How can user experience and ethnographic research techniques inform the library of the future?

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How can user experience and ethnographic research techniques inform the library of the future?

Transcript of How can user experience and ethnographic research techniques inform the library of the future?

Page 1: How can user experience and ethnographic research techniques inform the library of the future?

How can user experience and ethnographic research techniques inform the library of the future?

Page 2: How can user experience and ethnographic research techniques inform the library of the future?
Page 3: How can user experience and ethnographic research techniques inform the library of the future?

The user-centred librarian’s wish list

Page 4: How can user experience and ethnographic research techniques inform the library of the future?

The user-centred librarian’s wish list

•facilitate users to identify and achieve their goals

•enable an experience that exceeds their expectations

•pursue what works, remove what hinders

•understand, don’t presume

Page 5: How can user experience and ethnographic research techniques inform the library of the future?
Page 6: How can user experience and ethnographic research techniques inform the library of the future?
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Page 8: How can user experience and ethnographic research techniques inform the library of the future?

…and next?

Page 9: How can user experience and ethnographic research techniques inform the library of the future?

To recap

Page 10: How can user experience and ethnographic research techniques inform the library of the future?

Thank you


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