Hospitality Industry Stop Discounting Reward Coupon Program
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Transcript of Hospitality Industry Stop Discounting Reward Coupon Program
Americas
Best
Coupons LLCCoupons for the
Hospitality Industry
Offered under an Exclusive Marketing Agreement for selling to the Hospitality
Industry between America’s Best Coupons, LLC and D. L. Richardson
Development Group, LLC Scottsdale, AZ
Confidential Information
Discounting Rooms in
this economy is NOT the
Solution
Reward Coupon Program
Gas or Grocery Coupons.
Use In The U.S.A., Canada and Puerto Rico too!
Increase Reservations | Build New Guest Business
Drive Higher RevPAR | Create Guest Loyalty
Offered under an Exclusive Marketing Agreement for selling to the
Hospitality Industry between America’s Best Coupons, LLC and D. L.
Richardson Development Group, LLC Scottsdale, AZ
Confidential Information
Reward Coupon Program
• CURRENT HOSPITALITY SITUATION– Bad News
• Severe recession in hospitality industry
• Rapidly declining hotel demand
• Falling occupancies
• Declining room rates
• RevPAR declining
– Good News• Minimal new motel hotel supply
• Recovery will be rapid and strong in 2011
• Huge opportunities to capture local market share with the right marketing programs and room promotions
• Huge opportunities to stabilize or increase values Offered under an Exclusive Marketing Agreement for selling to the Hospitality
Industry between America’s Best Coupons, LLC and D. L. Richardson
Development Group, LLC Scottsdale, AZ
Confidential Information
Reward Coupon Program
• Room Pricing Analysis by Center of Hospitality Research - Cornell University
• Analysis of pricing (ADR), demand (occupancy), and revenue (RevPAR) dynamics in the U.S. hotel industry for the period 2001 through 2007
• Seven year study examined hotel room pricing behaviors of the Bad Times (2001-2003) and the Good Times (2004-2007)
– 67,008 hotel observations comparing competitive sets in STR reports looking at ADR, occupancy, and RevPAR
– Examined competitive pricing of similar hotels of which 98% were branded properties
• Results of the Study - Discounting does put “heads in beds” but RevPAR suffers driving down Revenue and the Value of the Room/Property
Source: Competitive Hotel Pricing in Uncertain Times – Cornell Hospitality Report June 2009
For a copy go to: http://www.hotelschool.cornell.edu/research/chr/pubs/reports/abstract-15087.html
Offered under an Exclusive Marketing Agreement for selling to the Hospitality
Industry between America’s Best Coupons, LLC and D. L. Richardson
Development Group, LLC Scottsdale, AZ
Confidential Information
Reward Coupon Program
Exhibit 4 – RevPAR and occupancy percentage differences for luxury, upper upscale, and upscale hotels, compared to the competitive set, 2001 - 2007
Offered under an Exclusive Marketing Agreement for selling to the Hospitality
Industry between America’s Best Coupons, LLC and D. L. Richardson
Development Group, LLC Scottsdale, AZ
Confidential Information
Reward Coupon Program
Exhibit 5 – RevPAR and occupancy percentage differences for midscale and economy hotels, compared to the competitive set, 2001 - 2007
Offered under an Exclusive Marketing Agreement for selling to the Hospitality
Industry between America’s Best Coupons, LLC and D. L. Richardson
Development Group, LLC Scottsdale, AZ
Confidential Information
Reward Coupon Program
What Advice Results from the Study by Cornell University that Hospitality Operators can use.
• Room pricing set at between -2% to +2% of your competitive set will have slight impacts on occupancies by significant impacts on RevPAR compared to discounting
• Offering guests pricing that are lower than the competition does lead to higher occupancy for the lower priced hotel, but also results in lower RevPAR performance compared to the competition
• The best way to have higher revenue performance than your competition is to maintain higher rates. You should not set rates below your true competitors if you want a RevPAR premium.
• The study found small differences by market segment or by years of a strong or weak economy, showing consistency across segments and years. Discounting does not stimulate sufficient demand to provide the revenue boost needed to make up for the lower rates.
• DON’T START A PRICE WAR WITH YOUR COMPETITIVE SET PROPERTIES, IT WILL BECOME A “RACE TO THE BOTTOM” OF THE VALUE SPECTRUM IT’S LIKE “CATCHING A FALLING KNIFE”
Offered under an Exclusive Marketing Agreement for selling to the Hospitality
Industry between America’s Best Coupons, LLC and D. L. Richardson
Development Group, LLC Scottsdale, AZ
Confidential Information
Reward Coupon Program
• Introducing the S-O-L-U-T-I-O-N and
the R-E-L-I-E-F to Discounting
Gas or Grocery Coupons!
Offered under an Exclusive Marketing Agreement for selling to the Hospitality
Industry between America’s Best Coupons, LLC and D. L. Richardson
Development Group, LLC Scottsdale, AZ
Confidential Information
Reward Coupon Program
• Which Motels & Hotels Can Use the Program– Every Motel & Hotel Offering Discounts
Offered under an Exclusive Marketing
Agreement for selling to the
Hospitality Industry between
America’s Best Coupons, LLC and
D. L. Richardson Development
Group, LLC Scottsdale, AZ
Confidential Information
Reward Coupon Program
Sample Internet Discounting Promotion
Offered under an Exclusive Marketing
Agreement for selling to the
Hospitality Industry between
America’s Best Coupons, LLC and
D. L. Richardson Development
Group, LLC Scottsdale, AZ
Confidential Information
Reward Coupon Program – Gas Coupons
Promotion #1 – Discounted Room Rate
• Provide a $300 to $500 Gas Reward Coupon instead
of discounting the room rate
Promotion #2 – Extended Stay Incentive 1
• Provide a $300 to $500 Gas Reward Coupon instead
of discounting the room rate on the 2nd or 3rd nights
stay
Promotion #3 – Extended Stay Incentive 2
• Build your own loyalty program – For every 3 to 5
nights booked receive a $300 to $500 Gas Reward
Coupon – Pays for their gas to return to your property
Promotion #4 – Increased Room Revenue / Perform Yield Management
• Instead of offering a steep discount off room rates after 12 noon or 3:00 PM,
offer a $300 to $500 Gas Reward Coupon
Offered under an Exclusive Marketing Agreement for selling to the Hospitality
Industry between America’s Best Coupons, LLC and D. L. Richardson
Development Group, LLC Scottsdale, AZ
Confidential Information
How many more can you think of ????
Reward Coupon Program
BENEFITS OF Promotion #1 – Discounted Room Rate
• Keeps ADR, RevPAR Stable
• Becomes a Promotional Cost vs. Revenue Reduction
• Can deduct promotion expense from taxes
• Costs the property significantly less than Discounting
BENEFITS OF Promotion #2 – Extended Stay Incentive 1
• All of above + Builds Loyalty to your property
• Provides Gas Money to Guests for Return Trip
BENEFITS OF Promotion #3 – Extended Stay Incentive 2
• All of above + Builds Loyalty to your property
• Provides Gas Money to Guests for Return Trip
BENEFITS OF Promotion #4 – Room Revenue / Yield Management
• Property shows higher Revenue vs. Discounting
• Costs the property less than Discounting thereby increasing Gross Profit
and NOI
• Increasing NOI creates more value in the property
Offered under an Exclusive Marketing Agreement for selling to the Hospitality
Industry between America’s Best Coupons, LLC and D. L. Richardson
Development Group, LLC Scottsdale, AZ
Confidential Information
Guests will remember and/or be reminded of your
Property Every Month When They Redeem Rewards!!!!
Rewards Coupon Program
• BENEFITS FOR YOUR BUSINESS:
– Build your own Guest Loyalty Program
– Increase gross profit margin. Just replace
Discounting
– Increase Revenue and Guest Traffic.
– Value promotion, lower cost than
Discounting, yet puts you AHEAD of your
COMPETITORS in your local market.
– STOP CREATING A PRICE WAR
Offered under an Exclusive Marketing Agreement for selling to the Hospitality
Industry between America’s Best Coupons, LLC and D. L. Richardson
Development Group, LLC Scottsdale, AZ
Confidential Information
Reward Coupon Program
Offered under an
Exclusive Marketing
Agreement for selling to
the Hospitality Industry
between America’s Best
Coupons, LLC and D.
L. Richardson
Development Group,
LLC Scottsdale, AZ
Confidential Information
Assumptions Per Month Per Year
# of Rooms 100
Available Room Nights / Month / Year 30 3,000 36,000
Occupied Room Nights / Month / Year 60.0% 1,800 21,600
% & # of Room Nights Discounted 10.0% 180 2,160
Average Discount in $ & $ per Month 25.00$ 4,500$ 54,000$
Revenue $ Saved per Month / Year 4,500$ 54,000$
Cost of Reward Coupon Program
$300 Gas Reward Coupon Cost 1st 3 Months 18.00$ 3,240$ 9,720$
$300 Gas Reward Coupon Cost 4th to 12th Mth 16.00$ 2,880$ 25,920$
Total Cost of Reward Coupons 35,640$
Increase in Gross Profit (NOI) 18,360$
Cap Rate (If Property Sold at the End of 12 Months) 10.0%
Increase in Property Value After 12 Months of the Program 183,600$
Per Month Per Year
Revenue $ Saved per Month / Year 9,000$ 108,000$
Total Cost of Reward Coupons 71,280$
Increase in Gross Profit (NOI) 36,720$
Cap Rate (If Property Sold at the End of 12 Months) 10.0%
Increase in Property Value After 12 Months of the Program 367,200$
Reward Coupon Program
Projected Results - Increased Value Generated Using Program for 12 Months
Based on 10% of Room Nights Being Discounted per Month / Year
Based on 20% of Room Nights Being Discounted per Month / Year
Reward Coupon Program
Reward Certificate Program
Projected Results - Increased Value Generated Using Program for 12 Months
Offered under an
Exclusive Marketing
Agreement for selling
to the Hospitality
Industry between
America’s Best
Coupons, LLC and D.
L. Richardson
Development Group,
LLC Scottsdale, AZ
Confidential
Information
Per Month Per Year
Revenue $ Saved per Month / Year 13,500$ 162,000$
Total Cost of Reward Coupons 106,920$
Increase in Gross Profit (NOI) 55,080$
Cap Rate (If Property Sold at the End of 12 Months) 10.0%
Increase in Property Value After 12 Months of the Program 550,800$
Per Month Per Year
Revenue $ Saved per Month / Year 18,000$ 216,000$
Total Cost of Reward Coupons 142,560$
Increase in Gross Profit (NOI) 73,440$
Cap Rate (If Property Sold at the End of 12 Months) 10.0%
Increase in Property Value After 12 Months of the Program 734,400$
Based on 30% of Room Nights Being Discounted per Month / Year
Based on 40% of Room Nights Being Discounted per Month / Year
Reward Coupon Program
If your Discounting 20% of your Rooms Monthly / Yearly
• Your Property will Recapture $108,000 in
Revenue and Increase the value of your
property by $367,200 By Implementing
the Reward Coupon Program
• Gas Coupons Encourage Return Visits -
Discounting Does Not
• Gas Coupons Encourage Extended Stays
- Discounting Does Not
• Add to the Program by Building Your
Own Loyalty Program, for example, $300
Gas Coupon for every 5 nights Booked
and Stayed
Offered under an
Exclusive Marketing
Agreement for selling to
the Hospitality Industry
between America’s Best
Coupons, LLC and D.
L. Richardson
Development Group,
LLC Scottsdale, AZ
Confidential Information
Reward Coupon ProgramYour Property Name Printed on Coupon Under Issuing Company
Offered under an
Exclusive Marketing
Agreement for selling to
the Hospitality Industry
between America’s Best
Coupons, LLC and D.
L. Richardson
Development Group,
LLC Scottsdale, AZ
Confidential Information
How it works…
Pricing for Reward Coupons…
• PROPOSAL
– GAS or Grocery Coupons of:
– $300 Coupon
– 1st 3 months = $18.00 then $16.00 thereafter
– $500 Coupon
– 1st 3 months = $21.00 then $18.00 thereafter
Order 100 Coupons of one type minimum for the first order. Name
printed on Coupon is $1.00 per coupon. Every order after has to be 100
or more Coupons. Coupons cannot be sold to a consumer. The must
be given as a gift at an end result.
Offered under an Exclusive Marketing Agreement for
selling to the Hospitality Industry between America’s Best
Coupons, LLC and D. L. Richardson Development
Group, LLC Scottsdale, AZ
Confidential Information
Questions?
• Please call Darrell Richardson
• Office (602) 509-3355
• Or email [email protected]
Mr. Richardson is a Regional Director for American
Motel Hotel Brokers Network located in Phoenix AZ
and has over 16 years experience in the hospitality
industry.
Offered under an Exclusive Marketing Agreement for selling to the Hospitality
Industry between America’s Best Coupons, LLC and D. L. Richardson
Development Group, LLC Scottsdale, AZ
Confidential Information