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Home Care Aide Orientation and Training Information Thank you for you interest in California Home Care Registry’s Training Course for the NEW Home Care Aide Orientation and Annual Training! This brief presentation will give you insight on all of the courses available for purchase. This one-time-buy will allow you to continuously orientate and train as many of your caregivers as you’d like, specifically for your agency! The Power Point you are viewing now is a sample of the Power Point Presentations that are included for each topic!

Transcript of Home Care Aide Orientations3.amazonaws.com/gazelle.cdn.yolocare.com/sites/187/2017/04/05… · Home...

Home Care Aide Orientation and Training Information

Thank you for you interest in California Home Care Registry’s

Training Course for the NEW Home Care Aide Orientation and

Annual Training!

This brief presentation will give you insight on all of the courses available for purchase. This one-time-buy will allow you to continuously orientate and train as many of your caregivers as you’d like, specifically for your agency!

The Power Point you are viewing now is a sample of the Power Point Presentations that are included for each topic!

Basic Safety Precautions

Overview This Home Care Aides Safety Training for is designed to help YOU stay safe and avoid injury and illness related to in-home services.

Example: Each Power Point will begin with the objectives then go through the handout given to the HCA

(Home Care Aide). Each slide is designed to capture the attention of your attendees with easy to read information

and pictures to follow along!

Outlines and Course Objectives that Need to be Submitted to the State

COURSE OUTLINE & LESSON PLAN

TRAINING PROGRAM: SETTING THE TONE: Working with Families and Friends of Clients/Residents with Dementia

INSTRUCTOR(S): TBA

TRANING HOURS: 2 Hours

DATE OF TRAINING: Dates to be set upon CDPH approval of course

TIME OF TRAINING: TBA

COURSE DESCRIPTION: This two-hour course meets the requirements towards the 48-hour recertification requirements for certified nurse assistants. The instructor will discuss the importance of setting the tone and creating a safe and encouraging environment for to encourage a good working relationship between the administrator, family members, and other staff that will assure the best quality of care for a client/resident with dementia.

COURSE OBJECTIVES: By the end of the course, participants will be able to: • Verbally demonstrate knowledge of and strategies for understanding the

importance and make-up of the family unit of a person with dementia. • Identify at least 3 quality care needs of the family unit. • Describe techniques managers should use to encourage caregiving staff to do to

support family members. • Identify the process of trust-building and the value it holds in working effectively

with clients/residents, families, and caregivers. • Describe ways in which policies and procedures can help set the tone for managing

client/resident, family, and caregiver expectations and interactions. • Provide examples of strategies for creating a safe environment and promoting self-

care to caregiving staff.

TEACHING METHODS: Teaching methods include didactic presentation with the use of power point slides as visual aids, and group activity & discussion. There will be ample time for questions and answers involving case examples. A handbook will be given to participants for their use in class as well as for afterwards.

COURSE CONTENT A. INTRODUCTION OF COURSE a) The importance of building good working relationships with

client/resident, family, and caregiving staff b) Impacts of relationship on quality of care c) Information and strategies for managers

B. THE IMPORTANCE OF SETTING THE TONE a) Understanding the elements of good relationships b) Creating an environment of safety

C. ADVANCE PLANNING AND ATTENTION a) Staff is well prepared for interactions b) Develop and nurture relationships c) Creating a care-partnership d) Recognizing and addressing staff needs

D. UNDERSTANDING THE FAMILY UNIT a) Thinking beyond the traditional family unit b) Common family units c) Getting to know the family d) Moving beyond the tip of the iceberg

E. GETTING TO KNOW YOU – ACTIVITY a) Handout for Activity

F. CONSIDERATIONS FOR DEALING WITH FAMILY MEMBERS & FRIENDS a) Good communication with caregiving staff members b) Understanding rather than criticism for coping strategies

This is an example of the Course Outline and Lesson Plan that would be provided

for each 1 hour subject. Also known as your Training Plan!

Handbook for Participants

Home Care Aide Training Guide

Basic Safety Precautions

1 Hour Training Course

2016 Home Care Aide Orientation

Contents

A. Introduction ......................................................................................................................................... 4

A.1 Overview .......................................................................................................................................... 4

A.2 Safety Guidelines ........................................................................................................................ 4

A.3 Communicating With Your Client about Safety Concerns ............................... 5

B. Hazards In and Outside the Home ......................................................................................... 7

B.1 Hazard Assessment .................................................................................................................. 7

B.2 Housekeeping ............................................................................................................................... 8

B.3 Walking Surfaces ........................................................................................................................ 8

B.5 Proper Lighting ........................................................................................................................... 9

B.6 Oxygen Safety ............................................................................................................................... 9

B.7 Fire Safety ..................................................................................................................................... 10

B.8 Poison Safety ............................................................................................................................... 11

B.9 Electrical Safety ......................................................................................................................... 12

B.10 Firearms Safety ...................................................................................................................... 12

B.11 Outside Hazards..................................................................................................................... 13

B.12 Animal Safety ........................................................................................................................... 13

B.13 Driver Safety ............................................................................................................................ 14

B.14 Violence in the Workplace .............................................................................................. 14

C. Protecting Your Body at Work................................................................................................ 16

C.1 Preventing Strains and Sprains ...................................................................................... 16

C.2 Body Mechanics for Home Care Workers ................................................................. 16

SAMPLE SAFETY CHECKLIST ......................................................................................................... 18

A Training Manual is included for you to provide to each of your participants. All

handouts provide entry level training with easy to follow examples and pictures to help

with comprehension.

Post Test Sample

A Post Test is included for each training subject if you wish you test your employees on the information

provided.

SETTING THE TONE: Working with Families and Friends of Clients/Residents with Dementia

POST TEST Print Your Full Name Here: Date: ___

Instructions: Completely fill in the circle for the most correct response to each question.

1. Common family units can include which of the following members?

o Step children of a remarried father or mother.

o Close friends.

o A same-sex partner.

o Grown grandchildren.

o All of the above.

2. TRUE or FALSE: The family’s experiences, beliefs, expectations, and nationality influence how they view and react to a situation?

o True

o False

3. Which of the following are examples of quality of care needs for most families?

o Good communication with caregiving staff.

o Understanding their coping strategies.

o Information about the disease.

o Availability of support services.

o All of the above

4. Which of the following are techniques you should encourage caregiving staff to do to support family members?

o Listen.

o Be friendly and open.

o Involve the family in care planning.

o Help family members accept the progressive nature of dementia.

o All of the above

5. TRUE or FALSE: It is important to have policies and procedures to help manage client/resident, family, and caregiver expectations and interactions?

o True

o False

6. TRUE or FALSE: Reminding caregivers that they can control how they respond to a situation helps build their self-confidence?

o True

o False

7. Which of the following are part of the process of building trust with families and friends of clients/residents with dementia?

o Reliability.

o Being open and honesty.

o Keeping confidences.

o Showing your integrity and loyalty.

o All of the above.

Home Care Aide Certification

A Certification template is provided for you to customize for each employee. Each certification includes all of the state

requirements for documentation.

No: 2015 – 0 (Year – Certificate #)

CERTIFICATE OF COMPLETION

This is to certify that

Click here to enter text.

Has successfully completed this course:

Course Name: INFECTION CONTROL AND STANDARD PRECAUTIONS

Training Hours Completed: 1 hour

Date of Hire: Click here to enter a date.

Date of Completion: Click here to enter a date.

Provider Name: California Home Care Registry, Inc.

Address: 10393 San Diego Mission Road, Suite 205

San Diego, CA 92108

Phone Number: (619) 272-0422

Registration Number: 654321 Print Approved Instructor Name: Jennifer M. Lundeen, LVN Instructor Signature:

This record shall be retained by the Home Care Assistant for a period of four (4) years from the date of enrollment.

Sign-In Sheet and Evaluation

EVALUATION FORM

DATE

IN-SERVICE TOPIC RECOGNIZING AND REPORTING ABUSE AND NEGLECT

INSTRUCTOR’S NAME

Please take a few moments to evaluate the in-service while it is still fresh in your mind. Your honest opinion will help us improve future courses.

For each of the following statements, circle the number that best describes whether you:

Strongly Agree

5

Agree

4

Neutral

3

Disagree

2

Strongly Disagree

1

The instructor was well prepared 5 4 3 2 1

The instructor know the subject very well 5 4 3 2 1

The instructor noticed when I did not understand 5 4 3 2 1

The correct amount of time was spent on each topic 5 4 3 2 1

Difficult terms were explained 5 4 3 2 1

The examples used related to my job 5 4 3 2 1

I understood the material being presented 5 4 3 2 1

The visual aids were very good 5 4 3 2 1

The instructor made learning the material fun 5 4 3 2 1

The instructor kept the discussion to the topic 5 4 3 2 1

The instructor kept me interested in the topic 5 4 3 2 1

My participation in discussion was encouraged 5 4 3 2 1

Answers to questions were clear 5 4 3 2 1

The assessment was too hard 5 4 3 2 1

The assessment was too easy 5 4 3 2 1

The handouts were easy to understand 5 4 3 2 1

The handouts were helpful 5 4 3 2 1

Overall, this in-service was very good 5 4 3 2 1

Additional Comments:

A Sign-In Sheet and Evaluation Form are provided to keep in track of all attendees and

monitor presentations.

Home Care Aide Orientation and Annual Training

All of the packets, presentations, and paperwork will come

complete with your company logo and information!

Everything will be provided in an editable Word document so you

can customize any of the information provided.

Home Care Aide Orientation and Annual Training

This includes the Lesson Plan & Outline, Sign-in Form, Training

Manual, PowerPoint Presentation, Post Test with

Answer Key, and Certificate of Completion for each topic!

Originally priced at $1,495

Packet Pricing:

Each Entry-Level Orientation and

Annual Training Packet fee ranges from $100 to $200 per

packet if purchased individually.

Purchase all 8 hours of training materials and curriculum for

only $499.00!

Home Care Aide Orientation and Annual Training

3 Hour ORIENTATION COURSE LIST: 1.5 Hour-Basic Safety Precautions

1 Hour-Emergency Procedures 0.5 Hour-Infection Control and Standard Precautions

5 Hour ANNUAL TRAINING COURSE LIST: 1 Hour-Understanding Clients Rights

1 Hour-Recognizing and Reporting Abuse 1 Hour-Lifting and Moving Clients: Ways to Protect your Back

2 Hours-Helping with Activities of Daily Living and IADL’s

If you have any questions about the information provided please contact the office at

619-272-0422 or email

[email protected].

We are happy to assist you in providing orientation and training material that exceeds state expectations and prepares your

Home Care Aides to be exceptional caregivers !