HOTEL RESILIENT · PHILIPPINES Adaptation of Standards for Local Implementation Hotel Resilient...
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“Commit to Resilience Today” HOTEL RESILIENT
Transcript of HOTEL RESILIENT · PHILIPPINES Adaptation of Standards for Local Implementation Hotel Resilient...
“Commit to Resilience Today”
HOTEL RESILIENT
“WHAT CAN GO
WRONG, WILL
GO WRONG”
Murphy’s Law
“More than 40%
of hotels do not
reopen after
large disasters”
FEMA 2010
714,000 hotels with 20+ rooms worldwide
10% of all hotels are in high risk destinations
€1.2 Billion annual losses
Philippines Top 5% with highest risk
ANYTHING THAT
CAN GO RIGHT,
WILL GO RIGHT”
Yphrum’s Law
Karibe Hotel
HAITI
HOTEL INDUSTRY LABELS AND CERTIFICATIONS
``
“develop standards and tools for hotels
and resorts that can be used to
demonstrate disaster and climate
resilience to customers and clients,
whilst creating market value.”
WHY
?
Thailand
PhilippinesMaldives
IndonesiaBirth of the Hotel
Resilient Initiative by
the Global Initiativev
for Disaster Risk
Management (GIDRM)
“promotion of
consistency and best
practices through
internationally
recognized standards”
2013
2015
Bantayan
Bohol
Cebu
Development of Standards
2016
What is
?
Standards
Training Software
HOTEL RESILIENT STANDARDS
LOCALLY
IMPLEMENTABLE
AND GLOBALLY
APPLICABLE
MULTI-HAZARD,
CLIMATE IMPACT
& RISK-BASED
IMPLEMENTABLE & APPLICABLE FOR GLOBAL USE
Use existing international standards
Standard frame applicable for global use; but
considers regional issues for local
adaptation of standards
Participatory process of development:
developed by experts using an independent,
consensus-based, and transparent process that
include local stakeholder input.
BUILT ON EXISTING GLOBAL INITIATIVES
LEED
HACCP (Hazard Analysis and Critical Control
Points) Certification
Ready, Set, Go! (Earthcheck)
TsunamiReady
Perry Johnson Hurricane Preparedness
Many Others …
BUILT ON EXISTING INTERNATIONAL
STANDARDS
ISO31000 Risk Management
ISO22310 Business Continuity Management
ISO 22320 Emergency Management
NIPP (US-National Infrastructure Protection
Plan)
FEMA 454 (Earthquakes)
FEMA 543 (Flooding and High Winds)
Many Others …
MULTI-HAZARD AND RISK-BASED
Performance
Class
Preparedness Response Recovery
A (70 – 100) Fully Prepared Fully Ready 4hrs
B (50 – 70) Partial Partial 3 days
C (30 – 50) Engagement Engagement 30 days
D (0 – 30) Little to none Little to none > 30 days
Earthquake Flood Wind Tsunami
Hotel Risk Score 31 20 24 87
Hotel Losses in 30 yrs $ 68,0000
(1/16)
$350,000
(1/6)
$690,000
(1/7)
$830,000
(1/1500)
WHICH HAZARDS ARE CONSIDERED?
Earthquake
Flooding
Tsunami
Tropical Cyclone/ Tornado
Ground Failure
Fire
Volcano
Technological
Climate Change
CLIMATE RESILIENCE
Climate and
Disaster
Resilience
Framework
Identify
vulnerabilities,
risks and
impact
Formulate
mitigation &
adaptation
options
Implement
measures
Review
strategies
Monitor and
evaluate
performance
Cost &
benefit
analysis
Assess &
prioritise
options
Climate Change projections that are
locally appropriate to give fresh insight into
the vulnerability of hotels.
Climate variability is accounted for in the
multi-hazard assessment of risk and impact.
Climate and Disaster Resilience
Framework for standards to prioritize and
monitor performance of adaptation and
mitigation options in hotels.
HOTEL RESILIENT STANDARDS
3 COMPONENTS
9 MODULES
Only global standard
on multi-hazard
disaster risk
management and
climate change
adaptation for hotels
break-down best-
practices into simple
to understand
guidelines related to
a hotel’s buildings,
systems and
management
HOTEL RESILIENT SOFTWARE
Analytics Web App model-based risk calculations for hotels
Audit Dashboard Step-by-step guidance for implementing standards
HOTEL RESILIENT SOFTWARE
Analytics Web
App
RISK RATING
Earthquake Flood Storm
Resilience Score 77
Your multi-hazard risk score (based on
average building)
53 39 36
1629 38
5 32 N/A
33
33
Hotel Information
HOTEL RESILIENT SOFTWARE
Hotel Resilient
Audit Web
Application
Compliance and Reporting
Assign and Manage Tasks
Track Performance over time
ResilientStandards
Infrastructure &
Supplies
Evacuation &
Rescue
Warning
Systems
Crisis
Communication
Preparedness
& Management
Business
Continuity
Hazards
& Site
Building
Structure
Building
Components
IN-DEPTH E-LEARNING COURSES
Module 1
Disaster Risk Reduction
for Hotels
Module 2
Crisis Communication
for Hotels
Module 3
Preparedness &
Response for Hotels
Module 4
Business Continuity for
Hotels
Vulnerability,
Hazard, Risk,
Capacity
Risk Reduction
and Risk
Management
Risk Analysis
Understanding
Early Warnings
Internal &
External
CommunicationPublic Relations
Search & Rescue,
Evacuation and
Shelter
Protocols &
Checklists
Business Impact
Assessment
Business
Recovery
Finance &
Resource
Management
Response
Equipment
„PLAN AHEAD, STAY AHEAD“
TRAINING WORKSHOPS
HOTEL RESILIENT DEVELOPMENT STAGES
2013/2014: Scoping Study in Philippines,
Thailand, Indonesia, Myanmar & Maldives
2013: GAR and Beginning of the
Hotel Resilient Initative
2015/2016: Stakeholder-driven drafting of Standards, pilot
analysis and validation in Bohol, Cebu & Bantayan
2017/2018: Validation & Aligment with National Certifications
Training and Tool Development
2019/2020: Upscaling and Promoting
(Philippines, Maldives and Sri Lanka)
Philippines MaldivesSri Lanka
HOTEL RESILIENT PROMOTIONAL PROGRAM ROLLOUT
What’s next?
January – May 2020
HOTEL RESILIENT PROMOTIONAL PILOT PROGRAM
PHILIPPINES
Adaptation of Standards for Local Implementation
Hotel Resilient Onsite Training Course for Hotels and
Resorts
Trial Membership Offer to Hotels
Access to Full Audit and Risk Rating Software Application
Access to All E-learning Modules
Access to All Resources
PARTNERS
In close cooperation with governmental agencies for tourism, and disaster risk and emergency management, insurer, tour operator, tourism and hotel associations, and hotels and resorts.
With technical expertise of:
With support of:
