Holistic & Human-Centered: Towards Making Better Self-Tracking Tools, Ian Li, IFTF HH 2010

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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools Holistic & Human-Centered Towards Making Better Self-Tracking Tools Ian Li Human-Computer Interaction Institute Carnegie Mellon University

description

In this talk, I present that making better self-tracking tools requires using a holistic and human-centered approach at design and development. Self-tracking tools have been increasing because of 3 technological improvements: better sensors, ubiquitous data access, and improved visualizations. Despite the new technologies, self-tracking remains hard. This is because self-tracking requires a lot from the user: from collecting, organizing, reflecting on data and to putting new knowledge into action. The self-tracking challenge presents design and technology with great opportunities. Forging ahead, I think development of self-tracking tools should be approached in two ways: 1. It has to be approached holistically. Provide support for all the things that the user has to do with the system. This is specially important because self-tracking requires long-term use. 2. A human-centered approach has be taken. The technology has been growing a lot and that's great. The question now is how do these different technologies go together to support the knowledge discover new insights into their selves.

Transcript of Holistic & Human-Centered: Towards Making Better Self-Tracking Tools, Ian Li, IFTF HH 2010

Page 1: Holistic & Human-Centered: Towards Making Better Self-Tracking Tools, Ian Li, IFTF HH 2010

Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools

Holistic & Human-CenteredTowards Making BetterSelf-Tracking Tools

Ian Li Human-Computer Interaction Institute Carnegie Mellon University

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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools

Self-tracking is growing.

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Physical Activity

Health

Mood

Diabetes

http://personalinformatics.org/tools

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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools

Because of 3 Improvements…

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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools

1. More sensing technologies

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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools

2. Ubiquitous access to data

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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools

3. Visualizations for laypeople

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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools

But self-tracking is still hard.

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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools

COLLECTION REFLECTIONPREPARATION INTEGRATION ACTION

What makes self-tracking hard?

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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools

Opportunities fordesign & technology

To provide appropriateand necessary supportto users

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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools

2 Approaches

1. Holistic2. Human-Centered

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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools

1. Holistic Design the system as a whole.

Identify problems that people encounter throughout the whole system.

Find good combinations of system supportto collecting and reflecting on data.

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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools

COLLECTION REFLECTIONPREPARATION INTEGRATION ACTION

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Embedded / wearable Automated / manual

Input once a day Incentives?

Mobile / desktop Visualizations?

Real-time / End-of-day Daily / weekly reflection

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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools

2. Human-Centered What information should a person collect?

What problems do users encounter with the system?

How does the person gain self-knowledge from the data they collect?

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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools

Interviews Field studies User experience

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Ian Li IFTF HH 2010 Towards Making Better Self-Tracking Tools

Thanks!

[email protected]

http://ianli.com http://personalinformatics.org

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