Hosp Lect2 (1)
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Transcript of Hosp Lect2 (1)
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Lecture2.Literature: Barrows &Powers, 2009,
Chapter 2.
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Generation Impact on Hospitality Industry
BABY BOOMERS(1946-64)In 2010: 75 mln in the US
Generation X (1965-75)In 2010: 77 mln in the US
Generation Y (1975-85)
QSR Wendys Fuddruckers
Holiday Inn midscale
LS properties
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Dennys California CafeSkipjacks Taco Bell
Labor supply
Upscale foodLodgingTravel
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Diversity Impact on Hospitality Industry
African Americans,Asians, NativeAmericans, and
Hispanics majority ofthe US pop.after 2050
Popularity of ethnicrestaurantsConvention and visitor
bureaus targeting Afr-Amer.groupsIncrease inAfrAmer.Sponsoredevents
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Working women Impact on Hospitality Industry
41% of managers in foodindustry51% in the lodging segment
Growth of two-incomefamiliesNeed for eating out
Female workforce participation in the US 1950-2030
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Family composition Impact on Hospitality Industry
33% two-peoplehouseholds27% single-person h.
Families decrease
Empty-nesters grow
Spend more on take-out foodNeed for eating out;high spendings onfood
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Changing income distribution Impact on Hospitality Industry
Middle-class decrease Lodging and travelmostly struck, not food
Relation between the household incomeand number of dining-out occasions, 2000
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Other factors Impact on Hospitality Industry
ActivitiesInterests Psychographicsopinions
?
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Food Impact on Hospitality Industry
Changes in raw food costs
Major climatic changes
Similar impact onbusinesses
A threat
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Food
2000-2010 growth in USworkforce of 15%The greatest growth in jobsrequiring advanced educationManagement jobs by 12%
Cooking and food-preparationjobs 12%Food and beverage serverpositions 20%Gaming service workers- growTravel agents 3%Flight attendants -18%
High turnoverStiff competition from otherindustries
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Food Impact on Hospitality Industry
2000-2010 growth in USworkforce of 15%
The greatest growth in jobsrequiring advanced educationManagement jobs by 12%Cooking and food-preparation jobs12%Food and beverage server positions 20%Gaming service workers- growTravel agents 3%
Flight attendants -18%High turnoverStiff competition from otherindustries
Bonuses offeredImmigrants
employedPart-time jobsimportant (50%!)
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Workforce diversity Impact on Hospitality Industry
African Amer.increase twiceas fast as white male
Hispanics workforce fourtimes as much
female faster than male white male 50% of new
entrants in 1990, now- 10%!
Need for training