@dez_blanchfield

Monitoring & Maintaining B.I. Platform Health

@dez_blanchfield

modern B.I. platforms have

many complex moving parts

@dez_blanchfield

Modern Business Intelligence platforms are made up of many complex moving parts, it’s not just about keeping the lights on.

Availability & Quality of data sources

Databases & Data Warehousing

System Admin & Management

Platform Security & Governance

User & System Access Controls

User Interfaces & Presentation

Analytics Platforms & Tools

Reporting, Monitoring & Dashboards

B.I. platforms are living breathing things

@dez_blanchfield

the challenge of managing

B.I. platforms at any scale

@dez_blanchfield

Business Intelligence is often the lifeblood of an organization, any B.I. platform performance hits will impact the bottom line.

Loss of a B.I. platform = flying blind

Poor performance impacts adoption

Access issues impact everything

Decision making company wide

Accurate & Timely reporting

Capacity to run the business

Staff performance & moral

Compliance & Governance

B.I. platforms require top performance

@dez_blanchfield

a single performance issue can

impact the entire ecosystem

@dez_blanchfield

As with so many things, the Rumsfeld Conundrum applies, know knows, known unknowns, and unknown unknowns..

Core Business System Performance Sales, Marketing, Finance HR, Operations, Logistics Planning, Forecasting, Reporting

Back end systems & platforms Response times & load averages Workloads / Batches / Backups Maintenance / Updates / Patching Misc. manual system admin Manual Data Imports or Exports

Domains which impact B.I. performance

@dez_blanchfield

complex systems require smart

tools to manage performance.