Sandresky,The Golden Section in Three Bizantine Motets of Dufay
HOW DOES YOUR CURRENT COMPUTER Rhiannon Dufay · care. Aaron Labarre Popeye's Supplements Ottawa...
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HOW DOES YOUR CURRENT COMPUTER SUPPORT GUY STACK UP? TAKE THIS QUIZ TO FIND OUT! How can you tell if you are receiving poor or substandard service? How do you know if your computer guy is doing everything possible to secure your network from downtime, viruses, data loss, or other frustrating and expensive disasters? Could your current technician actually be jeopardizing your network? If your technician does not score a “yes” on every point, you could be paying for substandard support. Do they respond to emergencies in 1 hour or less? Are they easy to reach and responsive when you need them for non-emergencies? Do they offer an ongoing maintenance program to keep critical security settings and patches up-to-date? Do they offer a monitoring system to watch over your network 24/7 for developing problems? Do they proactively offer new ways to improve your network’s performance, or do they wait until you have a problem to make recommendations? Do they provide detailed invoices that clearly explain what you are paying for? Do they explain what they are doing and answer your questions in terms that you can understand? Do they complete projects on time? Do they follow up on your requests quickly? Do they offer any guarantees on their services? Do they arrive on time and dress professionally? Do they have other technicians on staff who are familiar with your network in case your regular technician goes on vacation or gets sick? Do their technicians maintain current vendor certifications and participate in ongoing training? Do you feel as though they are learning on your time? Do they seem constantly rushed? Do they take calls from other clients while working on your network (and on your dime)? Do they listen to you? Are they adamant about backing up your network and having a disaster recovery plan in place? Do they offer to meet with you regularly to review your business plans, your network status, and their own performance in supporting your company? Do you have to manage their progress on projects, or do they provide frequent updates, status reports, and follow-up calls and e-mails? Do their projects always end up costing more and taking longer than you expected? Do they offer flat-rate or fixed-fee project quotes, or do they give themselves a wide open playing field with “time and materials?” 613-594-9199 www.neolore.com 2781 Lancaster Road, Suite 302 Ottawa, Ontario K1B 1A7, Canada E: [email protected] www.neolore.com P: 613-594-9199 F: 613-594-5525 We are all very glad to be on the path with folks like you! I just wanted to take a brief moment this morning and thank NeoLore for all your hard work on our new server set up and implementation this past month or so. It has been a long road but we are all very glad to be on the path with folks like you! I really appreciate all of the work that each of you have and continue to put into this project. It is really reassuring to be working through this with your expertise. So, once more, a very heartfelt thank you for all your work. Rhiannon Dufay Hospice Care Ottawa You do a very good job, easily the best in the Ottawa market for your industry. You seem to find a way to make a topic that is usually a source of frustration for business owners and make it a bit fun. Good hires is also something you have done well with, even when a client gets frustrated, your team always seems to rise to the occasion and even if the news isn’t good news, there is a real sense that they care. Aaron Labarre Popeye's Supplements Ottawa and Southern Ontario Trusted advisory The professionals at NeoLore Networks Inc. are knowledgeable and experienced in the IT industry. We can always trust them to provide the most efficient solutions and highest quality products to resolve our technology problems. With NeoLore by our side, we have the confidence to continue growing our business. Philippe Doyle L+D Architects IT Made Easy and Fun IS YOUR COMPUTER MAKING YOU SO CRAZY YOU WANT TO TAKE A HAMMER TO IT?
Transcript of HOW DOES YOUR CURRENT COMPUTER Rhiannon Dufay · care. Aaron Labarre Popeye's Supplements Ottawa...
HOW DOES YOURCURRENT COMPUTERSUPPORT GUY STACK UP?
TAKE THIS QUIZ TO FIND OUT!
How can you tell if you are receiving poor or substandard service? How do you know if your computer guy is doing everything possible to secure your network from downtime, viruses, data loss, or other frustrating and expensive disasters? Could your current technician actually be jeopardizing your network? If your technician does not score a “yes” on every point, you could be paying for substandard support.
Do they respond to emergencies in 1 hour or less?
Are they easy to reach and responsive when you need them for non-emergencies?
Do they offer an ongoing maintenance program to keep critical security settings and patches up-to-date?
Do they offer a monitoring system to watch over your network 24/7 for developing problems?
Do they proactively offer new ways to improve your network’s performance, or do they wait until you have a problem to make recommendations?
Do they provide detailed invoices that clearly explain what you are paying for?
Do they explain what they are doing and answer your questions in terms that you can understand?
Do they complete projects on time?
Do they follow up on your requests quickly?
Do they offer any guarantees on their services?
Do they arrive on time and dress professionally?
Do they have other technicians on staff who are familiar with your network in case your regular technician goes on vacation or gets sick?
Do their technicians maintain current vendor certifications and participate in ongoing training?Do you feel as though they are learning on your time?Do they seem constantly rushed?Do they take calls from other clients while working on your network (and on your dime)?
Do they listen to you?
Are they adamant about backing up your network and having a disaster recovery plan in place?
Do they offer to meet with you regularly to review your business plans, your network status, and their own performance in supporting your company?
Do you have to manage their progress on projects, or do they provide frequent updates, status reports, and follow-up calls and e-mails?
Do their projects always end up costing more and taking longer than you expected?
Do they offer flat-rate or fixed-fee project quotes, or do they give themselves a wide open playing field with “time and materials?”
613-594-9199www.neolore.com
2781 Lancaster Road, Suite 302Ottawa, Ontario K1B 1A7, Canada
P: 613-594-9199F: 613-594-5525
We are all very glad to be on the path with folks like you!
I just wanted to take a brief moment this morning and thank NeoLore for
all your hard work on our new server set up and implementation this past month or so. It has been a long road but we are all very glad to be on the path with folks like you!
I really appreciate all of the work that each of you have and continue to put into this project. It is really reassuring to be working through this with your expertise. So, once more, a very heartfelt thank you for all your work.
Rhiannon DufayHospice Care Ottawa
You do a very good job, easily the best in the Ottawa market for your
industry. You seem to find a way to make a topic that is usually a source of frustration for business owners and make it a bit fun. Good hires is also something you have done well with, even when a client gets frustrated, your team always seems to rise to the occasion and even if the news isn’t good news, there is a real sense that they care.
Aaron LabarrePopeye's SupplementsOttawa and SouthernOntario
Trusted advisory
The professionals at NeoLore Networks Inc. are knowledgeable and
experienced in the IT industry. We can always trust them to provide the most efficient solutions and highest quality products to resolve our technology problems. With NeoLore by our side, we have the confidence to continue growing our business.
Philippe DoyleL+D Architects
IT Made Easy and Fun
IS YOURCOMPUTER MAKING
YOU SO CRAZYYOU WANT TO TAKEA HAMMER TO IT?
FREE2 HOURSNETWORK SUPPORT
As you can see, I’ve included a small (soft!) hammer with this letter for two reasons:
Here’s what this is all about: My name is Jim Stackhouse and I’m the owner of NeoLore Networks Inc. Since we specialize in fixing computer problems for business owners like you, I know how incredibly frustrating it can be to have your computer, printer, or laptop not working when you have deadlines to meet and work to be done.
That’s why I’m so excited to announce that we’ve discovered a way to proactively monitor and maintain the computers in your office to practically eliminate the most common causes of “computer rage,” including…
I have something very important to tell you so I want to be absolutely sure I have your attention, and…
Since most people feel like taking a hammer to their computer when it’s not working, I thought a hammer “stress ball” would be an appropriate eye-catcher.
P.S. I want to be very clear that when you take us up on this offer, you are not expected to do or buy anything. As a matter of fact, I will give you my personal guarantee that you won’t have to deal with a pushy, arrogant salesperson, because I don’t appreciate heavy sales pressure any more than you do. So go ahead and activate your voucher now.You can either claim your free service call right away, OR you can keep it on retainer for when you feel you will need it. Either way, go ahead and respond now…you’ll be glad you did!
* Be sure to include your name, company and mailing address so we can enter you into our system and be ready when you call.
Send an e-mail to [email protected] with “Please activate me” in the subject
line.*
Go online to www.neolore.com/hammertime
Follow the easy instructions.
Call me direct:613-594-9199
Maybe you don’t have an urgent problem that needs to be fixed right now. Maybe you think you have your computer network “handled.” Maybe you don’t even have a regular IT support guy and think you don’t need our services. After all, if it ain’t broke, why fix it?You sit down at your computer and it starts right up, runs lightning fast, and
does exactly what you need it to without any hang-ups or problems. You sleep easier at night knowing that a team of professionals are watching over your network and your data 24/7, 365 days a year to make sure it’s safe from hackers, viruses, spyware, and loss. And, in the rare instance when you do experience some kind of problem, you pick up the phone and within minutes a technician is logging into your computer remotely and fixing it on the spot. No muss no fuss.
They all should do this, but many don’t. In fact, the term “managed services” has become a buzz word that all IT companies throw around. However, there are a lot of scammers out there who say they’re monitoring your network – and charging you for it – but who are not proactively finding and fixing problems. In fact, I would encourage you to review the “How Does Your Current Computer Support Guy Stack Up” checklist included with this letter to see if your IT guy really, truly is PROACTIVELY monitoring and maintaining your network.
I completely understand that point of view, so let me suggest how you can still profit from this offer: Even if you don’t have an immediate problem, you can use your 2 free hours of network support to have us conduct a complete audit of your computer systems and network for hidden problems developing under the surface that could turn into bigger, more disastrous events that could cost you thousands in lost productivity, downtime, and computer repair bills. At no charge, one of our friendly technicians will come to your office and:
Check for security loop holes that would allow viruses or hackers access to your network.
Validate that your backups are actually running properly.
Review system logs for error messages and warnings signs for hard drive failures.
Diagnose slow, unstable PCs.
Perform a quick network “tune-up” to make programs and files load faster.Review any issue or problem you’ve been having, or just give you a third party opinion.
IMAGINE…
BUT DON’T ALL ITCOMPANIES DO THIS?
Some people think we are crazy for offering free services. They say, “Aren’t you afraid people will just take advantage of you?” The truth is, some people might – but we know that most business owners are just honest people trying to find someone they can trust to fix and maintain their computer network.
That’s why I want to give you the first service call for free. I know that we are hands down the best at what we do, but I don’t think it’s fair for you to risk your money to find out.
SO WHY ARE WE GIVINGAWAY FREE SUPPORT? EASY WAYS TO
“ACTIVATE” YOURFREE SERVICECALL VOUCHER
BUT WHAT IFYOU DON’T HAVE APROBLEM RIGHTNOW?
Looking forward to meeting you,
Jim StackhousePresident
NeoLore Networks Inc.Phone: 613-594-9199
E-Mail: [email protected]
3Unbelievably S-L-O-W performance
Error messages, can’t access the server,unexpected system crashes
Viruses, spam
Data loss, missing e-mails
Slow Internet connectivity
Applications not working
1
2
To introduce these services to you, I want to extend an offer for you to receive 2 free hours of computer support to solve any problem or diagnose any issue you might be having with the computers in your office.
www.neolore.com www.neolore.com
HOW DOES YOURCURRENT COMPUTERSUPPORT GUY STACK UP?
TAKE THIS QUIZ TO FIND OUT!
How can you tell if you are receiving poor or substandard service? How do you know if your computer guy is doing everything possible to secure your network from downtime, viruses, data loss, or other frustrating and expensive disasters? Could your current technician actually be jeopardizing your network? If your technician does not score a “yes” on every point, you could be paying for substandard support.
Do they respond to emergencies in 1 hour or less?
Are they easy to reach and responsive when you need them for non-emergencies?
Do they offer an ongoing maintenance program to keep critical security settings and patches up-to-date?
Do they offer a monitoring system to watch over your network 24/7 for developing problems?
Do they proactively offer new ways to improve your network’s performance, or do they wait until you have a problem to make recommendations?
Do they provide detailed invoices that clearly explain what you are paying for?
Do they explain what they are doing and answer your questions in terms that you can understand?
Do they complete projects on time?
Do they follow up on your requests quickly?
Do they offer any guarantees on their services?
Do they arrive on time and dress professionally?
Do they have other technicians on staff who are familiar with your network in case your regular technician goes on vacation or gets sick?
Do their technicians maintain current vendor certifications and participate in ongoing training?Do you feel as though they are learning on your time?Do they seem constantly rushed?Do they take calls from other clients while working on your network (and on your dime)?
Do they listen to you?
Are they adamant about backing up your network and having a disaster recovery plan in place?
Do they offer to meet with you regularly to review your business plans, your network status, and their own performance in supporting your company?
Do you have to manage their progress on projects, or do they provide frequent updates, status reports, and follow-up calls and e-mails?
Do their projects always end up costing more and taking longer than you expected?
Do they offer flat-rate or fixed-fee project quotes, or do they give themselves a wide open playing field with “time and materials?”
613-594-9199www.neolore.com
2781 Lancaster Road, Suite 302Ottawa, Ontario K1B 1A7, Canada
P: 613-594-9199F: 613-594-5525
We are all very glad to be on the path with folks like you!
I just wanted to take a brief moment this morning and thank NeoLore for
all your hard work on our new server set up and implementation this past month or so. It has been a long road but we are all very glad to be on the path with folks like you!
I really appreciate all of the work that each of you have and continue to put into this project. It is really reassuring to be working through this with your expertise. So, once more, a very heartfelt thank you for all your work.
Rhiannon DufayHospice Care Ottawa
You do a very good job, easily the best in the Ottawa market for your
industry. You seem to find a way to make a topic that is usually a source of frustration for business owners and make it a bit fun. Good hires is also something you have done well with, even when a client gets frustrated, your team always seems to rise to the occasion and even if the news isn’t good news, there is a real sense that they care.
Aaron LabarrePopeye's SupplementsOttawa and SouthernOntario
Trusted advisory
The professionals at NeoLore Networks Inc. are knowledgeable and
experienced in the IT industry. We can always trust them to provide the most efficient solutions and highest quality products to resolve our technology problems. With NeoLore by our side, we have the confidence to continue growing our business.
Philippe DoyleL+D Architects
IT Made Easy and Fun
IS YOURCOMPUTER MAKING
YOU SO CRAZYYOU WANT TO TAKEA HAMMER TO IT?
