Houston Emergency Center FY12 Budget Presentation June 8, 2011 Dennis J. Storemski, Director...
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Transcript of Houston Emergency Center FY12 Budget Presentation June 8, 2011 Dennis J. Storemski, Director...
Houston Emergency Center
FY12 Budget PresentationJune 8, 2011
Dennis J. Storemski, Director
Mayor’s Office of Public Safety and Homeland Security
David F. Cutler, Director
Houston Emergency Center
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HEC Mission
To provide the citizens of Houston with the most efficient, accurate, and professional service when processing their life-threatening calls. The Houston Emergency Center, in
coordination with the Office of Emergency Management, protects life and property by operating the public safety communication system and by coordinating and managing
emergency situations. The Information Technology Division is responsible for administration, maintenance, and operation of the Police, Fire/EMS computer aided
dispatch (CAD) system, radio system, and records management system.
HEC answers both emergency and non-emergency Police and Fire/EMS calls from citizens. The Police Department and the Fire Department have the responsibility of dispatching those calls to field units.
OEM facilitates mitigation and preparedness activities before a disaster strikes and coordinates response and recovery efforts when a disaster threatens or impacts our community.
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Houston Emergency Center263 FTEs
Office of Emergency MGMT11 FTEs
Homeland Security16 FTEs
Houston Crackdown1 FTE
Mayor’s Anti-Gang Office20 FTEs
Dennis J. StoremskiDirector
· 9-1-1 Call Taking· Police Non-Emergency
Call Taking· Administration· Open Records· Info. Technology
· Emergency Management Planning· Continuity of
Operations Planning· Mitigation Planning· Recovery Planning· Metropolitan
Medical Response System Planning
· Emergency Operations· Administration· Legislative Analysis· Urban Area Security
Initiative Regional Support
· Administration· Grant Management
· Development (grant writing)
· Legislative Analysis· Fiscal Administration
(monitoring and reporting)
· Agency/Stakeholder Coordination· Coordination across
Departments (cross discipline)
· Coordination with other jurisdictions
· State & Federal Coordination
· Regional Planning· Urban Area Security
Imitative Coordination
· Regional Catastrophic Planning
· Community Preparedness & Outreach · CERT Training· Ready Houston
Campaign
· Agency/Stakeholder Coordination
· Support of the Houston-Harris County Drug Policy Council· Coordination with
Schools and Nonprofit Organizations
· Community Education and Referral Services· Coordination of Drug
Prevention Month Activities
· 24-Hour Drug Information Hotline
· Legislative Analysis· Management of an Intern
and Volunteer Program
· Agency/Stakeholder Coordination
· Legislative Analysis· Education/Awareness
Training · Prevention &
Intervention · Programming & Services
· Summer Youth Enrichment
· Mentoring· United Minds Youth
Leadership Council· Campo del Sol· Juvenile
Accountability Program
· West Houston Weed & Seed
· Project Safe Neighborhood
Office of Public Safety& Homeland Security
Organizational Chart
$22,761,772
General Fund $10,719,036
Special Rev. Fund $12,042,686
$1,278,132
General Fund $830,475
Grants $447,657
$1,509,923
General Fund $538,677 (HPD)
Grants $971,246
$99,197
General Fund $99,197 (HPD) $1,115,677
General Fund $517,044
(ARA)
$159,771 (HPD)
Grants $438,862
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David CutlerHEC Director
Jane NyamburaDivision Manager
Financial Resources
Michelle AllenManagement Analyst IV
Rose EkekeManagement Analyst III
Ponnachan DanielManagement Analyst I
Roz BulmanAdmin. Specialist
Dyanne MarksDivision Manager
Management Resources
Sara Jermany – Admin. Specialist
Shirley Blackshear – Admin. Assistant
Thelma Flake – Management Analyst I
Joe LaudAdministration Manager
Employee Resources
Barbara EvansAssistant Director
Operations
Al GarciaDeputy Director
I.T.
Gwendolyn CarrOperations Manager - Days
911/Police Call Taking
Roderick JacksonOperations Manager – Eve.
911/Police Call Taking
Adele GottliebOperations Manager - Nights
911/Police Call Taking
911/Police Supervisors
Cheryl BreedDivision Manager
Fire/EMS Call Taking
Fire/EMS Supervisors
911/Police Supervisors
911/Police Supervisors
Rosa MurrellAdmin. Assistant
Stacey Prevost - Admin. Coordinator
Daniel Mott - Management Analyst IIIDepartment Safety Officer
Sam PiccoloFixed Asset Specialist
Pam WaferAdmin. Aide
Lupe Torres - Awards Committee
Roderick Jackson - Uniform Committee
Lynne Horn - Q/A Committee
Gwendolyn Carr - EDC
Don McMillanECRP
Cynthia Grieve - Admin. Coordinator
Elia AcunaAdmin. Assistant
Charissa BarnettAdmin. Assistant
Sylvia PorrasAdmin. Assistant
Dave FolkersI.S. Administrator
Comm. & Field Support
Jonathan TitusI.S. Administrator
System Operations
Patrick BrownIRM Manager
Ed LoomisGIS Consultant
LAN, PC, Radio Techs
Programmers, DBA
GIS Techs/Analysts
Deanna TennysonDivision Manager
Training/Quality Assurance
Nakita BrownAdmin. Assistant Training/QA Staff
911/PoliceCall Takers
911/PoliceCall Takers
911/PoliceCall Takers
Fire/EMSCall Takers
Administration
Operations
Information Technology
Houston Emergency CenterOrganizational Chart
Effective 04-20-11
Functions
Tony Cross - Accreditation Manager
Catherine HammelAdmin. Aide
Helen WoodsSr.Human Resources Spec.
System Consultants/Analysts
Lynne HornInternal Affairs Manager
Training Coordinator
Barbara FieldsAdmin. Aide
Custodians of RecordsJanie LozanoAdmin. Assistant
John Titus – Safety Committee
Steve CrumleyVideo & Special Projects
Coordinator
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Sharon NallsEmergency Management Coordinator
Christopher PerkinsMMRS Officer
Dennis AlvarezEmergency/COOP PLanner
Sara GarrettData Systems Planner
Jim PalmerDeputy Emergency
Management Coordinator
Preparedness and Response
Recovery and Mitigation
Office of Emergency ManagementOrganizational Chart
Effective 05-12-11
Functions
Allen PortmanEmergency/COOP Planner
Valerie PrevostAdministrative Assistant
Trameka JewettRegional Training/Exercise Coordinator
Anabel DicksonAdministrative Specialist
Charles RobertsRegional WebEOC Administrator
Dennis GuffeyMitigation Coordinator
Michael WalterLocal I-INFO/PIER
VACANTRegional I-INFO Admin. *
* In process of acquiring position via grant funding
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Male Female
Authorized Actual WhiteAfrican
American Hispanic Other WhiteAfrican
American Hispanic Other
Clerical # 14 0 1 0 0 2 8 3 0
% 100.00% 0.00% 7.14% 0.00% 0.00% 14.29% 57.14% 21.43% 0.00%
Professional # 41 2 3 3 1 7 21 4 0
% 100.00% 4.87% 7.32% 7.32% 2.44% 17.07% 51.22% 9.76% 0.00%
Telecommunicators # 166 4 13 13 0 14 88 33 1
% 100.00% 2.41% 7.83% 7.83% 0.00% 8.43% 53.01% 19.88% 0.61%
Technician # 20 6 1 5 3 1 1 0 3
% 100.00% 30.00% 5.00% 25.00% 15.00% 5.00% 5.00% 0.00% 15.00%
Totals 270 241 12 18 21 4 24 118 40 4
% 100.0% 4.98% 7.47% 8.71% 1.66% 9.96% 48.96% 16.60% 1.66%
HEC Workforce Makeup
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Male Female
Authorized Actual WhiteAfrican
American Hispanic Other WhiteAfrican
American Hispanic Other
Clerical # 0 0 0 0 0 0 0 0 0
% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Professional # 12 5 0 2 0 2 2 1 0
% 100.00% 41.66% 0.00% 16.67% 0.00% 16.67% 16.67% 8.33% 0.00%
Telecommunicators # 0 0 0 0 0 0 0 0 0
% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Technician # 0 0 0 0 0 0 0 0 0
% 100.00% 0.00 % 0.00 0.00 0.00 0.00 0.00 0.00% 0.00
Totals 270 12 5 0 2 0 2 2 1 0
% 100.0% 41.66 % 0.00 % 16.67 % 0.00% 16.67 % 16.67 % 8.33 % 0.00%
OEM Workforce Makeup
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HEC Short-Term Goals (FY12)
• Answer emergency and non-emergency police, fire, and ambulance calls in an efficient and effective manner, while ensuring quality of the service provided to callers
• Maintain the computer hardware and software systems used at HEC to support Houston’s first responders in the field
• Upgrade CAD to support increased call volume
• Work with Planning Department to improve accuracy of GIS map
• Expansion of Quality Assurance Program
• Increase use of WebARM (Web Alarm Reporting Mechanism) among alarm companies
• Cross train employees to improve call flow
• Expansion of training program to provide growth opportunities for employees
• Implementation of technology to provide cost savings (e.g., WebARM)
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HEC Long-Term Goals
• Accreditation of HEC:
• CALEA (Commission on Accreditation for Law Enforcement Agencies)
• Currently underway
• ISO (International Organization for Standardization)
• Currently underway with HPD
• NAEMD (National Academy of Emergency Medical Dispatch)
• NENA (National Emergency Number Association)
• Establishment of a State certified academy
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OEM Short-Term Goals (FY12)
• Enhance the City’s disaster resiliency through public education presentations, training, and literature distribution
• Enhance the City’s emergency/disaster preparedness planning and response operations by conducting Table Top Exercises and Functional/Full Scale Exercises
• Maintain the City’s State-issued Jurisdictional Preparedness Profile rating at “Advanced” by updating all appropriate mitigation, preparedness, response, and recovery Plans by September 30, 2011
• Maintain the City’s Federal and State grants eligibility by submitting the appropriate EMPG and NIMSCAST reports
• Upgrade the City’s Emergency Operations Center (EOC) capabilities to better serve response staff requirements for situational awareness, coordination, and communication.
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OEM Long-Term Goals (FY12)
• Reduce the City’s vulnerability to disaster impacts through a coordinated and comprehensive public education program
• Establish a Citywide Training and Exercise management System utilizing the Homeland Security Exercise and Evaluation Program
• Improve regional collaboration through increased interaction with regional partners
• Develop an inter-jurisdictional collaboration portal to facilitate secure information sharing and to promote improved planning by sharing “lessons learned”
• Seek EMAP accreditation
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HEC Functions by Revenue Source
HOUSTON EMERGENCY CENTER
911 Call Taking 11,054,577 551,455 11,606,032 150 F X 11,606,032
Police Call Taking (Non-Emergency)
4,542,209 382,403 4,924,612 73 X 4,724,612 200,000
HEC Director
326,664 718,767 1,045,431 5 X 968,727 76,704
Information Technology
2,992,888 1,902,809 4,895,697 28 X 4,895,697
Open Records
270,000 20,000 290,000 4 F X 130,000 160,000
SUBTOTAL 19,186,338 3,575,434 22,761,772 260
PersonnelSupplies
ServicesTotal FTEs
Man
dated
*
Direct
Service
Ad
min
.
General
Fund
Special
Revenue
Fund
Grant
Other
Fund
* F – Federal
S – State
CC – City Charter
CO – City Ordinance
CA – Contractual AgreementFY12 General Fund Total = 10,719,036
FY11 General Fund Total = 11,231,900
FY12 Special Revenue Total = 12.042,736
FY11 Special Revenue Total = 12,431,958
Difference = (512,864)
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OFFICE OF EMERGENCY MANAGEMENT
Emergency Management Operations 704,518 275,957 980,475 8F,SCO 830,475 150,000
Emergency Management Planning
Continuity of Operations/Govt Planning
Recovery & Mitigation
Administrative Services
Emergency Operations
Public Outreach
Urban Area Security Initiative Regional Support 223,595 223,595 3 CA 223,595
Metropolitan Medical Response Planning 74,062 74,062 1 CA 74,062
SUBTOTAL 1,002,175 275,957 1,278,132 12
PersonnelSupplies
ServicesTotal
FTEs
Man
dated
*
Direct
Service
Ad
min
.
General
Fund
Special
Revenue
Fund
Grant
Other
Fund
OEM Functions by Revenue Source
* F – Federal
S – State
CC – City Charter
CO – City Ordinance
CA – Contractual Agreement
FY12 General Fund Total = 830,475
FY11 General Fund Total = 946,336 Difference = (115,861)
FY12 Grant Revenue Total = 447,657
FY11 Grant Revenue Total = 447,657
Questions