How DevOps is Redefining Application Delivery in the Enterprise: 5 Key Factors to Success

How DevOps and Continuous

Delivery are Redefining Application

Delivery in the EnterpriseFive Key Success Factors and Outcomes

August 26, 2015

Julie Craig

Research Director

EMA

Ron Gidron

Product Marketing Director

Automic Software

Today’s Presenters

Slide 2 © 2015 Enterprise Management Associates, Inc.

Julie Craig - Research Director Julie has over 20 years of experience in software

engineering, IT infrastructure engineering, and enterprise

management. At EMA, Julie’s focus areas include DevOps,

application performance and availability management,

Application Discovery and Dependency Mapping, software

development, and software as a service.

Ron Gidron – Product Marketing Director Ron is Product Marketing Director of Release Automation at

Automic Software. He has spent the last 14 years in

product marketing, product management and pre-sales

positions in both startups and large enterprises. Ron's

passion lies in the intersection of software, users and

market trends.

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will be available at

www.enterprisemanagement.com

Slide 3

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How DevOps and Continuous

Delivery are Redefining Application

Delivery in the EnterpriseFive Key Success Factors and Outcomes

Julie Craig

Research Director, Application Management

Enterprise Management Associates (EMA)

© 2015 Enterprise Management Associates, Inc.

Agenda

• DevOps and Continuous Delivery in the Enterprise

• Software and Business Growth

• 5 Key Factors Impacting IT’s Ability to Execute

• Summary and Wrap-up


1“DevOps and Continuous Delivery: Ten Factors Shaping the Future of Application Delivery”, 2014,

Enterprise Management Associates, www.emausa.com

DevOps

“The ideal intersection of people, processes, and

tools across the application lifecycle necessary to

facilitate cross-functional collaboration enabling the

seamless delivery of software to the business”1

Key Roles Supporting DevOps Across the Lifecycle


“Cross-functional” Teams Exist in High Percentage of

Companies


96%

4%

0% 20% 40% 60% 80% 100% 120%

Yes

No

Does your company utilize a team of IT specialists with cross-functional development and operations-related skill sets to support the application

management function?

Continuous Delivery

“At its most generic, Continuous Delivery

encompasses an iterative and ongoing cycle of

development, testing, and delivery of software to a

targeted destination. In the enterprise, that

destination is likely a production environment. For

an Independent Software Vendor the destination

may be a software product package. Typically, the

goal is to accelerate the delivery of software

functions and capabilities.” 2


2“DevOps and Continuous Delivery: Ten Factors Shaping the Future of Application Delivery,” 2014,

Enterprise Management Associates, www.emausa.com

DevOps as the “Backbone” for Continuous Delivery

in the Enterprise


Agenda


Agenda





Companies with Better Interactions between Dev & Ops

20 +% More Likely to See Double Digit Revenue Growth


87%

13%

66%

34%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Excellent/Above

Average/Below

Revenue Growth

Quality of Interactions between Dev and Ops

How would you describe the quality of the overall day-to-day interaction between Development and Operations generally at your company? (Y Axis)

Increased more than 10% Increased less than 10%/Same/Decreased

Q2: What was the percentage increase or decrease of your organization’s annual

revenue from last year to this year? (X Axis)

“Frequency of Code Delivery” ALSO Correlates with

Better Revenue Growth


62%

38%

25%

75%

Revenue increased more than 10%

Revenue increased less than 10%/Same/Decreased

Code delivery

frequency

increased > 10%

Code delivery

frequency

increased < = 10%

Q1: How does your organization's frequency of code delivery today compare to that of 12

months ago? (X Axis)

Q2: What was the percentage increase or decrease of your organization’s annual

revenue from last year to this year? (X Axis)


Agenda






52%

48%

41%

39%

34%

34%

27%

0% 10% 20% 30% 40% 50% 60%

Business demands for new products or services

Business demands to better compete against competitors

Customer demands for new products or services

Customer demands for improving application quality

Regulatory requirements/changes

Executive-driven desire to implement new ideas

Industry vertical specific changes

Which of the following are the top drivers for the Continuous Delivery initiative at your company?

Factor 1: Business and Customer Demands are Driving

Accelerated Software Delivery

Top 4 CD drivers are business/customer generated

Factor 2: Increasing Delivery Velocity, Adverse Production

Impact Key Continuous Delivery Challenges


38%

36%

34%

32%

31%

30%

0% 5% 10% 15% 20% 25% 30% 35% 40%

Difficulty delivering new software at velocity expected bybusiness

Troubleshooting/root cause analysis of production issues

Interactions between Dev and Ops

Management support of cross-functional work

Difficulty delivering applications at expected service levels

Tools do not adequately support cross-functional work

What would you say are the biggest challenges of your cross-functional Dev & Ops team?

Factor 3: Continuous Delivery Taking a Toll on both Dev

and Ops Resources


45%

43%

31%

30%

15%

0% 10% 20% 30% 40% 50%

Development is drawn into production troubleshooting moreoften

Operations is spending more time deploying software

Operations is spending more time managing productionapplications

We are experiencing a higher number of performance and/oravailability problems

All of the above

How has the increased frequency of Continuous Delivery impacted production support?

High velocity delivery taxing production support resources

Factor 4: Errors Introduced by High Velocity Delivery can

increase Dev Involvement in Production Support


48%

46%

46%

38%

34%

31%

0% 10% 20% 30% 40% 50% 60%

Design/Development of new applications

Modification of existing applications

Day-to-day involvement in supporting production applications

Software testing

Day-to-day involvement in deployment of software toproduction

Collaboration with non-Development groups, i.e., business, ITOps, QA, etc.

Which of the following are the top three (3) activities which consume the bulk of your company’s Development organization’s day-to-day resources?

Dev spends as much time supporting product

as developing, modifying applications

Factor 5: Integration Testing, Continuous Delivery Key Focus

Areas for “Wish List” Tools Investments


34%

33%

32%

30%

30%

26%

26%

19%

17%

0% 5% 10% 15% 20% 25% 30% 35% 40%

Software integration testing

“Start to finish” Continuous Delivery workstream

Requirements management

Application lifecycle management

“Big Operational Data” correlation/analytics tools

Software deployment

Application performance and availability management

Acceptance testing

Software builds

If you were in charge of your organization’s management tools budget, which of the following areas would you be most likely to invest in during the coming year?

IT professionals cite testing, delivery automation, requirements

management as top “most wanted” tools capabilities


Agenda





Key Points

• Business, not IT, most often drives accelerated software delivery

• But increasing velocity of software delivery brings its own challenges

• Code, configuration, and change-related errors are all potential risks

• Lack of automation appears to be an essential cause of adverse

production impacts of Continuous Delivery

• Production errors siphon both Dev and Ops resources, possibly

delaying delivery of new features into production

• Software testing, automated delivery tools top “wish list” of IT

professionals


Process Alternatives in an Agile World

How to map existing legacy apps to DevOps

© Automic. All rights reserved.


From Agile Manifesto to Hudson CI Server

23

2001 2008


Server Virtualization Just Picking up in 2012


2010-12 Infrastructure as Code


Enterprise Applications Are Complex and Integrated


Increasingly Complex to Manage....

Mainframes

Midrange/Minis

Client Server

IaaS

SaaS

PaaS

Big

Data

Co

mp

lexit

y

Internet

of

Things

Low

High


Mainframes

Midrange/Minis

Client Server

IaaS

SaaS

PaaS

Big

Data

Tim

e t

o M

ark

et

Internet

of

Things

Minutes

Days

….Customers Pressure to Go Faster


In the Context of Applications

Co

mp

lexit

y

Low

High


In the Context of Applications

Co

mp

lexit

y

Low

High

Delivery time expectation


The Fire Hose is Still on Enterprise IT


The 3 alternatives

1. Rewrite the application

2. Attempt to codify-Chef/Puppet/Ansible

3. Automate existing process


Process Alternative Matrix

Rewrite Codify Automate

Time High High medium

Investment High Low Low

Resources High High Low

Distraction High High Low

Disruption to Business High High / Medium Low

Risk High Medium Low

Practicality ? ? Yes


36

Learn more about leading IT analyst firm

EMA at:

www.enterprisemanagement.com


How DevOps is Redefining Application Delivery in the Enterprise: 5 Key Factors to Success

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