How FICO Kick-Started Collaboration in a Siloed Culture
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Transcript of How FICO Kick-Started Collaboration in a Siloed Culture
© 2015 Jive Software, Inc. All rights reserved | Jive Confidential Page 2
?
? ?
?
?
You know your
company
needs more
collaboration.
© 2015 Jive Software, Inc. All rights reserved | Jive Confidential Page 3
But where do
you start?
Should you create
a specific initiative?
Tie it to goals and
objectives?
© 2015 Jive Software, Inc. All rights reserved | Jive Confidential Page 4
Actually you should start with your
company culture.
© 2015 Jive Software, Inc. All rights reserved | Jive Confidential Page 6
You don’t need to thrust your company
into a major upheaval to revamp its
culture.
© 2015 Jive Software, Inc. All rights reserved | Jive Confidential Page 9
You’re not
alone.FICO, an Analytic
Solutions company,
was in the same boat:
Smart employees
were working in a
siloed culture.
© 2015 Jive Software, Inc. All rights reserved | Jive Confidential Page 10
FICO decided to
break down the
siloes.
© 2015 Jive Software, Inc. All rights reserved | Jive Confidential Page 11
They started
by asking
lines of
business:
“What are the
three largest
communication
issues we have
within our
organization?”
© 2015 Jive Software, Inc. All rights reserved | Jive Confidential Page 12
Next, they focused on one big
idea…Something that drives
everybody crazy…
© 2015 Jive Software, Inc. All rights reserved | Jive Confidential Page 13
The corporate sales deck!
© 2015 Jive Software, Inc. All rights reserved | Jive Confidential Page 14
So they created a Sales
and Marketing Exchange
on their community…
Creating a single source
of truth for all FICO Sales
Collateral.
90%
Percent adoption in the first four months.
© 2015 Jive Software, Inc. All rights reserved | Jive Confidential Page 15
Next, they needed to turn
employee ideas into marketable
products.
Typically, they got little
participation from their annual
Innovation Challenge…
© 2015 Jive Software, Inc. All rights reserved | Jive Confidential Page 16
Their Collaborative
Employee
Community spurred
competition!
Submissions grew
from 35 entries to
225—and 5 have
gone to market in
less than one year.35
225
0
50
100
150
200
250
© 2015 Jive Software, Inc. All rights reserved | Jive Confidential Page 17
Next, they created a new workstyle
for the cloud economy…
By transforming siloed work
environments into collaborative
workplaces…
© 2015 Jive Software, Inc. All rights reserved | Jive Confidential Page 18
Supporting 5,000
customers in 80
countries and
2,800 employees
in 28 countries,
allowing them to
connect,
communicate and
collaborate.
© 2015 Jive Software, Inc. All rights reserved | Jive Confidential Page 19
Selling wider,
deeper and
to different
industries.
© 2015 Jive Software, Inc. All rights reserved | Jive Confidential Page 20
And making
exclusive
services
available in a
hybrid cloud
delivery model.
© 2015 Jive Software, Inc. All rights reserved | Jive Confidential Page 21
The result?
Business units
are ecstatic.
© 2015 Jive Software, Inc. All rights reserved | Jive Confidential Page 22
They managed to change the
nature of how FICO collaborates
in just 10 short months!
© 2015 Jive Software, Inc. All rights reserved | Jive Confidential Page 23
Want to kick start collaboration in your
company? Jive can help. Go HERE
#207165