HomeTerminal® : Port Solution in 1 TouchMohammad Iqbal Mirza – Commercial & Operations Director

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PT Pelabuhan Indonesia III

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SURABAYA 4131

4337 4361

4611

4919

2013 2014 2015 2016 2017

Container Throughput

(in 1000 Teus)

New Era of Port Services

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Product/Service Centric Customer Centric

Strategy Create the Best Service Create the Best Solution for Customer

CultureProduct Culture – looking for newservice to develop

Customer Culture – searching for new needs to fill

Process New Product DevelopmentNew Solution DevelopmentCustomer Experience Management

Service Channel Physical Presentation On-Line Service

Port Service Activities

Port Services Beyond Port Services

Pelindo III Branding

Respond to the Industry Revolution 4.0

From Port Operator to Maritime Logistics Provider

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OCEAN TRANSPORTContainer, Bulk, Breakbulk

PORT OPERATOR INLAND TRANSPORT CONTAINER DEPOT

MARITIME LOGISTICS

• Vessel Berthing• Fresh Water• Bunkering• Shore Plug Electricity• Ship-Chandling• Waste Disposal• CIQ

VESSEL HANDLING PORT ACTIVITIES

• Discharge & Loading• 3rd Party Port

Management

LOGISTICS

• Import Package• Export Package• Door to Door• CCC/CDC• PLP• 3rd Party Logistics• Warehousing

CONTAINER MANAGEMENT

• Container Depot• Container Repair• Repositioning

EXISTING SERVICE CUSTOMERS NEW NEEDS

From Problem to Solution

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Traffic Congestion

Queuing at Customer

Service Center

Pilot ServiceInvisibility

Port Cost in-transparency

Port Operation Invisibility

NEW CUSTOMERS EXPERIENCE in Maritime Logistics Activities

NEW ERA of Port Services must be

Easy, Simple & Transparent

Introducing : HomeTerminal®

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HomeTerminal® : Port Solution in 1 Touch

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The First integrated maritime logistics application, consist of• Vessel Service, • Port Activities, • Logistics and • Container

Management module.

Will simplify operational activities of port stakeholders, shipping and logistics, as well as reducing logistics costs significantly.

HomeTerminal® Features

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Container Manage-

mentLogistics

Port Activities

Vessel Service

1. Vessel Service Booking

2. Vessel Tracking3. Pilot Appointment

and Rating4. Pilot & Harbor Tug

Monitoring5. Additional Vessel

Services6. Cost Estimation7. Booking History

Host to Host PAYMENT

1. Port Operation Booking

2. Discharge & Loading List Info

3. Cost Estimation4. Port Operation

RealtimeMonitoring

1. Delivery Order2. QR Code Gate3. Trucking

Appointment4. Delivery Cost

Estimation5. Truck Position

Tracking6. Container Status7. Mty Container

Available Status

1. Container Depo Booking

2. Container Stock & Inventory

3. Container M&R4. Container Stock

Image

Simplifying Shipping Activities

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VESSEL TRACKING PILOT RATING COST ESTIMATION

Easy Monitoring of Terminal Activities

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Real-time discharge and loading monitoring and productivity measurement

Logistics Services Visibility

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Delivery order from Tanjung Perak Port to consignee warehouse, including container status to monitor container movement

HomeTerminal as Market Place

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*) INSW : Indonesia National Single Window**) PLB : Pusat Logistik Berikat

Benefit to Maritime Business Stakeholder

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Previous After HomeTerminal

Shipping Line

• Appoint Port Agent to control and monitor Port Operation Activities

• Spare some cost for extra un-declare operation cost

• Principals are able to control and monitor port operation activities directly from their offices or @home.

• Port Cost is very transparent, no extra cost, no agency cost.

Shipper• Appoint forwarder and trucking

company, then supervise them to execute export cargo

• Using HomeTerminal to execute export cargo by single touch.

Consignee

• Delivery order release at shipping line office by using original B/L and then sub-sequently appoint forwarding or trucking company to deliver container from terminal to their factory/warehouse

• Using HomeTerminal to to release container from Terminal, just by using On-line Delivery order and QR Code.

Trucking Company & Forwarding

• Direct contact to customers to seek trucking order

• Grabbing customers from HomeTerminal as a marketplace

To Become Port Service 4.0

• Integrated maritime logistics services

• Simplifying vessel services

• Port service Flexibility

• Vessel and cargo Real Time Monitoring

• Reduce operation cost

• Container Inventory Management

• Logistics market place

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