Hotel CIO Summit 2014 - The Disruptors
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Transcript of Hotel CIO Summit 2014 - The Disruptors
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The Disruptors
John Burns Robert Cole
Image Credit: Bryan Burke (flickr | cc)
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Four Stages of Disruption• Disruption of Incumbents
• Rapid Linear Evolution
• Appealing Convergence
• Complete Re-imagination
- or –
• Hotel Industry Version
– Ignore | Ignore | Worry | React
Image Credit: Justin Brown (flickr | cc) The Disruptors John Burns & Robert Cole| 2
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Mobile
Image Credit: Keoni Cabral (flickr | cc) The Disruptors John Burns & Robert Cole| 3
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Private Equity Investment
Image Credit: zack Mccarthy (flickr | cc) The Disruptors John Burns & Robert Cole| 4
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Cloud Development
Image Credit: George Thomas (flickr | cc) The Disruptors John Burns & Robert Cole| 5
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Total Reservation Costs
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Big Data
Image Credit: infocux Technologies (flickr | cc)
The Disruptors John Burns & Robert Cole| 7
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Revenue Management
Image Credit: Lucy (flickr | cc) The Disruptors John Burns & Robert Cole| 8
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Guest Engagement
Image Credit: ILO in Asia and the Pacific (flickr | cc) The Disruptors John Burns & Robert Cole| 9
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The Sharing Economy
Image Credit: Alan Levine (flickr | cc) The Disruptors John Burns & Robert Cole| 10
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Other Disruptors?
Image Credit: p.Gordon (flickr | cc) The Disruptors John Burns & Robert Cole| 11