Hotel Case Study-grp 1
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DESIGN-VIII
HOTEL CASE STUDY
Group 1
Fauzia Gadhia
Kanak Mishra
Kaushal Thanki
Mayank Chavda
Pragadh Gokani
Shweta Phanse
Swati Makwana
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Project 2: Welcom Hotel, Baroda
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Name of HotelLocation details
FounderArchitect
Type of HotelCount
: Welcom Hotel: RC Dutt, Alkapuri, Vadodara, Gujarat, India
8kms from the Airport0.5kms from City Centre
: ITC Group: Kothari & Associates
: 5-star hotel:134 Rooms & Suites2 restaurantsOne 24 hour coffee-shop
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Entrance, Reception & MainWaiting Lounge
: 2 - Main Entry & Exit one locked: 1 - Staff & Supplies Entry: 1 Side Entry(Parking Side - locked)
: One Main & One Staff: Visible from entrance.
No. of Site Entries/Exits
No. of Building Entries/ExitsReceptionFunctions at Reception Reception
RegistrationReservation AreaCashierBellmanBilling RoomTelephone OperatorWork AreaServer Room
Lounge
Car Drop Off
Lobby
Entrance
Reception
Toilets
Link To
Guest
Rooms
1. Reception & Cashier2. Telex3. Reservation4. Front Office Manager5. Lift Luggage6. Bell Captain7. Luggage Lift
1
2
3 4 5
67
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HouseKeeping
RoomFloor
pantry
Guest Corridor
Refrigerated
store
Main
Kitchen
GeneralStore
Restura
Restura
Change
room
Linen &
Uniform
S.
Changeroom
Doc
1
2 3
4
5 6 7
Shopping
8
11
10 9
1. Wine & Liquor Room
2. Trash Room
3. Refrigerated Garbage
4. Unloading
5. Security
6. Personnel Office
7. Executive s Change Room
8. Valet Store
9. Maids Room
10. Mechanical Hoist
11. Time officeGround Floor
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First Floor
Lounge
Car Drop Off
Lobby
Entrance
Reception
Landscaped
area
Pre Function
Banquet Hall
Banq.
store
Pantry Personnel
Office
Committee
Room
House
Keeping
RoomFloor
pantry
Toilets
Service corridor Guest Corridor
Link To Guest Rooms
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G U E S T R O O M
G U E S T R O O M
DOUBLE HEIGHT
BANQUATE HALL
BELOW
A.H.U.
PANTRY
MAIDS
ROOM
PRE-FUNCTION
BELOW TERRACE
COMMITTEE
ROOM
COMMITTEE
ROOM
LOBBY
BELOW
MUSIC
RM
RECORDS
ADMINISTRATIUE OFFICES
ACCOUNTS
OFFICE
P. SEC.
GEN.
MANAGER
WAITING
SALES
MGR.
BANQUATE
MGR.
TOILETSECRETARIAL
HOUSE
KEEPING
ROOM
FLOOR
PANTRY
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MECHANICALHOIST
CHIEF
ENGG.MAINTENANCE
TELEPHONE
EXCH.
MECHANICAL &
ELECTRICAL PLANT
ROOM
LAUNDRY
MENS CHANGING
&
HEALTH CLUB
LADIES CHANGING
&
HEALTH CLUB BEAUTYPARLOR
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TERRACE
LIFT
MACHINE
ROOM
TERRACE
TERRACETERRACE
LANDSCAPE
COURT
LANDSCAPE
COURT
LANDSCAPE
COURT CANOPY
CAR PARKING CAR PARKING
CORRIDOR
SHOPS LINK CORRIDOR
STAFF ENTRY
RAMP
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42%
43%
8%4% 3%
SERVICES
ROOMS
PUBLIC AREA
ADMINISTRATION
FOOD & BEVRGES
Areas Pie Chart forWelcomHotel:
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roads
greens
water
parking
guest circulation
guest rooms
dining
management circulation
service entry
services
Circulation
l l
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roads
greens
water
parking
guest circulation
guest rooms
dining
management circulation
service entry
services
Circulation
i l i A
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roads
greens
water
parking
guest circulation
guest rooms
dining
management circulation
service entry
services
Areas
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Business Facilities
Business Facilities
Conference Rooms
Facilities
Capacity
: The Welcom Hotel, Vadodara also provides good business facilities to thecorporate guests.
: 3 conference rooms
: Audio-Visual Equipment, Email and Internet Facilities.
2 conference halls - 70 people each.The main conference hall of the hotel has a separate entrance and is attached tothe private lawn which can accommodate around 300 people.
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Recreational Facilities
Recreational Facilities Shopping arcadeWine shopHome Theatre
A jogging stretchHealth ClubSwimming poolIndoor Games RoomTable Tennis
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Dining
2 Restaurants72 guests24-hour Coffee Shop
The Cambay Pavillion is the 24-hour restaurant serving Continental and Chinesespecialties. Snacks and light meals are also served here.Peshawari is the unique Mughlai fare in a rustic setting.
RestaurantsCapacityCoffee Shop
Cambay Pavilion
Staff per Guest Ratio 1 staff for 4 to 6 guests in normal days1 staff for 10 to 15 guests duringbanquet
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Services
-- Food & Storage-- Receiving & Trash-- Employee Areas
-- Laundry & Housekeeping-- Engineering & MechanicalAreas-- Miscellaneous
SERVICE
FLOOR PLAN
(BASEMENT)
MECHANICAL &
ELECTRICAL
PLANT ROOM
LAUNDRY
MAINTENANCE
CHIEF
ENGG
MENS CHANGING
LADIESS
CHANGING
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Attached Bathroom with hot and cold water
Color TV with satellite connectionDirect-dial telephones24 hours Room serviceChannel MusicAir conditioned rooms
Guest Rooms
All the 134 rooms of the Hotel are beautifully decorated, well lit and spacious.The hotel offers suites and Club accommodation.The rooms offer modern facilities to the guests that they need
Facilities
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Entrances, Security andsurveillance
: Main Entry & Exit: Staff & Supplies Entry: One Main & One Staff
: One Main Office at the Administrative Entry Point: The detail of security is headed by a head security in-charge who reports to thepersonal manager, the security head.
Surveillance is entrusted to a system of CCTV cameras, which are mounted onrotating hard points located within set locations inside the property. Thesecameras track human movement in real time and the footage is recorded in loopsof fixed duration. CCTV constantly monitored at the security cabin as well as the
HR Managers cabin.
No. of Site Entries/Exits
No. of Building Entries/Exits
Security Cabin
Security & Surveillance
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: Production is one of the most important services in the proper functioning of ahotel. It comprises of the cooking zone & washing zone.
: Preparation (veg & meat)CuttingCooking different cuisines areasBakery
: Dish washing: Pot washing
Food & Production Storage
Production
Cooking Zone
Washing Zone
Food& storage
production
Specialtyrestaurant
24 hr cafe BanquetsRoomservice
storage
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Food & Production Storage
Storage : Dry Store: Wet Store: Cold Store(veg & non-veg)
Food& storage
storage
Dry storage Wet storage Cold storage
production
Wet Garbage Drainage
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Employee Areas Employeeareas
Front office
Front deskFront office
managerServerroom
Registration& accounts
OperatorCopying
& storage
Back officeStaff
amenities
Employeeareas
Front office Back office
GeneralManager
MainAccounting
Staffamenities
Employeeareas
Front office Back officeStaff
amenities
SecurityUniform
issue
Laundry
Lockerroom
Restroom
Staffdining
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Staff Amenities
Staff Cafeteria
Amenities
Locker Room Facilities
This is the dining area located at the back of the hotel. This area has its own smallindependent kitchen and follows a buffet system. All the junior hotel staff dinehere during meal times. This area can also be used by the kitchen staff sometimes
to conduct meetings.It also has amenities such as a television and music system to essentially create aspace where the staff can unwind during meal times.
Separate male and female locker rooms are provided for the hotel staff which areclose to the rest room areas.
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Laundry &House-keeping
Laundry
Machine roomBoilerRoom
House-keeping
LinenStorage
UniformIssue
RoomService
Laundry & Housekeeping
Machine Room
Receiving Area
Washing Machine
Dryer
This is located in a separate area behind the laundry where all the operatingmachinery, busbar chamber etc.
This is the location where dirty linen from the rooms, restaurants, etc, is received,sorted and tagged for processing in the laundry.
Front loading type washing machine is used for washing as specified by themanagement. Capacity is 50 kg.
This equipment is steam operated & is used for drying the linen after it has beenwashed and processed through the hydro extractor.
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Laundry & Housekeeping
Hydro extractor
Flat bed Iron
Flat iron
Equipment check list
This equipment is used to extract water from washed linen for processing in thedryer.
This equipment is used to iron large pieces of linen such as bed sheets.
This is used to iron guest & staff clothes.
Laundry &House-keeping
Laundry
Machine roomBoilerRoom
House-keeping
LinenStorage
UniformIssue
RoomService
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Engineering& Mechanical
areas
ChiefEngineer
Main Controlroom
HVAC Electrical Water
Storage& repair
Engineering & MechanicalAreas
HVAC The HVAC system takes care of the heating & cooling of all the rooms; ventilationof kitchen & toilets; air conditioning of rooms, banquet hall, restaurants and otherpublic areas. For a capacity of about 130 rooms, a 200TR capacity unit is required.The AC plant is of Vapour Absorption Type.
The main components are:3 Condensers3 Chilling plants4 Cooling towers6 PumpsSub-AC panelDucting
Engineering
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Engineering & MechanicalAreas
ELECTRICAL
transformer
Vacuum circuitbreaker
Bus barchamber
Main panel
Control panel
Sub panel
DistributionBoards
g g& Mechanical
areas
ChiefEngineer
Main Control
room
HVAC Electrical Water
WaterSupply
FireHot water& steam
Storage
& repair
Engineering
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Engineering & MechanicalAreas
Water Supply & Sanitation
The main components of thewater supply system are:
Engineering& Mechanical
areas
ChiefEngineer
Main Controlroom
HVAC Electrical Water
WaterSupply
FireHot water& steam
Storage& repair
Filtration plant
Softening plantHydro-pneumatic tankBoiler plantMixing tankSwimming pool
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Swimming Pool
The Pool
Essential Components
N
The swimming pool at the Welcom Hotel is very centrally located in the maincourtyard of the building.It is upto 3m deep in the main pool & also has a small baby pool.
Filteration PlantBalancing TankFloor Mounted InletPump RoomIt is also accompanied with changing rooms,health club and a lounge.
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Gas Supply
Gas SupplyGas Bank
Fire Safety
Dedicated gas pipelines
This is a secured room where LPG cylinders are stored of industrial grade (14.2kg). The room has facility to weigh the cylinder before taking the delivery. It is a
no-smoking zone.
A very important aspect of designing a hotel. The designated grade of fireextinguishers need to be located in the vicinity of the kitchen for safe fire fighting.The service lines inside the kitchen need to be cloaked inside a false ceiling toprotect them from the hazards of cooking. Sprinklers need to be effectivelylocated in all areas of the hotel.
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Service entryUnloading dock Issuing entry Inventory room
Receiving& trash
Receiving
Loading
dock
Rec. & Pur.
officeInventory
Trash
Dry waste Wet wasteRecyclable
waste
Receiving & Trash
Waste Management
Segregation Principle
Receiving
Effective waste management is essential to minimize the impact on environment.Waste management works on the principle of reduce, re-use and recycle. Furtherthe waste generated has to be actively segregated before it is released for disposal.
Green Bin: bio degradable waste
Yellow Bin: recycleable and re-usable waste
Red Bin: non biodegradeable/ non recycleable/ non reusable waste.
This department is responsible for the intake of raw material. The receiving area isintegrated with the unloading dock, where the incoming supplies are unloadedunder the supervision of the receiving manager.The receiving dept is alsointegrated with the inventory for efficient circulation.
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PARKING
Car parking
Staff parking-35 no.s
WASTE WATER RECYCLING
Improved Septic Tanks
Waste water - recycled is usedfor gardening and flushing.
2-Wheeler parking Rear staff parking
Front porch & valet parking
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24%
47%
19%
7% 3%
SERVICES
ROOMS
PUBLIC AREA
ADMINISTRATION
FOOD & BEVRGES
Area Pie Chart forMadhuban Resort: