HOTELS AND RESORTS BROCHURE

7/31/2019 HOTELS AND RESORTS BROCHURE

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Paradisus Overview 2

Paradisus Resorts 4

The Reserve at Paradisus Punta Cana 5

The Reserve at Paradisus Palma Real 6

Gran Meli Cancn 7

Gran Meli Puerto Rico 8

Meli Caribe Tropical 9

Meli Hotels & Resorts 12

ME Cancn 13

ME Cabo 14

Amenity Grid 15

Terms & Conditions 17

t a b l e o f c o n t e n t s


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Complete with deluxe resort and dining award designations, Paradisus Resorts offer a

uniquely encompassing experience of unpretentious luxury, undisturbed tranquility and

carefree exhilaration in extraordinary oceanfront locations in the Dominican Republic.

Paradisus is a world where graceful architecture, exquisite dcor and artfully designed

landscaping harmoniously coexist with indigenous art, culture and nature. A place

where every single aspect has been thoughtfully and precisely created to deliver an

unparalleled experience for all the senses. At the heart of it all is an extraordinary level of

luxurious all-suite accommodations enhanced by discreetly attentive, personalized service that

caters to every whim, wish and desire. At Paradisus pampering is taken to the highest levels

with our Family Concierge, a dedicated concierge driven program with all-day access to your

own Family Concierge who will ensure the most unforgettable family vacation experience.

And Royal Service; a butler driven concept created especially for adults with private pool and

beach areas and adults-only restaurants. Paradisus Resorts have created a re-imagined level of

all-inclusive luxury, where every detail is attended to in order to ensure the highest quality

experience for you, your loved one or your entire family. Paradisus - The Pure Freedom to Just Be.


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Parad Pama Ra

Paradisus Palma Real is a superior luxury resort in Playa de Bvaro, combining a prestigious

Caribbean setting with world-class facilities. Luxurious rooms are surrounded by lush and

vibrant tropical gardens, sparkling fountains and an enormous white-sand beach lappedby crystal-clear waters. Guests will also enjoy access to the Cocotal Golf & Country Club*.

This resort is about 20 km away from Punta Cana Airport.

HigHligHts:

510 Suites including 102 Royal Service and 2 Presidential Beachfront Suites

Satellite Plasma TV High-speed Internet access ($) 24-hour room service

3 Pools including Royal Service pool 6 Specialty Restaurants and 6 Bars

3 Tennis courts and Paddle tennis courts YHI Spa ($) and Fitness Center

Casino Non-motorized watersports Life-enriching activities

Royal Service Suites offer special benets and services for vacationing adults including:

Private check-in/out Butler service Special amenities in the room Pillow menu Pri-

vate Royal Service Lounge with coffee, tea, beverages and hors doeuvres A la carte break-

fast and lunch in an exclusive Royal Service restaurant Complimentary Internet access Private pool and beach area with valet service Preferential reservations at specialty restau-

rants, spa, activities and excursions

In one of the most prestigious corners of Punta Cana, right alongside the beautiful Bvaro

Beach with its ne white sand, crystal-clear water, lush vegetation and endless palm trees,

is Paradisus Punta Cana. The Cocotal Golf & Country Club* is just minutes from the resort.

Paradisus Punta Cana is located 22 minutes (15.5 miles) from Punta Cana International Airport.

HigHligHts:

509 oversized guest suites including 80 Royal Service suites, 4 Ambassador Oceanview

suites and 1 Garden Villa Beachfront Suite Satellite Plasma TV High-speed Internet access ($)

24-hour room service 9 Specialty Restaurants and 6 Bars 4 Tennis courts and Paddle tennis courts

YHI Spa ($) and Fitness Center Casino Non-motorized watersports Life-enriching activities

Royal Service Suites offer special benets and services for vacationing adults including:

Private check-in/out Butler service Special amenities in the room Pillow menu Private

Royal Service Lounge with coffee, tea, beverages and hors doeuvres A la carte breakfast

and lunch in an exclusive Royal Service restaurant Complimentary Internet access Privatepool and beach area with valet service Preferential reservations at specialty restaurants, spa,

activities and excursions

Parad Pta Caa

*Golf not included ($) Additional cost.


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Experience The Reserve at Paradisus Punta Cana. A private oasis located

inside the Paradisus Punta Cana Resort in Punta Cana, Dominican Republic.

The Reserve also includes a personal Family Concierge service offering an

array of irresistible luxuries created exclusively for families. Guest staying in

The Reserve will enjoy exclusive access to separate, sparkling pools, kids

pool with waterslide and toddler wading pool, a private lounge, and an

all-new, all-luxury collection of oversized Paradisus Resort Suites.

tHe ReseRve HigHligHts:

184 Luxurious Concierge Suites with Garden or Pool view Exclusive

check-in lounge Sparkling freeform swimming pool with water ritual

feature Childrens pool with waterslides 2 exclusive restaurants

including Signature GABi Club and Bar poolside grill Complimentary

WiFi access in public areas and Internet corner Kids Zone and Nursery

with full schedule of activities for kids Private beach with full concierge

service Transportation to beach area and all other resort facilities Inter-

villa satellite concierge desk High-speed internet connection in room

Family Concierge Service offers special benets and services for families

vacationing with children including the assistance of a Family Concierge

featuring: Life Enriching Activities arranged just for your family (like sushi

making!) Complimentary walkie talkie daytime communication with

Concierge staff Special childrens in-suite amenities including robes

and slippers Bath time Fun Jacuzzi preparation Cookies and milk

turn-down service Customized mini bar with drinks and snacks just for

kids Welcome Paradisus Kids Beach Kit PS2 or XBox 360 (available

in-room upon request)


7/20

Experience The Reserve. A brand new boutique resort within a

resort, located inside the Paradisus Palma Real Resort in Punta Cana,

Dominican Republic. The Reserve also includes a personal Family

Concierge service offering an array of irresistible luxuries created

exclusively for families. Conceived in the spirit of the fabulous

vacation home, The Reserve offers all the pampering one would expect,

plus more. Guest staying in The Reserve will enjoy exclusive access to

separate, sparkling, childrens pool with waterslide, a private lounge, and

an all-new, all-luxury collection of oversized Paradisus Resort Suites.

tHe ReseRve HigHligHts:

190 Luxurious Concierge Suites with Garden or Pool view 32 Swim-up

Suites and 2 Presidential Suites Exclusive check-in lounge Sparkling

lagoon-style swimming pool with water ritual feature Childrens pool

with waterslides Three exclusive la carte restaurants and poolside grill

including Signature GABi Club and Bar Hydro Grill Complimentary WiFi

access in public areas and Internet corner Kids Zone and Nursery with

full schedule of activities for kids 24,000 sq.ft. full-service YHI Spa ($) and

Fitness Center Private beach with full concierge service Transportation to

beach area and all other resort facilities Inter-villa satellite concierge desk

High-speed internet connection in room

Family Concierge Service offers special benets and services for families

vacationing with children including the assistance of a Family Concierge

featuring: Life Enriching Activities arranged just for your family (like sushi

making!) Complimentary walkie talkie daytime communication with

Concierge staff Special childrens in-suite amenities including robes

and slippers Bath time Fun Jacuzzi preparation Cookies and milk

turn-down service Customized mini bar with drinks and snacks just for

kids Welcome Paradisus Kids Beach Kit PS2 or XBox 360 (available

in-room upon request)

AT PARADISUS PALMA REAL RESORT

($) Additional cost.


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Gra M CacAll-inClusive AvAilAble

Gran Melia Cancn is situated in Cancuns Hotel Zone and is within 5

minutes from the citys premier shopping centers, 15 minutes from the

International Airport, and immediate proximity to the downtown and

many exciting entertainment venues. Coming Winter 2011, Gran Melia

Cancn will offer an all-inclusive package to include meals and drinks

and amenities such as access to a 9-hole, par 3 executive golf course,

three lavish pools, and the signature YHI Spa ($), offering the discerning

guest a denitive means to leisure. Gran Meli Cancns ve majestic

pyramids decorate this timelessly-tropical scene, revealing a backdrop of the

Caribbean Sea.

HigHligHts:

678 elegantly decorated and comfortable rooms including a lavish

Presidential Suite The Royal Pyramid, featuring exclusive RedLevel Service

where guest can enjoy unique privileges during your stay: private lobby,lounge with check-in and check-out services, pillow menu, butler service,

exclusive swimming pool with concierge service and Balinese huts, daily

continental breakfast, coffee/tea and snacks served all afternoon, evening

cocktails, international bar and canaps Plasma TV with cable Internet

access Safe deposit box for laptops 24-hour room service Wireless

Internet in key areas of the hotel 6 Specialty Restaurants and 4 bars

YHI Spa ($) Wellness Center 2 spectacular pools and a childrens pool

A 9-hole par 3 golf course 1 tennis court and 2 paddle tennis courts

All-inclusive package available



9/20

This magnicent resort is located on Puerto Ricos northeastern coast, just

a scenic, 30 minutes from Luis Munoz Marin International Airport, and the

greater San Juan area. Sophisticated architecture, contemporary pieces of

art and the surrounding tropics set the tone for an elegant, relaxed vacation

in the Caribbean. Enjoy a day of pampering at the resorts elegant YHI spa ($)

or practice your swing on the green at two world-class 18-hole golf courses

at the Trump International Golf Club.

HigHligHts:

486 spacious suites with either Garden or Ocean Views Exclusive

RedLevel Oceanfront Villas with lush gardens and ocean views, terrace and

private plunge pool 1 two-bedroom Presidential Garden Villa Cable

TV High-speed Internet access In-room safe deposit box Coffee-

maker 24-hour room service Lagoon-style swimming pool and separatekids pool Kids Club YHI Spa ($) and Health Club 2 lighted tennis courts

2 world-class 18-hole golf courses at the Trump International Golf Club,

adjacent to the hotel Casino 6 Specialty Restaurants and 5 Bars

Gra M Prto Rco



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accommodations

1128 spacious Suites

72 Royal Service Junior Suites

56 Royal Service Master Suites

56 Royal Service One Bedroom

Master Suites

Hotel oveRview

Meli Caribe Tropical sets the standard for family oriented all-inlcusive vacations in Punta

Cana. Over the last few years, Punta Cana has become the beach lover's capital in the

Caribbean. This resort is set on a spectacular stretch of wide sand beach and boasts over

a dozen restaurants featuring a wide variety of international dining experiences. Meli

Caribe Tropical is located 20 minutes from Punta Cana International Airport. Guest enjoy

access to world-class golf course at Cocotal Golf & Country Club* as well as a wide variety

of other activities including non-motorized water sports, action-adventure park*, casino,

nightly entertainment and Flintstones Land for the more little ones.

Royal seRvice amenities:

Butler service

Room service

Internet access available

Assorted minibar with water,

soft drinks, and beer

Luxury bathroom amenities

Bathrobe and slippers

Butler menu

Pillow menu

Aroma menu

Balcony or terrace

Air conditioning and ceiling fan

Living room with sofa

Cable TV

Mini-bar

Safe deposit box (additional charge)

*Additional cost


11/20

seRvices and facilities

Boutiques and gift shop

24-hr medical service ($)

Babysitting Service ($)

Tour desk

24-hr taxi service ($)

WiFi in all public areas ($)

Wireless internet access in room ($)

RestauRants and baRs

Market Place

Agora Grill

Turey Grill

La Gndola

Le Gourmet

Ma Maison

Hokkaido

La Pagoda

Capri

The American Grill

El Guarapo

La Hacienda GABi Club (exclusive for Royal

Service guests. Fixed price menu

available for all other guests)

14 bars

leisuRe

2 full-service Spas ($)

Indoor and outdoor massage therapy

Sauna, steam room, whirlpool

Beauty salon

8 lighted tennis courts ($)

10 freeform and lagoon swimming pools

Video arcade Fitness Center

Casino ($)

Non-motorized water sports

Scuba diving ($)

Wall climbing

Nightly entertainment

Cocotal Golf & Country Club with its

par 36/72 World Class Championship

Golf Course designed by Jose Pepe

Gancedo. Golf cart is mandatory (at an

additional cost).

meeting Rooms

12,000 sq.ft. of meeting space

12 meeting rooms with capacity

for up to 1,000 people

Business Center with Internet

access, fax and photocopy

services

Garden gazebo for weddings

and special events

Private garden areas for

cocktail receptions

Beach grill with large staging

area for dancing or shows($) Additional cost.


12/2011

m c R


13/20

melia cabo Real

The hotel is located on a tranquil sandy cove, between the exotic desert and one of theonly stretches of swimmable beach in the area. Guests can enjoy 305 spacious and luxuriousrooms including Deluxe, Junior and Master suites with amazing views of the garden, sea orgolf course. The M Experience rooms also offer a great variety of amenities and specializedservices. At Meli Cabo Real guests can take part of a wide variety of unique and diverseexperiences, as well as delight their senses at the bars and specialty restaurants. Guest canalso practice their swing at the 18-hole rst class golf course designed by Robert Trent Jones IIor enjoy the swimming pool, non-motorized aquatic sports, gym, tennis courts, mini club forkids, and night shows including Mexican Night. Extreme sport activities are also available forthe most daring guests.

melia coZumel

Located on a beautiful white sand beach in the northwest of Cozumel Island, only 5 kmsfrom the city of San Miguel, Melia Cozumel offers 148 spacious rooms including 2 oorsreserved for our premium M Experience rooms featuring Junior Suites with sea views, ParadiseSuites for honeymooners and a Presidential Suite. The hotel has excellent international foodoptions, 2 outdoor swimming pools, illuminated tennis courts, non-motorized aquatic sports,gym and Spa. The Cozumel Country Club, located just across from the Hotel in the exoticMayan Rainforest, is an 18-hole par-72 golf course designed by the Nicklaus Design Group.The Flintstones have found the ideal place to spend their vacation at Melia Cozumel. Kidscan enjoy the prehistoric theme parks and explore with the Flintstones at the Yabba-Dabba-DooBazaar, swimming pools or around the gardens.

melia PueRto vallaRta

An ideal destination for couples and families, a location where the options are unlimitedand everything is included. The Hotel offers 321 guestrooms including Deluxe rooms withsplendid garden or sea views, the top level M Experience rooms offering exclusive amenitiesand services. Melia Puerto Vallarta has 6 exceptional restaurants to satisfy every palatefeaturing an extensive variety of food options ranging from traditional Mexican cooking toexotic international gourmet cuisine. Experience the largest swimming pool in Vallarta aswell as an extensive variety of activities for all ages, including illuminated tennis courts fornighttime play. Golf fans have access to Marina Vallarta, an 18-hole golf course designed byJoe Finger located across from the hotel. And for the little ones, the hotel has themed areasand activities for children up to 13 years where they can enjoy a vacation with the funniestpre-historic family on earth, The Flintstones!

melia aZul iXtaPa

The resort is located on the beautiful Mexican Riviera and surrounded by tropical ora andthe splendor of the Pacic Ocean. Melia Azul Ixtapa has 400 rooms including 50 Junior Suitesand 3 Presidential ocean view suites. The resort offers 7 unique restaurants offering a widevariety of international food options, 3 outdoor swimming pools, a water park for children, gym,tennis courts, paddle courts, a seaside spa and access to two nearby golf courses. Childrenwill love Flintstones Land! The Yabba-Dabba-Doo bazaar, swimming pools and gardensrecreate a prehistoric themed vacation experience that Fred, Wilma, Barney and Betty wouldhave enjoyed. The Brontoburger restaurant offers special dishes for our youngest guests.

melia meXico RefoRma

Located in the heart of Mexico City on the well known Paseo de la Reforma and nearhistorical downtown, Melia Mexico Reforma offers 489 elegantly appointed rooms includingJunior Suites, Master Suites and a Presidential Suite. The Level oors have their own privateentrance and exit, an exclusive lounge for breakfast, appetizers and drinks as well asunlimited WiFi Internet access. Taste the varied Spanish menu in LAlbufera restaurant,distinguished with the Four Star Diamond Award, or enjoy buffet style breakfast, meals anddinners at Caf Mir. Delight your senses with live music in the Reforma 1 Bar or in the Lobby Bar.Guest can also enjoy relax treatments at one of the most exclusive Spas in all of Mexico City.


14/2013

Me CacAll-inClusive

Facing the breathtaking turquoise waters of the Caribbean Sea,

Me Cancun engages all the senses in an ongoing conversation

between land and sea. Original art. World music. Signature scents.

Unforgettable cuisine. Coming in Winter 2011, those who stay at ME

Cancun enjoy unlimited access to it all. Dine, drink, play, work out, and

luxuriate to your hearts content. Its all included in the Complete Experience

at ME Cancun. Located 20 minutes from Cancun International airport.

HigHligHts:

448 distinctive rooms and suites In-room laptop safe Flat screen

LCD TV iPod connectivity and iPod rental Rain showerhead Aveda

bath amenities The Level, exclusive adults-only oor, featuring VIP

amenities including: Exclusive lounge The Living Room, Private check-in,

Complimentary Petit Dejeuner and dedicated Concierge service e-Space,

cyber caf Complimentary WiFi throughout hotel 24-hour Room Service

4 Restaurants Maxim Beach Club and Rose Bar 3 Swimming Pools

Poolside Bali Beds YHI Spa and Fitness Center


15/20

On the nest beach in Cabo San Lucas, Me Cabo steps down to the sea,

its 150 rooms and suites arranged in a terraced embrace of freeform pools

and gardens, Bali beds, sunshine and a cool, hypnotic groove. The resort

overlooks the famous Lands End Rocks and Lovers beach and it is walking

distance to shops, bars and restaurants. ME Cabo is also just minutes away

from world - class golf.

HigHligHts:

150 Garden and Ocean view rooms and suites Aveda bath products Rain shower Flat screen LCD TV and DVD player CD/MP3 radio iPod

dock Internet Coffee Lounge Complimentary WiFi throughout hotel

2 Restaurants Passion Club and Nikki Beach Bi-level pool with Bali

Beds YHI Spa and Fitness Center World-class golf nearby The Level,

exclusive adults-only oor, featuring VIP amenities including: Exclusive

lounge The Living Room, Private check-in, Complimentary Petit Dejeuner,

Personal iPod and dedicated Concierge service

Me Cao


16/20

All-inclusive / Meal Plan MPA AI Available AI New for 2011 AI AI AI AI

No. of Rooms 486 678 155 419 1,128 321 146 320

The Reserve

Royal Service (adults only)

Royal Service (adults & families)

RedLevel Service

Butler Menu

Family Concierge Service

The Level

No. of Restaurants 5 5 3 4 13 4 4 7

Room Service +($) ($) +($)

Bars 4 4 3 7 14 3 4 5

Premium Liquor

Snack Grill

GABi Beach / GABi Club

In-room Mini-bar ($)

Safe Deposit Box ($)

Cable / Satellite TV

No. of Swimming Pools 4 4 2 3 10 1 2 3

No. of Tennis Courts 3 1 1 8 2 2 2

No. of Paddle Courts 2 1 2

Golf ($) ($) ($)

Scuba Diving ($)

Sailing, snorkeling, kayak, windsurf etc. ($)

Life Enriching Activities

Internet Access ($) ($) ($) ($)

Wi-Fi ($) ($) ($)

Laptop Rentals ($) ($) ($)

Cellphone Rentals ($) ($) ($)

Childrens Program ($) ($) ($) ($) ($)

YHI Spa / Spa ($) ($) ($) ($) 2 ($) ($) ($)

Fitness Center ($)

Sauna, Whirlpool, Steam Bath ($) ($) ($) ($) ($) ($) ($)

Group & Meeting Facilities

Business Center

Nightly Entertainment

Casino ($) ($)

15

amenity gRid

Hotel featuRes & facilitiesme

cabo

me

cancun

gRan melia

cancun

melia

caRibe tRoPical

melia

Pto. vallaRta

melia

coZumel

melia

aZul iXta

gRan melia

PueRto Rico


*Complimentary WiFi available in the public areas of The Reserve.

**GABi included for The Reserve and Royal Service guests. +Room service available 24 hours. ++Unlimited scuba diving for PADI certified divers.

Amenities & inclusions are subject to change at any time and without notice.


17/20

All-inclusive / Meal Plan AI EP AI AI AI AI AI

No. of Rooms 305 489 554 190 406 683 132

The Reserve 190 132

Royal Service (adults only) 80

Royal Service (adults & families)

RedLevel Service

Butler Menu

Family Concierge Service

The Level

No. of Restaurants 4 2 7 4 8 13 2

Room Service +($)

Bars 3 2 8 3 6 8 1

Premium Liqour

Snack Grill 1 2 1 1 2 1

GABi Beach / GABi Club ** ** **

In-room Mini-bar ($)

Safe Deposit Box

Cable / Satellite TV

No. of Swimming Pools 1 1 3 2 2 7 2

No. of Tennis Courts 2 5 4 4

No. of Paddle Courts 2 3

Golf ($) ($) ($) ($) ($) ($)

Scuba Diving ++ ++ ++ ++

Sailing, snorkeling, kayak, windsurf etc.

Life Enriching Activities

Internet Access

Wi-Fi ($) ($) * *

Laptop Rentals ($)

Cellphone Rentals

Childrens Program

YHI Spa / Spa ($) ($) ($) ($) ($) ($) ($)

Fitness Center

Sauna, Whirlpool, Steam Bath ($) ($) ($) ($) ($) ($) ($)

Group & Meeting Facilities ($) ($)

Business Center

Nightly Entertainment

Casino ($) ($)

Hotel featuRes & facilitiesPaRadisus

Palma Real

melia meXico

RefoRma

tHe ReseRve

Palma Real

PaRadisus

Playa concHal

PaRadisus

Punta cana

tHe ReseRve

Punta cana

melia

cabo Real


18/2017

This agreement contains the terms and con-ditions by which Travel Impressions, oper-ated by Travel Impressions Ltd., 465 SmithStreet, Farmingdale, NY 11735 (Operator)and a subsidiary of American Express TravelRelated Services Company, Inc. (AmericanExpress), in consideration for a participantspayment, agrees to provide these travel tours.All products and services depicted in this bro-chure are subject to change without notice.READ THIS AGREEMENT CAREFULLY BE-

FORE SENDING ANY MONEY. TENDER OFPAYMENT TO OPERATOR OR YOUR TRAV-EL AGENT CONSTITUTES ACCEPTANCEOF THESE TERMS AND CONDITIONS.

RESERVATIONS AND PAYMENT: Operatoraccepts payment by credit and debit cards is-sued on the following networks: AMERICANEXPRESS, VISA, MASTERCARD, OR DIS-COVER. If payment is made by credit card to atravel agent a signed, fully completed univer-sal charge form (UCC) for full payment mustbe received to secure reservations. Any otherperson or entity (including a travel agent) whoreceives monies from participants does sostrictly as an agent of participants. Tender ofpayment to Operator constitutes acceptance

of these terms of sale. Full payment is appliedto the credit card entered into the system atthe time of booking. Online bookings will beaccepted up to 4 days prior to scheduled de-parture. All reservations made 14 days or lessprior to departure will be charged a $25.00Special Handling Fee to cover costs associ-ated with expedited processing of the book-ing. After payment is made, all revisions aresubject to a $25.00 per booking fee, plus anysupplier fees.

RESPONSIBILITY AND LIABILITY: Operatordoes not own or operate, nor is it responsiblefor, the acts or omissions any of the supplierswhich will provide goods and services in con-nection with the trip or for any option which

may be available in connection with the trip(including optional side trips, car rentals, etc.)and Operator has not priced the trip or op-tions to allow Operator to guarantee againstfailure of any such suppliers. Accordingly,participant(s) agree to seek remedies directlywith the supplier and not to hold Operator,its parent, subsidiaries, affiliates and/or rep-resentatives (collectively Operator Parties)liable, in the absence of i ts or their gross neg-ligence or willful misconduct, for any loss, in-jury, delay, expense or damage which resultsdirectly or indirectly from any action or omis-sion, whether negligent, criminal or otherwise,of any entity providing goods or services inconnection with the trip or any available op-tion (for example, the quality of services,

cleanliness of a hotel, hotel overbooking, can-cellation of services, cessation of operations,accidents, failure of equipment, changes infares, itineraries or schedules or any ightdelay). Participant(s) also agree not to holdthe Operator Parties liable for circumstancesbeyond its or their control (for example, acts ofGod such as res, earthquakes, hurricanes,oods, or climatic aberrations; acts of govern-mental authorities; civil unrest; strikes; riots;theft; disease; accidents or failures related tothe public internet, telecommunications linesor facilities, or third party technology systems;piracy or terrorism). Participant(s) acknowl-

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CANCELLATION AND REFUND POLICY:

The right to a refund is limited if a participantchanges plans prior to or after the trip is tak-en. All requests for refunds must be submit-ted (certied mail, return receipt requested)in writing through the booking agent to theOperator or directly with Operator if the book-ing was made directly with Operator except inthe case of pre-trip which can be done overthe phone. Operator shall then process yourrefund and may retain a $50 processing feeif a refund is given. All appropriate receipts/

vouchers and documentation must accompa-ny the refund request. No refund will be madefor package features the participant opts notto use. No show penalties could be up to100% of the package or component costs.The rights and remedies made available here-in are in addition to any others available underapplicable law. However, Operator offers re-funds under this agreement with the expressunderstanding that endorsement of a refundby participant(s) constitutes a waiver of anysuch additional rights and remedies againstOperator. See Cancel for Any Reason TravelProtection Plan section below for details onour Cancel For Any Reason Waiver.

CHOICE OF LAW; RESOLUTION OF DIS-

PUTES: This Agreement is governed by thelaws of, and disputes shall be venued in, theState of New York, without reference to itschoice of law doctrine. All disputes, claims orcontroversies arising out of or related to theservices or this agreement shall be submit-ted to mediation and if the matter is not re-solved through mediation, it shall be submit-ted for arbitration. Unless we agree otherwisein writing, any mediation and/or arbitrationshall take place in the State of New York,New York County, and shall be administeredby, and pursuant to the rules of, the Ameri-can Arbitration Association. Disputes shall bearbitrated on an individual basis. There shallbe no right or authority for any disputes to bearbitrated on a class action basis or in a pur-

ported representative capacity on behalf ofthe general public, other travel customers orother persons similarly situated. The arbitra-tors authority to resolve disputes and to makeawards is limited to disputes between you andus alone, and is subject to the limitations ofliability set forth above. Furthermore, disputesbrought by either party against the other maynot be joined or consolidated in arbitrationwith disputes brought by or against any thirdparty, unless agreed to in writing by all parties.No arbitration award or decision shall be givenpreclusive effect as to issues or claims in anydispute with anyone who is not a party to thearbitration. Should any portion of this sectionregarding the arbi trators authority to resolvedisputes between only you and us be stricken

from this agreement or deemed otherwise un-enforceable, then this entire section shall bestricken from this agreement. The provisionsof this section may be enforced in a court ofcompetent jurisdiction and the party seekingenforcement shall be entitled to an award ofall costs, fees and expenses (including at-torney fees), to be paid by the party againstwhom enforcement is ordered. This arbitra-tion provision is made pursuant to a transac-tion involving interstate commerce, and shallbe governed by the Federal Arbitration Act, 9U.S.C. Sections 1-16, as it may be amended.

t e R m s & c o n d i t i o n s


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DOCUMENTS: Documents will be mailedtwenty one (21) days prior to departure and ifyou book before that time, once full paymentis received. Document reissue fee is $25.00per booking plus any supplier fees.

CHECK-IN PROCEDURE: Failure to check-in for your ight at the appropriate time mayresult in denied boarding and a refund maynot be granted. Check-in times vary by car-rier/airport and all participants are requiredto check with the carrier for the most currentinformation.

PACKAGE PRICE: The package prices in-clude only items specically stated in theparticipant(s) itinerary, Certain secondaryfeatures of a package (e.g., cocktail party,free sports, etc.) are based on supplier policyand may be changed, added or deleted afterprinting of literature. Operator has the rightto substitute services or accommodations insimilar categories for items listed in the litera-ture. PLEASE NOTE: Operator reserves theright to re-invoice participant(s) in case of anerror made in computing tour price, or in theevent that a change in tax or hotel rate, or ifa service fee or surcharge is imposed by thehotel or airline. Foreign government departuretaxes, fees and tourist cards may be collectedat the destination by the respective govern-ment authority.

LUGGAGE: Many airlines are now chargingfees for your luggage. These fees are payabledirectly to the airline upon check-in. Pleasecontact your airline for specic details. Theselimitations on liability are subject to change.

PROOF OF CITIZENSHIP AND ENTRY RE-QUIREMENTS: Participant(s) are responsiblefor determining and obtaining proper docu-mentation including any visas or other traveldocumentation that may be required. Failureto carry proper proof of citizenship may leadto denied entry to aircraft and/or foreign coun-try. All participants are required to check withthe appropriate consulate or embassy for therespective destination for entry requirementsthat apply to them and their travel compan-ions. No refunds will be made if incompleteor improper documentation results in deniedboarding or entry. A valid passport may be re-quired and should be valid for a minimum of 6months after your return date.

CANCEL FOR ANY REASON AND TRAVELPROTECTION PLAN: To have a relaxing,worry-free trip, we recommend our CancelFor Any Reason and Travel Protection Plan(Plan), designed exclusively for our partici-pants. To enroll in the Plan, simply pay thePlan cost included on your travel invoice atthe time you make your trip deposit. The Can-cel For Any Reason and Travel Protection Plan(Plan) contains both non-insurance (SectionI) and insurance (Section II) components.Section I Cancel For Any Reason Waiver isan example of a non-insurance component,which reimburses you for any cancellationpenalties incurred if you cancel your trip FORANY REASON prior to your original sched-uled ight departure time. Travel Impressionswill refund your money in full, with the excep-tion of the cost of the plan.Section II of the Plan covers you for trip inter-ruption, medical expenses, baggage/personaleffects and bag delay, administered by Berke-

lyCareSM and is underwritten by StonebridgeCasualty Insurance Company an AEGONCompany, Columbus, Ohio; NAIC # 10952(all states except as otherwise noted) underPolicy/Certicate Form series TAHC5000,TAHC6000 and TAHC7000. In CA, CT, HI, NE,NH, PA, TN and TX Policy/Certicate Formseries TAHC5100 and TAHC5200. In IL, IN,KS, LA, OR, OH, VT, WA and WY Policy Form#s TAHC5100IPS and TAHC5200IPS. Sec-tion II is offered through Travel Impressions,which holds an agent or producer license inall requisite jurisdictions*. Travel Impressionsreceives an administrative fee in connectionwith the administration of the Plan. Travel Im-pressions does not receive any commissionsor other compensation relating to the Plan.This is just a brief summary of benets underthe Cancel For Any Reason and Travel Protec-tion Plan. Other limitations and exclusions ap-ply. For full terms and conditions of coverage,please review the Plan Description pamphlet(available on our website www.travelimpres-sions.com). For additional information relatingto the Plan, please see the Insurance Disclo-sures and Licensing Information section ofour website under the Terms and Conditions(http://www.travimp.com/about/insurance_disclosure.html).

TRAVEL TO CERTAIN DESTINATIONS:While most travel domestic and interna-tional is completed without incident, travelto certain destinations may involve more riskthan travel to other destinations. Operatorurges passengers to review current travel ad-visories, warnings and restrictions issued bythe United States government before book-ing any travel. In addition, passengers areresponsible for determining and obtainingproper documentation for travel to internation-al destinations. For more information, pleasevisit www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac and www.customs.gov.BY OFFERING FOR SALE TRAVEL TO PAR-TICULAR DESTINATIONS, NEITHER OP-ERATOR NOR AMERICAN EXPRESS REP-RESENTS OR WARRANTS THAT TRAVELTO SUCH DESTINATIONS IS SAFE, AD-VISABLE OR WITHOUT RISK, AND IS NOTLIABLE FOR ANY DAMAGES OR LOSSESTHAT MAY RESULT FROM TRAVEL TOSUCH DESTINATIONS.

TRANSMISSION OF PERSONAL DATA: Youacknowledge and agree that by providing Op-erator with any personal information for thepurpose of reserving or purchasing productsor services, you consent to Operator trans-mitting such information to our suppliers (in-cluding, in some cases, transfers over inter-national borders as necessary for processingin accordance with Operators standard busi-ness practices. For more information regard-ing how we treat your personal information,please view our Privacy Policy on our website(www.travelimpressions.com).

FOR CUSTOMERS PURCHASING TRAVELIN THE STATE OF CALIFORNIA: Our Califor-nia State Seller of Travel Registration numberis 2029006-20. Operator is not a participantin the California Travel Consumer RestitutionFund but is a member of the United StatesTour Operators Association (USTOA). Cali-fornia law requires certain sellers of travelto have a trust account or bond. This busi-

ness has an account with the USTOA in theamount of $1,000,000.00 (US). Operator, asan Active Member of USTOA, is required topost $1 Million with USTOA to be used to re-imburse, in accordance with the terms andconditions of the USTOA Travelers AssistanceProgram, the advance payments of Opera-tors customers in the unlikely event of Opera-tors bankruptcy, insolvency or cessation ofbusiness. Further, you should understandthat the $1 Million posted by Operator maybe sufficient to provide only a par tial recoveryof the advance payments received by Opera-tor. Complete details of the USTOA TravelersAssistance Program may be obtained by wr it-ing to USTOA at 275 Madison Avenue, Suite2014, New York, New York 10016, or by e-mailto [email protected] or by visiting theirwebsite at www.USTOA.com.

FOR CUSTOMERS PURCHASING TRAV-EL IN THE STATE OF WASHINGTON: OurWashington State Seller of Travel RegistrationNumber is: UBI#602 425 801. If transportationor other services are canceled by the sellerof travel, all sums paid to the seller of travelfor services not performed in accordance withthe contract between the seller of travel andthe purchaser will be refunded within thirtydays of receiving the funds from the vendorwith whom the services were arranged, orif the funds were not sent to the vendor, thefunds shall be returned within fourteen daysafter cancellation by the seller of travel to thepurchaser unless the purchaser requests theseller of travel to apply the money to anothertravel product and/or date.

FOR CUSTOMERS PURCHASING TRAVELIN THE STATE OF NEVADA: Our NevadaState Seller of Travel Registration Number is:#2004-0029.RECOVERY FUND FOR CONSUMERSDAMAGED BY SELLERS OF TRAVEL: Youmay be eligible for payment from the Recov-ery Fund if you have paid money to a seller oftravel registered in Nevada for the purchaseof travel services or a vacation certicateand you have suffered certain nancial dam-ages as a result of the transaction. To obtaininformation relating to your rights under theRecovery Fund and the ling of a claim forrecovery from the Recovery Fund, you maycontact the Consumer Affairs Division of theDepartment of Business and Industry at thefollowing locations:SOUTHERN NEVADA: 1850 East Sahara Av-enue, Suite 101, Las Vegas, Nevada 89104,Phone: 702.486.7355, Fax: 702.486.7371, e-mail: [email protected] NEVADA: 4600 Kietzke Lane,Building B, Suite 113, Reno, Nevada 89502,Phone: 775.688.1800, Fax: 775.688.1803, e-mail: [email protected]

FOR CUSTOMERS PURCHASING TRAVELIN THE STATE OF IOWA: Our Iowa Seller ofTravel Registration Number is: #758.

2010 BRO_ND_11.10.10


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HOTELS AND RESORTS BROCHURE

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