How does anything ever get done? Linda Hausmanis, Head of Professional Standards & Education.
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How does anything ever get done? Linda Hausmanis, Head of Professional Standards & Education
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Transcript of How does anything ever get done? Linda Hausmanis, Head of Professional Standards & Education.
How does anything ever
get done?
Linda Hausmanis, Head of Professional Standards & Education
Professions Week November 2014
Effective communication
Personality profile
Personality profile
So what about speech?
> Edward Hall, an American anthropologist, developed theories in the mid-20th century that human speech varies depending on whether there is a “high” or “low” level of assumed shared cultural context.
For example:
> US, Australia, Canada and Israel have extreme “low-context” speech patterns followed by the Netherlands and Germany. In those countries people are expected to speak clearly or they will appear dishonest, incompetent or simply ineffective.
> Japan, Korea, India, Singapore and France are “high context”. There is assumed to be a high level of shared knowledge and thus less verbal clarity
> Spain, Brazil and Argentina lie halfway between. The UK is deemed to be lower context than France but higher context than Holland
> Doctor> Cabin Crew> Veterinary Nurse> Pharmacy Assistant> Pilot> Fund Manager> Retail Manager> Footballer
> Lorry Driver> Podiatrist> Accountant> Police Officer> Engineer> Midwife> Osteopath> Lecturer
How do they do their job?
Corporate HQ
HospitHospitalal
University
Airport
Hotel
FM is about making buildings/businesses work …
Sports arena
FM as a career of choicehttps://www.plotr.co.uk/careers/worlds/Facilitiesmanagementworld/
> Linda HausmanisBIFM
Head of Professional Standards & Education
> [email protected]> + 44 (0)1279 712 649
#Fmqualifications#FMstandards
@BIFM_Linda
