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How Can Studying Knowledge Media Design Help You With A Career in KM
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Transcript of How Can Studying Knowledge Media Design Help You With A Career in KM
How can KMDI help you with a career in Knowledge Management?
Joel AlleyneJanuary 2009
www.kmdi.org Knowledge Media Design InstituteUniversity of Toronto
KMDI Alumni
Adjunct InstructoriSchoolMedicine
KMDI Practitioner in Residence
PhD Candidate
Consultant
Manager
Entrepreneur
CKO / CIO – large law firm
Action Researcher
"Knowledge is information that changes something or somebody – either by
becoming grounds for actions, or by making an individual (or an institution) capable of different or
more effective action“
Peter Drucker
"To conceive of knowledge as a collection of information seems to rob the concept of all its life… Knowledge resides in the user and not in the collection. It is how the user reacts to a collection of information that matters."
West Churchman
“The economic problem of society … is not merely a problem of how to allocate ‘given’ resources – if ‘given’ is taken to mean given to a single mind … It is rather a problem of how to secure the best use of resources known to any of the members of society … a problem of the utilization of knowledge which is not given to anyone in its totality.”
Hayek, The Use of Knowledge in Society, American Economic Review,
No 35 (September, 1945) pp. 1 - 18
KM Definitions
• The strategic use of information and knowledge resources to an organization’s best advantage.– www.gov.bc.ca/prem/popt/service_plans/
srv_pln/pssg/appen_a.htm
KM Definitions
• Knowledge management (KM) is the organization, creation, sharing and flow of knowledge within organizations. – en.wikipedia.org/wiki/Knowledge_management
“the optimal use of an organizations knowledge assets”
… my working definition
Four Schools of Thought
Knowledge CreationAnd
Innovation Centric
Intellectual AssetManagement
Approach(IC, IP, Intangibles)
Knowledge Sharing/ Exchange
Collaboration &Network Centric
Knowledge AcquisitionAnd
Learning CentricApproach
© The Kaieteur Institute For Knowledge Managementwww.kikm..org
Separating non KM and KM activities
Knowledge Strategy Knowledge Business and Economics
Knowledge CultureCommunity& Networks
Knowledge OrganizationTechnology,
Infrastructure &Environment
© The Kaieteur Institute For Knowledge Managementwww.kikm..org
key things we learn at KMDI
design
perspectiveperspective
knowledgemedia
research & analysis
relationships
multi-disciplinaryinter-disciplinarytrans-disciplinary
Things You Can Do In KM
• People• Process• Technology / Infrastructure• Systems
Roles
• Design …• Requirements definition• Analysis• Adoption• Implementation• Training
• Usability – design, testing
• Knowledge organization• Knowledge broker• Leadership (projects /
organization)