Housecall Winter 2009

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A Quarterly Publication of the University of Arkansas for Medical Sciences - Winter 2009

Transcript of Housecall Winter 2009



  • 2 HouseCall

    HouseCallWinter 2009

    editorSusan Van Dusen

    art directorLaurie Shell

    managing editorLiz Caldwell

    creative directorKeith Runkle

    writersLiz CaldwellKate FranksNate Hinkel

    Cozetta JonesJon Parham

    David RobinsonSusan Van Dusen

    photographerJohnpaul Jones

    editorial advisory boardKathy Alexander

    Jerry AtchleyAnne BynumCindy PughDale Ronnel

    Carla SpainhourJudy SnowdenBecky Tucker

    chancellorDr. I. Dodd Wilson

    vice chancellorof communications & marketing

    Pat Torvestad

    associate vice chancellor of communications & marketing

    Leslie Taylor

    assistant vice chancellor ofcommunications & marketing

    Tim Irby

    HouseCall is published quarterly by UAMS Office of Communications &

    Marketing, 4301 W. Markham St. #890, Little Rock, AR 72205-7199

    Phone: (501) 686-5686 Fax: (501) 686-6020

    Read current and archived issues of HouseCall online at I. Dodd Wilson, M.D. Chancellor, University of Arkansas for Medical Sciences

    Welcome from Chancellor I. Dodd Wilson

    I t Is my prIvIlege to WelCome you to tHe neW HospItal at uams. our staff has devoted itself wholeheartedly to creating a hospital where our patients and their family members are surrounded by comfort, hope and healing. From the minute you walk into our spacious and light-filled lobby, we want you to know that this is a place where your health care needs come first. a dream for many years, this new facility will make it possible for more arkansans to receive life-saving and life-enhancing treatment offered by our physicians and other health care professionals. From our state-of-the-art emergency Department and neonatal intensive care unit to our technologically advanced surgical suites, uams hospital has at its core the mission of improving the health of arkansans in all stages of life. In addition, our psychiatric research Institute, which opened in December 2008, significantly raises the bar on mental health care and research in arkansas. The fact that uams again offers inpatient psychiatric services after a more than 30 year absence is truly a milestone. I hope that you will join me in thanking gov. mike Beebe, the arkansas legislature and our many individual donors for their dedicated support in making the hospital and psychiatric research Institute a reality. With their help, we will be able to meet the health care needs for arkansans now and in the years to come.

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    on the cover: uams' history and future converge with opening of its new hospital.Cover photo: Johnpaul Jones

    4 leading the Way Insight from two administrators 5 What Theyre saying Prominent Arkansans weigh in 6 a Hospital of tomorrow today An overview of the new facility 10 special Delivery A new home for UAMS tiniest patients 14 Handled with Care How to move a hospital16 show me the Way Finding your way around17 Hospital 4-1-1 The hospital at a glance 18 out with the old Why UAMS needed a new hospital 21 latest & greatest Technological advances at every turn 24 Healing by Design Special touches add character and efficiency 26 Comfort Zone The importance of patient satisfaction 28 a mind of Its own A look at the Psychiatric Research Institute30 planning for the Future UAMS looks ahead




    Winter 2009

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    leading theWay Insight from top administrators Dick Pierson and Melissa Fontaine

    hen discussions about a new hospital began at UAMS seven years ago, leading

    the way were Dick Pierson, who is vice chancellor for

    clinical programs and executive director of the UAMS

    Medical Center, and Melissa Fontaine, who is chief

    operating officer. Both oversaw the hiring of financial

    consultants and architects and coordinated with the

    design team, clinical departments and a steering

    committee that made it all work.

    Why is a new UAMS hospital important tothe people of Arkansas?

    Dick Pierson: over the last several years weve had to turn away patients simply because we didnt have beds for them. The new hospital gives uams the capacity to help us fulfill our statewide mission to patients. In the meantime, uams is working to educate more health care professionals who can care for our aging population, and the new hospital will provide much-needed education space.

    How will the hospital help UAMS provide comfort, hope and healing for its patients and their families?

    Dick Pierson: From the time our guests walk through the front door, I think theyll be moved by the open atrium and its abundant natural light. With all private patient rooms, no longer do patients have to worry about disturbing a roommate or vice versa. The spacious patient rooms include a sleeper sofa, and a large window offers panoramic views of little rock. The larger space also helps our caregivers to maneuver medical equipment and to assist patients. a uniform design of our patient floors helps our staff provide efficient, consistent care thats reassuring to patients and their families.

    What features make the new hospital building special?

    Melissa Fontaine: probably of most interest is that we now have all private rooms. We also have incorporated the very latest technology to improve efficiency and make treatments more convenient for patients. The hospital includes new space for equipment, teaching and patient comfort, and it is designed to adapt to changing times.

    What lasting impressions do you hope the new hospital will leave for its patients and visitors?

    Melissa Fontaine: When people leave our hospital, I hope they will feel like their care and services were excellent. The buildings amenities will help create a positive impression of uams, but we also understand that the building is simply a means to an end. our ability to provide the best treatment and care will be the final measure of any visitors lasting impression of uams.

    Melissa Fontaine and Dick Pierson








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    The staff at UAMS has an international reputation for providing state-of-the-art care to patients from around the world. This tremendous addition will help us further build upon our ability to provide unmatched medical treatment. The

    impact of this hospital stretches beyond health care, contributing to economic development in arkansas for generations to come. - Arkansas Gov. Mike Beebe

    UAMS is truly a treasure to the university of arkansas system and to arkansas. The doctors, nurses and all

    who take care of patients have always provided exceptional care. It is exciting to know that this new facility will provide the same great care in such a beautiful, spacious and technologically advanced new setting.- Dr. Alan Sugg, University of Arkansas System president

    UAMS is a worldwide leader in innovative health care research and treatment and serves as a source of pride for arkansas. This new hospital is an investment in the future of quality health care in our state.

    - U.S. Sen. Blanche Lincoln

    UAMS is an international leader in medical research and innovative techniques, which has benefited arkansans in countless ways. This new hospital will expand uams ability to offer cutting-edge health care opportunities

    and improve the quality of life for all our communities.- U.S. Sen. Mark Pryor

    UAMS continues to grow as an internationally renowned institution that arkansans can be proud to have in their state. The opening of the new hospital provides an even greater dedication to providing access to quality health care throughout the state. The psychiatric research Institute is a major step toward meeting desperately needed education, research, care and access to the mental health needs of arkansans.

    - Sen. Bob Johnson, of Bigelow, president pro-tem-elect

    arkansans are lucky to have access to

    an internationally recognized educational, research and health care institution like UAMS. The addition of the new hospital will further extend a

    commitment to the world-class care that people associate with

    uams.- Rep. Robbie Wills, of Conway, incoming

    speaker of the house

    The new UAMS medical Center and psychiatric research Institute will open a new and exciting chapter of medical services for the people of arkansas. - Phil E. Matthews, president and CEO, Arkansas Hospital Association

    With the addition of the new hospital and the psychiatric research Institute, UAMS continues to show everyone whats possible in arkansas a world-class health care facility of which the people of this state can be extremely proud. - Warren A. Stephens, chief executive officer, Stephens Inc.

    WhatTheyre Saying Prominent Arkansans agree

    that the hospital will have a big impact

    on the state HouseCall 5

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    a Hospital of tomorr