How design thinking can support and influence innovation ......Title: How design thinking can...
Transcript of How design thinking can support and influence innovation ......Title: How design thinking can...
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The King’s Fund: Harnessing Innovation in the NHS
How design thinking can support and influence innovation in healthcare Professor Jeremy Myerson Director
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1963 RCA Design Research Unit
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1991 Helen Hamlyn
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THE LANDSCAPE OF INNOVATION
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IDEO
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WORLD OF IDEAS (abstract)
REAL WORLD (concrete)
NOW (analyse)
FUTURE (create)
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NOW (analys e)
CO
NC
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CT
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NOW
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CO
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The Anthropologist The Experimenter The Cross-Pollinator T
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Creativity
Anthropologist
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Experimenter
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Cross-pollinator
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Violence & Aggression in A&E
©ES
RO/A
ndy
Smith
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1
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©ES
RO/A
ndy
Smith
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patient needs
clinical care
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Neck brace
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London
Southampton
Chesterfield
Department Tours On-Site Observations Staff Workshops Questionnaires
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www.aetoolkit.org.uk
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Design: Graeme Davies, Phillip Greer, Christopher Huntley and Lisa Stroux
Fail early to succeed sooner
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Current ambulance design
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The 10 Key Design Challenges
1. Hygiene and cleanliness
2. Patient experience
3. Stock control
4. Technology integration
5. Standardisation of equipment
6. Diagnostics
7. Treatment processes
8. Future proofing
9. Longevity and carbon footprint
10. Functionality
Strategic improvements to the Emergency Ambulance 2010–2011
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Ride outs
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Co-Design
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1 : 1 models
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Link analysis
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Interior concept
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Demonstrator build
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Demonstrator unit
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Clinical evaluations
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Thank You www.hhcd.rca.ac.uk