.jpg)
The art of connecting with customers
![Page 10: How I stopped worrying and started engaging with customers](https://reader034.fdocuments.in/reader034/viewer/2022051608/540594bf8d7f729e768b4d40/html5/thumbnails/10.jpg)
Listen to the likeminded…
![Page 11: How I stopped worrying and started engaging with customers](https://reader034.fdocuments.in/reader034/viewer/2022051608/540594bf8d7f729e768b4d40/html5/thumbnails/11.jpg)
…but listen also your enemies
![Page 12: How I stopped worrying and started engaging with customers](https://reader034.fdocuments.in/reader034/viewer/2022051608/540594bf8d7f729e768b4d40/html5/thumbnails/12.jpg)
…but listen also your enemies
![Page 13: How I stopped worrying and started engaging with customers](https://reader034.fdocuments.in/reader034/viewer/2022051608/540594bf8d7f729e768b4d40/html5/thumbnails/13.jpg)
Participate the discussion
![Page 14: How I stopped worrying and started engaging with customers](https://reader034.fdocuments.in/reader034/viewer/2022051608/540594bf8d7f729e768b4d40/html5/thumbnails/14.jpg)
Don’t be boring
![Page 15: How I stopped worrying and started engaging with customers](https://reader034.fdocuments.in/reader034/viewer/2022051608/540594bf8d7f729e768b4d40/html5/thumbnails/15.jpg)
Provide value to your community
![Page 16: How I stopped worrying and started engaging with customers](https://reader034.fdocuments.in/reader034/viewer/2022051608/540594bf8d7f729e768b4d40/html5/thumbnails/16.jpg)
It’s not about you!
![Page 17: How I stopped worrying and started engaging with customers](https://reader034.fdocuments.in/reader034/viewer/2022051608/540594bf8d7f729e768b4d40/html5/thumbnails/17.jpg)
Sharing is caring
![Page 18: How I stopped worrying and started engaging with customers](https://reader034.fdocuments.in/reader034/viewer/2022051608/540594bf8d7f729e768b4d40/html5/thumbnails/18.jpg)
Being a ’fan’ doesn’t mean a thing
![Page 19: How I stopped worrying and started engaging with customers](https://reader034.fdocuments.in/reader034/viewer/2022051608/540594bf8d7f729e768b4d40/html5/thumbnails/19.jpg)
Being a ’fan’ doesn’t mean a thing