Hotel Sustainable Practices of Hacienda Venecia, Colombia
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Transcript of Hotel Sustainable Practices of Hacienda Venecia, Colombia
HACIENDA VENECIAMA N I Z A L ES , L O S CA F ET ERO S , CO L O MB I A
www.haciendavenecia.com - [email protected] - (57)+320 636 5719
RESPONSIBLE PRACTICESBY CATEGORY
Construction
Social Responsibility
Local Development
Travelers’ awareness
Local Heritage & Biodiversity
Energy
Water
Waste
Agriculture & Catering
Learn about Hotels Sustainable Practices on Hopineo.org
ENERGY MANAGEMENT
Current Responsible Practices :
L o w c o n s u m p t i o n l i g h t b u l b s , n o a i r - c o n d i t i o n i n g .
S h e e t s o f t h e b e d s a r e c h a n g e d o n c e g u e s t s a r e l e a v i n g .
Further Ideas :
• M o n i t o r e n e r g y c o n s u m p t i o n : t o v a l u a t e t h e r e s u l t s o f y o u r a c t i o n s .
• H e a t w a t e r u s i n g s o l a r p o w e r : h o p i n e o . o r g / e n / a c t i v e - s o l a r - w a t e r - h e a t e r
• H e a t w a t e r u s i n g c o m p o s t : h o p i n e o . o r g / e n / c o m p o s t - w a t e r - h e a t e r
• R e p l a c e l o w c o n s u m p t i o n b u l b s b y L E D s : h o p i n e o . o r g / e n / l e d - l i g h t s
• M i n i m i z e u s e o f l a u n d r y d r y e r : b i o - c l i m a t i c r o o m t o d r y c l o t h e s n a t u r a l l y ( t o m a k e i t s o f t e r : 1 0
m i n i n t h e l a u n d r y d r y e r w i t h o u t t e m p e r a t u r e w h e n i t ’ s d r y ) : h o p i n e o . o r g / e n / s o l a r - d r y e r
ENERGY MANAGEMENT
WATER MANAGEMENT
Current Responsible Practices :
W a t e r c o m e s f r o m a n a t u r a l s p r i n g .
G r a y a n d b l a c k w a t e r : f i l t e r e d i n s e p t i c t a n k s .
Further Ideas :
• M o n i t o r w a t e r c o n s u m p t i o n : t o q u i c k l y n o t i c e a n d r e p a i r a n y s o r t o f l e a k s .
• F i l t e r a n d r e u s e g r e y w a t e r ( B i o g a r d e n ) : h o p i n e o . o r g / e n / b i o g a r d e n
WATER MANAGEMENT
WASTE MANAGEMENT
Current Responsible Practices :
O f f e r f r e e p o t a b l e w a t e r t o g u e s t s t o a v o i d p l a s t i c b o t t l e s .
O r g a n i c w a s t e f r o m t h e k i t c h e n a n d t h e g a r d e n a r e c o m p o s t e d .
R e c y c l a b l e w a s t e a r e s o r t e d o u t a n d c o l l e c t e d b y t h e m u n i c i p a l w a s t e c o l l e c t o r .
E c o - f r i e n d l y c l e a n i n g p r o d u c t s , s o a p d i s p e n s e r s .
Further Ideas :
• F o l l o w t h e t h r e e “ R ’ s ” p r o g r a m : R e d u c i n g , R e u s i n g a n d R e c y c l i n g .
• M a k e a q u a l i t y c o m p o s t : f o r e x a m p l e v e r m i c o m p o s t i n g h o p i n e o . o r g / e n / v e r m i c o m p o s t i n g
• M a k e y o u r o w n n a t u r a l s o a p : h o p i n e o . o r g / e n / m a k e - y o u r - o w n - n a t u r a l - s o a p
• I n s t a l l a d o m e s t i c b i o d i g e s t o r : h o p i n e o . o r g / e n / b i o d i g e s t e r
• M i n i m i z e t r a s h e s : r e f i l l a b l e w a t e r b o t t l e s t o g u e s t s , r e f i l l a b l e b a t h r o o m a m e n i t i e s , d e p o s i t
g l a s s b o t t l e s ( v s m e t a l c a n s ) .
• R e u s e s o a p ’ s a m e n i t i e s r e s t s : h o p i n e o . o r g / e n / t a b l e t s - s o a p s - r e c y c l i n g
WASTE MANAGEMENT
AGRICULTURE & CATERING
Current Responsible Practices :
H o m e m a d e a n d f r e s h c u i s i n e c o o k e d f r o m l o c a l p r o d u c e r s a n d f r u i t s f r o m t h e g a r d e n .
T h e C o f f e e p l a n t a t i o n H a c i e n d a Ve n e c i a t r i e s a s m u c h a s p o s s i b l e t o u s e r e s p o n s i b l y
c h e m i c a l s , f i l t e r g r a y w a t e r s , c o m p o s t a n d r e c y c l e s o r g a n i c w a s t e .
Further Ideas :
• G r o w n y o u r o w n o r g a n i c g a r d e n : t o c o o k w i t h f r e s h , s e a s o n a l a n d l o c a l i n g r e d i e n t s .
• Ta g t h e n a m e s o f p l a n t s : t o m a k e a n e d u c a t i o n a l g a r d e n f o r g u e s t s t o l e a r n f r o m .
• M a k e y o u r h o m e m a d e b r e a d o r j a m : h o p i n e o . o r g / e n / h o m e m a d e - j a m & h o m e m a d e - b r e a d
• P r e f e r b a b y p l a n t s t h a n c u t f l o w e r s f o r d e c o r a t i o n : h o p i n e o . o r g / e n / p l a n t s - v s - f l o w e r s
• M a n y m a n u a l s a n d g u i d e s a b o u t p e r m a c u l t u r e : o n h t t p : / / c a m i n o s o s t e n i b l e . o r g
AGRICULTURE & CATERING
CONSTRUCTION
Current Responsible Practices :
K e e p s t h e t r a d i t i o n a l a r c h i t e c t u r a l s p i r i t o f t h e r e g i o n .
Wo r k s e x c l u s i v e l y w i t h l o c a l l a b o r a n d t e c h n i q u e s .
Tr y t o u s e l o c a l a n d r e n e w a b l e m a t e r i a l w h e n p o s s i b l e : l i k e b a m b o o a n d r e s p o n s i b l e
c o n s t r u c t i o n w o o d f r o m p l a n t a t i o n s o r f a l l e n t r e e s .
Further Ideas :
• U s e p a s s i v e s o l a r b u i l d i n g d e s i g n p r i n c i p l e s : « S u n , W i n d , a n d L i g h t : A r c h i t e c t u r a l D e s i g n
S t r a t e g i e s » M a r k D e K a y & G . Z . B r o w n
• G e t a m a x i m u m o f n a t u r a l l i g h t : f o r e x a m p l e h o p i n e o . o r g / e n / s o l a r - l i g h t i n g - b o t t l e
• U s e r e s p o n s i b l e m a t e r i a l , l i k e c e r t i f i e d w o o d p l a n t a t i o n o r b a m b o o f o r e x a m p l e .
• B u i l d w a l l s w i t h r a m m e d e a r t h : h o p i n e o . o r g / e n / r a m m e d - e a r t h - c o n s t r u c t i o n
• P a i n t w o o d w i t h a e c o - f r i e n d l y p a i n t i n g : h o p i n e o . o r g / e n / o c h e r s - p a i n t
• M a n y m a n u a l s a n d g u i d e s f o r b i o - c o n s t r u c t i o n : o n c a m i n o s o s t e n i b l e . o r g
CONSTRUCTION
LOCAL DEVELOPMENT
Current Responsible Practices :
1 4 e m p loyees c ont rac t e d a l l ye ar l ong and f rom t he ne ig hb orhood ( 1 2 f u l l t im e ) .
Work s in c o l l ab orat ion w it h l oc a l p e op l e f or e x t ra t ou r is m s e rv ic es: t rans p ort at ion, g u ides , g arde ning , c arp e nters …
M e m b er of t he nat ional as s oc iat ions “ Col om b ian Hos t e ls ” and “ Cot e lc o ”.
R e c e iv es re g u lar l y s t u de nts f or int e rns h ips and ap p re nt ices h ips (P rog ram “ S e mil lero de B i l ing uis mo ” at Ca l das U niv e rs ity)
Further Ideas :
• S e l l l o c a l a r t - c r a f t s t o y o u r g u e s t s , d o n ’ t t a k e a n y % , b u y s o m e f o r y o u r h o t e l d e c o r a t i o n .
• B e a n a c t i v e m e m b e r o f a l o c a l d e v e l o p m e n t i n i t i a t i v e t o s u p p o r t c o l l e c t i v e e f f o r t s t o b e t t e r
p r o m o t e t h e d e s t i n a t i o n t o w a r d s i n t e r n a t i o n a l m a r k e t s .
• O f f e r t o y o u r s t a f f t o o r g a n i z e t h e i r o w n p e r s o n a l i z e d “ t o u r s ” t o g u e s t s : “ g a r d e n ’ s p l a n t s ” ,
“ c o o k i n g c l a s s ” , “ w i l d l i f e n i g h t w a l k ” a s e x t r a r e v e n u e d u r i n g t h e i r a f t e r - w o r k h o u r s .
LOCAL DEVELOPMENT
Current Responsible Practices :
F u l l y r e s p e c t n a t i o n a l l a w s i n t e r m o f s o c i a l s e c u r i t y , i n s u r a n c e s a n d w o r k i n g c o n d i t i o n s .
A l l e x t r a h o u r s o f e m p l o y e e s a r e c o m p e n s a t e d .
Ta k e a p a r t i c u l a r c a r e o f p r e g n a n t w o m e n e m p l o y e e s .
O f f e r f r e e c o f f e e t o u r s t o l o c a l s c h o o l s a n d f o u n d a t i o n s .
We l c o m e s l o c a l c o m m u n i t y e v e n t s a t t h e h o t e l ( l i k e c h r i s t m a s “ n o v e n a ” )
SOCIAL RESPONSIBILITY
Further Ideas :
• P r o v i d e r o o m a n d b o a r d t o a n E n g l i s h t e a c h e r t o p r o v i d e E n g l i s h c l a s s e s t o y o u r s t a f f a n d l o c a l
c o m m u n i t y .
• S u p p o r t a l o c a l s o c i a l i n i t i a t i v e b y d o n a t i n g t h e i n c o m e s o f a c o c k t a i l o r b a b y p l a n t s / s e e d s .
• L e t a l o c a l s c h o o l o r g a n i z i n g s w i m m i n g t e a c h i n g l e s s o n s a t y o u r h o t e l s w i m m i n g p o o l .
• S p o n s o r a l o c a l s c h o o l : h o p i n e o . o r g / e n / s p o n s o r i n g - s c h o o l
• O r g a n i z e a b a r t e r d a y w i t h t h e c o m m u n i t y : h o p i n e o . o r g / e n / b a t e r - d a y - w i t h - t h e - c o m m u n i t y
• O f f e r a t l e a s t o n e d i s a b l e d - a c c e s s i b l e r o o m .
SOCIAL RESPONSIBILITY
Current Responsible Practices :
P a r t o f t h e p r o p e r t y i s a n a t u r a l r e s e r v e .
I n v e n t o r y o f b i r d s p e c i e s i n o r d e r t o o f f e r b i r d w a t c h i n g t o u r s .
P r o m o t i o n o f a n i m a l s c o n s e r v a t i o n t o w a r d s l o c a l c o m m u n i t y .
LOCAL HERITAGE & BIODIVERSITY
Further Ideas :
• S u p p o r t a l o c a l p r o g r a m f o r b i o d i v e r s i t y : h o p i n e o . o r g / e n / s u p p o r t - l o c a l - b i o d i v e r s i t y - i n i t i a t i v e
• I n v e s t i n a n a t u r a l r e s e r v e a n d r e f o r e s t a t i o n : p r o t e c t a n i m a l s h a b i t a t s a n d w i l d v e g e t a t i o n .
• C r e a t e a b u t t e r f l y s a n c t u a r y : h o p i n e o . o r g / e n / b u t t e r f l i e s - s a n c t u a r y
• I n v i t e y o u r g u e s t s t o b e c o m e “ E c o - H e r o e s ” : o f f e r r e c y c l e d b a g s t o t r e k k e r s s o t h e y c a n c o l l e c t
w a s t e f o u n d i n t h e n a t u r e h o p i n e o . o r g / e n / g r e e n - t r e k - e c o l o g i c a l - h i k i n g
• P r o m o t e g r e e n m o b i l i t y : l i k e h i k i n g t r a c k s , h o r s e b a c k r i d i n g , b i k e , k a y a k s …
LOCAL HERITAGE & BIODIVERSITY
TRAVELERS’ AWARENESS
Current Responsible Practices :
S h a r e l o c a l k n o w - h o w a n d r e s p o n s i b l e p r a c t i c e s o f t h e c o f f e e p l a n t a t i o n d u r i n g c o f f e e t o u r s
( a v a i l a b l e i n s p a n i s h a n d e n g l i s h ) .
Further Ideas :
• E n g a g e y o u r s t a f f : r a i s e t h e i r a w a r e n e s s o n e n v i r o n m e n t a l / s o c i a l / e c o n o m i c a l s t a k e s , o f f e r
t h e m t o s h a r e i d e a s o f g o o d p r a c t i c e s a n d t o b e r e s p o n s i b l e o f i m p l e m e n t i n g s u c c e s s f u l l y
t h e i r o w n i n i t i a t i v e s .
• C o m m u n i c a t e a b o u t y o u r r e s p o n s i b l e p r a c t i c e s : o n y o u r w e b s i t e a n d a t t h e h o t e l : i n v i t e g u e s t s
t o a s k q u e s t i o n s a n d t a k e p a r t a s w e l l . R e a d : w w w . r e s p o n s i b l e t o u r i s m c o m m u n i c a t i o n . c o m
• P u b l i s h b l o g a r t i c l e s : g e t i n s p i r e d b y t h e e x c e l l e n t b l o g o f K a ’ A n a R e s o r t .
• U s e H u m o r : t o b e t t e r p a s s o n t h e m e s s a g e , e n g a g e p e o p l e a n d m a k e t h e m w i l l i n g t o t a k e
p i c t u r e s o f i t a n d s h a r e i t ( o n s o c i a l m e d i a ? ) . R e a d t h i s a r t i c l e c l i c k h e r e .
TRAVELERS’ AWARENESS
Contact :
Florie Thielin
www.hopineo.org
www.thehospitalitytour.com
www.facebook.com/thehospitalitytour
This document was elaborated in a serie of works and studiesallowing tourism professional to make their activity more sustainable.
What is missing? Which improvments could be done?Please, feel to free to share with us your feedback to continue
building together a better future for Hopineo, its partners, and more globallyfor a more responsible tourism.
« The recognition of tourism as an economic powerhouse and contributor to all three pillars of sustainable
development – economic, environmental and social – underlined the enduring relevance of UNWTO’s mission to
promote responsible, sustainable and universally accessible tourism. »
World Tourism Organization, 2013