HMCS Vancouver Pre-Deployment Brief December 5 2017

Leave Travel AssistanceLTA

HMCS VANCOUVER – POSEIDON CUTLASS 2018

Agenda

• Reference• Purpose of LTA• Definitions• Who is Eligible to LTA• What are the Conditions• How Many Persons & How Many Trips• Authorized Destinations• Amount – Travel within Canada and USA• Amount – Travel From CANUS to Another Country• What Do You Need to Initialize/Finalize the Claim• LTA – Points to Remember

Reference

• What is the reference for LTA?

– It is the Compensation and Benefit Instruction for the CAF. CBI 209.50

Purpose of LTA• The purpose of LTA is to reimburse CAF

members for some expenses paid while on leave to meet a family member.

• Any members sailing with VANCOUVER on POSEIDON CUTLASS will be entitled to claim LTA provided they meet the minimum requirements.

Definitions • Family member (hierarchy for LTA)

– Dependant (as defined in CBI 208.997) is a member’s spouse or common-law partner.

– In respect of a member who has no dependant, a member’s child, including a stepchild, legal ward, adopted child, or child adopted under a Canadian Aboriginal Custom Adoption Practice.

Definitions – Family Member (cont’d)

• In respect of a member who has no dependant and no child, the member’s parent, including a person who stood, prior to the member’s enrolment, in the place of the member’s father or mother.

Definitions – Family Member (cont’d)• In respect of a member who has no dependant, no child and

no parent, the member’s brother, stepbrother, sister or stepsister.

Definitions (cont’d)• Place of Duty

A place of duty as defined in CBI 208.80(3)

• Place of duty means the place at which an officer or non-commissioned member usually performs their normal military duties and includes any place in the surrounding geographical area that is determined to be part thereof by the Chief of the Defence Staff or such other officer as the Chief of the Defence Staff may designate.

The place where a member is performing a duty (TD)

Definitions (cont’d)• Principal Residence

– In respect of a member with a dependant, a principal residence as defined in CBI 208.997 (Separation Expense);

• (a) is located:– (i) at the place to which the member’s HG&E were last moved at

public expense;– (ii) at the place of the member’s HG&E on the date the member

enrolled in the Regular Force unless the member has subsequently moved at public expense; or

• In respect of a member without a dependant, a residential property that a family member occupies for more then 183 days in a continuous 365 day period.

Definitions (cont’d)

• Service Couple

– Two members both of whom are the spouse or common-law partner of the other and one of whom is:

• A member of the Regular Force; or

• A member of the Reserve Force who is both on Class B or C Reserve Service and authorized to move household goods and effects at public expense for the purposes of that Class B or C Reserve Service.

Definitions (cont’d)

• Commercial Carrier

– Is any commercial airplane carrier, train or bus carrier.

– Bus must be at least a provincial line, not a local metro transit system.

• Spouse (note)

– In relation to the member, does not include a spouse who is living separate and apart, within the meaning of the Divorce Act, from the member.

Who is Eligible to LTA?• A member of the Regular Force; or

• A member of the Reserve Force who is both on Class B or C Reserve Service and authorized to move household goods and effects at public expense for the purposes of that Class B or C Reserve Service.

Conditions for LTA

• The member must be on leave under QR&O Chap 16 except:

▫ Under article 16.18 (Retirement Leave)▫ Under article 16.25 (LWOP)▫ Under article 16.26 (Maternity leave); and ▫ Under article 16.27 (Parental Leave).

The member is not entitled to LTA if on one of the above mention leave.

Conditions for LTA (cont’d)• Member has a family member.

• During leave, either the member travels to see a family member, or a family member travels to see the member (Reverse LTA).

• The member provides proof of travel to an authorized destination.

• The member is not entitled to a payment under MFSI (Military Foreign Service Instructions) Section 21.

Conditions for LTA (cont’d)• Only in respect of a member with a dependant, the member

is for 60 continuous days, either entitled to SE under CBI 208.997 (Separation Expense) or absent for service reasons from their place of duty.

How Many Persons & How Many Trips?

• LTA is authorized in respect of the travel expenses of only one person.

• LTA is authorized once every fiscal year and travelling that spans two fiscal years is deemed to have occurred in the fiscal year in which the travel commenced. A fiscal year runs from 01 Apr XX – 31 Mar XX.

– Example: LTA commences 22 Mar 18 ends 4 Apr 18. The LTA is deemed to have occurred in FY 17/18 and the member is also entitled to an LTA during FY 18/19.

Authorized Destinations – (cont’d)• In respect of a member with a dependant, LTA is authorized

for travel:

– By the member to their principal residence, to a spouse’s or common-law partners' place of duty, or to a third location where a dependant is; or

– By a dependant to the member’s place of duty or to a third location where the member is. (Reverse LTA)

Authorized Destinations – (cont’d)• In respect of a member without a dependent:

– By the member to a principal residence or to a third location where a family member is; or

– By a Family member to the member’s place of duty or to a third location where the member is. (Reverse LTA)

Amount – Travel within Canada and USA• The amount of the LTA is the lesser:

• of the actual cost of return travel by commercial carrier; and

• of the amount determined by the following formula:

{({D x 2} – 800km) –P} x OLKR

(It should be noted that if D x 2 is less then 800km there

is no reimbursement.)

Amount – Travel within Canada and USA (cont’d)

{({D x 2} – 800km) –P} x OLKR

• Where;

– D is the most direct kilometric road distance;

– P is the distance the member travels as a passenger in a PMV with another person who is reimbursed at public expense for travelling that distance; and

– OLKR is the Ontario lower kilometric rate in Appendix A of the NJC (National Joint Council) Commuting Assistance Directive.

– Keep in mind that the OLKR is updated quarterly and may therefore change between now and the time people are booking/submitting claims.

Amount – Traveling from outside CANUS

• VANCOUVER members will be travelling from outside CANUS, and IAW para (9) of ref, the monetary entitlement will be the lesser of:

– The actual cost of return travel by commercial carrier from the member’s place of duty to the principal residence; and

– The amount of 13092 km x OLKR (Ontario low kilometric rate)

– Example: Current OLKR is 19.5 cents; using the calculation above (13092 km x OLKR), it would be 13092 x 0.195= $2552.94;

– Meaning the maximum any member would be entitle to claim for LTA would be $2552.94.

What Do You Need to Initialize the Claim?• Authorized Leave Pass

• Flt itinerary/quote if flying

• Come to the SHIPS Office to apply

• Verification of Entitlement by

completing and signing

the form beside.

Verification of Entitlement for LTA

Refs: CBI 209.50

SN: ___________ Last Name: ___________ First Name:_____________ Unit:______________ COS/Posted since:_____________ TD/Attached Posted since: _______________ 1. Have you taken an LTA during this Fiscal year (1 Apr 14 to 31 March 15)?

Yes / No 2. Do you have a Spouse/Common Law partner and/or children?

Ref: CBI 209.50(2)

Yes / No IF YES Do they live with you? Yes / No

3. Are you separated from your family member for service reasons such as

TD/Course/Attach Posting/Posting?

Yes / No 4. Who are you going to visit during your LTA? Full Name ___________________________________ Relationship (specify: dependant (spouse), child, parent, sibling): ___________________________________ Full Address _____________________________________________________

_____________________________________________________

5. Will YOUR marital status or family situation change during your LTA (For

reasons such as marriage, birth of a child, etc…)

YES / NO

6. I am requesting an advance of ________________. I recognize that in the event that my flight is less than the requested advance that recovery action may be taken against my pay for the difference.

What Do You Need to Finalize the Claim (cont’d)

• Valid Leave Pass – Did you get it stamped by the RCMP / Police or Canada Post to prove you were there?

– Yes, bring it in when you finalize your claim.

– No. You will need to complete a statutory declaration confirming you were there and met the eligibility for LTA.

– For Reverse LTA, you need to bring in your valid Leave Pass (may be for weekend leave only)

What Do You Need to Finalize the Claim?

• If you traveled by commercial transportation.

– If you bought directly from WestJet, or Air Canada, you need to bring the itinerary and proof of purchase. If you went through a third party, you must bring proof that you paid for the ticket. Keep in mind only airfare and taxes are claimable. Not seat selection or trip insurance.

What Do You Need to Finalize the Claim?(cont’d)• For Reverse LTA, you must bring in the arrival boarding passes

for the family member who visited you.

If you traveled by PMV, receipts along the way and at the destination will be required. Proof that you drove to your authorized location is at the Pay office discretion. Keep your receipts!

FAQ (cont’d)• I am a single member and my parents are deceased. Can I

elect my friend for the purpose of LTA?

– No. The definition of family member identifies the individuals that a member can meet while on LTA and does not include non-family members.

– Ref CBI 209.50(2) definition of family member.

FAQ (cont’d)• Does the member need to use one day of annual leave for

this benefit?

– No, however the member must have an authorized leave pass (CF 100) with some form of paid leave. Paid leave can be any of the following; annual, accumulated, accrued, sick, special, short or weekend.

– Refs: CBI 209.50(3) and Canadian Forces Leave Policy Manual

FAQ (cont’d)• Can I be reimbursed expenses to fly my children to my place

of duty if the cost does not exceed the kilometric entitlement via PMV to location?

– No. LTA is authorized in respect of the travel expenses of only one person.

– Ref: CBI 209.50(4)

FAQ (cont’d)

• I am presently a single Regular Force member and would like to fly my mother to, or fly myself to my mother’s location in order to attend my marriage. What is my entitlement for reimbursement under the construct of LTA?

▫ The Treasury Board (TB) has not granted authority for one way travel and therefore reimbursement is not intended to reimburse such a scenario of qualifying family member. In this scenario the member’s entitlement is relinquished at the time he takes on a dependant and therefore not within the intent of the policy construct.

FAQ (cont’d)• Can my spouse meet me at my TD or attached posting

location?

– Yes. A member can utilize reverse LTA for the spouse to travel to the member’s temporary place of duty, provided there is no service or operational restrictions and has been away for 60 continuous days.

– Ref: CBI 209.50(6)(a)

FAQ (cont’d)• I am a single Regular Force member away on TD for more

than 60 days, am I entitled to LTA?

– Yes. A single Regular Force member has an annual entitlement and it does not matter when it is utilized during the leave year.

– Refs: CBI 209.50(3) and CBI 209.50(5)

FAQ (cont’d)• I am a married service member and tasked away from my

normal place of duty for over 60 continuous days. Am I entitled to LTA benefits?

– Yes, a member with a dependant who is tasked away from their place of duty for 60 continuous days is entitled to receive LTA benefits.

– Ref: CBI 209.50(3)(f)

LTA – Points To Remember

• Important information to determine the relationship of the family member to the member.

• Proof of travel is required (leave pass stamped, receipts, boarding passes, etc).

• Paid leave must be taken.

• Only reimburse expenses related to travel via commercial carrier or PMV. No taxi, rental car, kilometric distance from home to airport etc.

LTA – Points To Remember (cont’d)• Only the OLKR is to be used for kilometric amounts.

• For a member with dependants, the member must be away for 60 continuous days in order to be entitled to an LTA per FY.

• You may travel to your destination via commercial airway, then return PMV. However, you can only claim one mode of transportation. You claim your flight, not your PMV or vice versa.

Any Questions?

If in doubt about anything, please contact the pay office, we will be happy to help you.

DGCB QUARTERLY SITREP

DGCB has finalized the CDS Implementation Directive for the recently announced tax relief for CAF members deployed OUTCAN on an international operational mission. This directive will provide the parameters determining which military activities constitute an international operational mission for

the purpose of tax relief.

As the implementation details are still being worked on, CAF members who have deployed OUTCAN on an international operational mission since 01 January 2017 are eligible for tax relief will be

refunded the income tax paid during the eligible period of deployment through individual’s income tax submission to CRA. Until the income tax is officially amended, the current income tax relief will continue to apply. Those who will have received tax relief under the current measures (up to CWO

pay, risk level 2.5 and above) will continue to apply. Those who will have received tax relief under the current measures will receive amended T4s in February for FY 17/18 which should be submitted to

CRA through the individual’s annual tax submission to receive an additional refund.

A majority of the technical implementation details have been ironed out and the Enhanced Tax Relief initiative is currently being tested for the expected roll-out with the December 2017 CCPS Release

schedule.

Lt(N) Straarup. S

Deputy Judge Advocate (Pacific Region)

• AJAG Legal Assistance• Power of Attorney (POA)• Wills• SDB Beneficiary Form• Travel Authorization Letter

Discussion Points

• Front Office: 250-363-4260

• Duty Phone in case of emergency: 250-363-4253

AJAG Contact Info

• Legal Officers may provide assistance to CF members in case of urgent / operational necessity

• Personal Legal Assistance not intended to replace civilian legal services available downtown

Spectrum of ServicesRef: CFAO 56-5

Allows a person (the donor) to appoint someone 19 years of age or older (BC) to be their representative (the attorney), for the purposes of financial transactions or business arrangements on his/her behalf

Power of Attorney (POA)

• Someone you trust.• Not someone who has financial problems.• Not someone you don’t get along with, like an

estranged spouse.

There are potential consequences resulting from picking the wrong attorney

Your attorney must be:

• The financial or business arrangements that can be conducted with a POA include:– Insurance for car or home– Bank loans– Mortgage payments– Buying or selling property, including cars and houses– Pay issues

Power of Attorney

• Do you need a Power of Attorney?– Some banks have their own “in-house” power of attorney

forms so check with your bank first;– Online banking– Does not apply to joint assets / accounts

Note: a POA does not give the attorney the power to make health care or child care decisions

Power of Attorney

• Give clear instructions, help the attorney understand what the donor wants done

• Make sure it will be accepted by the institutions where it would be used

• Complete any other documents that the attorney cannot do (i.e. statutory declarations)

Duties of the Donor

• Must act in good faith• Follow the instructions of the donor• Perform transactions with due skill and care• Cannot delegate the power of attorney• Must respect the title (ownership) of the

donor’s property and money• Must keep proper accounts/records

Duties of the Attorney

• SAFEGUARD THE ORIGINAL POA

• DON’T TAKE IT WITH YOU ON DEPLOYMENT

The Power is in the Document

• Terminating events– IAW the terms of the document (e.g. an expiry

date)– If the attorney is the spouse and the marriage

or marriage-like relationship ends– Death or bankruptcy of the attorney– Death of the donour

Termination of POA

• If you want to stop your attorney acting for you:– Advise them in writing (email is ok)

• If you revoke the power of attorney, make sure you contact your bank to inform them

• Get the original document back

Revocation by the Donor

What is a Will?

The written statement by which a person instructs how his or her estate should be distributed after death

WILLS

• From the death of a person dying intestate until administration is granted … the personal estate and effects of the deceased person are vested in the court…. s.3 Estate Administration Act

• If one dies “Intestate” then province uses formula to distribute estate

Why You Need a Will

Wills

• Basic CF Will is adequate for:

First marriageSingle membersSimple financesNo children

• Suggest you get a Will from a Civilian Lawyer if:– Second or subsequent marriage– Home owner– RRSPs, trust funds, stocks etc.– Children– Wish to have several persons as beneficiaries

Will Kits May or May Not be Valid

Wills

• You should re-do or revisit your Will if:– Children are born– Death (of executor or beneficiary)– Change of life circumstances– You move to another province– You get divorced (or your marriage-like

relationship ends)

Need to Re-Do Your Will?

• Review SDB Beneficiary form – changes in circumstances (i.e. marriage) will not automatically change SDB beneficiary

Supplementary Death Benefit (SDB) Beneficiary

• CANFORGEN 135/12 – CO’s can approve NOK travel for seriously ill/injured members if– NOK listed on DND 2587 NOK form (not PEN

form); and– B Surg recommends the travel

• DCSM will not pay for NOK travel that occurs prior to B Surg recommendation– Get recommendation in writing

Travel Authorization for Next of Kin (NOK)

• Can be signed by any Reg Force Commissioned Officer

• Example letter available for download from the AJAG webpage

• Is proof that you consent to your child traveling with a spouse or another person

• May assist you when crossing border to US or other borders with children

Travel Authorization Letter

Your Community, Your Resource Centre

“offering programs and services unique to the military lifestyle. ”

We support those who are important to you

The MFRC proudly honours the diversity of “families”

Key to Successful Deployments

Research shows that families that are well prepared, know where to turn in case of emergencies and have strong support systems deal most successfully with deployments.

A few tips from our families: • Put contact and emergency information on your

fridge• Include the MFRC 24/7 number (fridge magnet)• For the partner at home, consider unlocking the

cell phone and putting emergency contact information on the phone

• If you live alone leave your key with someone you trust, give your landlord the MFRC 24/7 number…we will find you!

• Update Emergency Contacts with schools• What about your pets?

Deploying Soon?

The MFRC’s Top 3 Tips

1. Plan well - Ensure your family knows how to contact us

2. Learn about the available resources

3. Get connected

Plan and Prepare• General checklists as well as

specific ones for Single Members and Parents of Military Members

• Pick up a MFRC Magnet

• Download the “Everything Binder”

• Make sure eligible family members have their MFID

• Fill out your Family information form

Know what resources are available

• HMCS VANCOUVER Family Network

• MFRC Sea Deployment Handbook

• MFRC Resource and Information tables

• MFRC website: www.esquimaltmfrc.com

Prepare your Family Care Plan

Get Connected

• Join the VANCOUVER Family Network– Network volunteer: Joy

vancouver.family@shaw.ca • Join the VANCOUVER Family Facebook Page

• Monthly Away Café sessions• Monthly Deployment Dinners

Join the Vancouver Family Network to receive emails and updates on activities and information from the ship.

Types of Workshop offered• Preparing for Deployment Workshops :

– Children’s Deployment Workbook Session Dec 12th 6:30-8:30 pm

– R2MR Part 1 (all adults) Dec 13th 6:30-8:30pm– R2MR Part 2 (those with children) Dec 14th 6:30-8:30pm– Build your own Binder Mar 12th 6:30-8:30pm

Types of Events• Monthly Coffee Sessions• Monthly Deployment Dinner by donation• Special events (Mother’s Day Tea, Father’s Day BBQ …)

“Helping another is always the best way to help yourself”

Children’s Workbooks / WorkshopsComplete the “Pre-Deployment activities with your children.

Two options for offering your child support throughout the Deployment

- Onsite Children’s Workshops

- At Home Children’s Workbooks with virtual support for the “at home” parent via the web.

Session Dec 12th 6:30-8:30pm– CPAC

Parenting From Afar

Pick up a copy or download the PDF

Go to our website and check out the E-tool Raising your Military Child

• Help you get an emergency plan in place

• Help assist in finding Emergency Child Care

Emergencies

Top Four Service requests by loved ones of Deployed Members

1. Free Mail drop off

2. Staying in Touch Service

3. Networking Opportunities

4. Respite Childcare (including Saturday mornings

Don’t forget to get your Military Family ID Card before your member deploys

Single MembersYou are part of a family too!

Services Provided• SIT service for loved ones – wherever they may be• Postal services and VTCs• Information services such as; pet care, car storage,

etc. • Virtual updates for those that live out of area.• Family lives out of town? Fill out an envelope with

your loved ones address and we will send them a deployment package.

Be sure to give our contact information to your loved ones.

Virtual Deployment Services

• Check out our HMCS Vancouver page on www.esquimaltmfrc.com

• Briefing Recaps• Mail Dates• Upcoming

Events/Workshops• Announcements from

Command Team

Contact

Esquimalt MFRC

24-hours a day / seven days a week

(250) 363-2640Or toll-free anywhere in Canada

1-800-353-3329

mfrc@shawcable.com

www.esquimaltmfrc.com

The Esquimalt MFRC is on Facebook and Twitter!!

Sick Bay

Lt Lisa Bowry CCPA

Cpl Alex Cape

Care Provided

• Daily “sick parade”– Much like you would receive in a walk in clinic

• PHA/Dive Medicals– Regular health assessment

• Basic Dental

Care Provided

• Urgent care– Staff is trained to provide urgent care

• Suturing• IV therapy• IV antibiotics etc

Care Provided

• Emergent care– staff is trained in

• Advanced Cardiac Life Support• Advanced Trauma Life Support• Advanced Military Trauma Resuscitation

– If a situation outside the skill set of the PA there is a 24 hour line that will connect them to any specialist they require.

EVAC

• The senior leadership of the ship takes the crews health as a priority.

• Members can be evacuated to another ship or to a hospital.

• The patient will always travel with a medic and an escort.

Rx

• Every member should have enough medication on board to last until Oct 2018.

• This does not include over the counter medication such as Tylenol or Motrin.

Family Support• If you ever feel that your family member is ill

or their mental health has changed please feel free to get in touch with the MFRC, Base Duty Officer or Padre.

• They will inform me of your concerns and I in turn will see that your loved one gets the help they need.

CHAPLAIN BRIEFCHAPLAIN BRIEF

Capt Moley ManganaChaplain

CANFLTPAC(Deploying Padre with HMCS VASNCOUVER)

Areas of Assistance• The chaplain may be of assistance to you

and your family in order to:– Offer pastoral care and counselling– Assist with referrals for social worker or

Mental Health– Family counselling referrals (Other

Helping agencies)– Religious/Spiritual Care

Chain of Command• The chaplain has access to the CO, XO, and COX’N.

– This means that the CO, XO, and COX’N maintain an open door policy for the chaplain.

– The chaplain will, however, attempt to resolve issues at the most appropriate level within the chain of command.

Confidentiality• Discussions with the chaplain are understood to

be of a confidential in nature.– Anything said to the chaplain in confidence will

not be disclosed to others, including the chain of command, without the permission of the member.

• But there is a the Padre will break confidentiality when members indicate:

• Harm to self Harm to others• Child abuse is indicated and when summoned by

the court of law.

Chaplain Main office(Rear Party)

• In Person: (Working Hours)• NADEN 35 (Naden Chapel)• Tel. 250 363 4030

• Duty Chaplain:• Tel. 250 363 2640 • For emergency cases after working hours,

holidays and weekends.

HMCS VANCOUVER “SEMPER VIGILANS” (EVER ON GUARD)

PUBLIC SERVICE HEALTH CARE PLAN (PSHCP)

CANADIAN FORCES DEPENDENT DENTAL CARE PLAN (CFDDCP)

PRE-DEPLOYMENT BRIEFING5 DECEMBER 2017

PSHCP

• The Public Service Health Care Plan (PSHCP) is offered to eligible members of the Canadian Armed Forces

• Designed to supplement your provincial health insurance plan (MSP) for reasonable and eligible expenses.

APPLICATION ANDEFFECTIVE DATE

• To apply, you must complete a PSHCP Employee Application form and submit it to your Orderly Room

• If received within 60 days from the date you become eligible for coverage, (i.e. marriage, common-law, birth of child, etc) your PSHCP coverage will take effect on the first day of the month following receipt of your application.

• If it is received more than 60 days after the date you become eligible it will take effect on the first day of the fourth month following receipt of your application.

POSITIVE ENROLMENT

• Once your application is approved, you will be issued a certificate number which you will need to complete Positive Enrolment with the plan administrator, Sun Life Financial

**YOU MUST COMPLETE POSITIVE ENROLMENT**• This entails providing information to Sun Life about

yourself, your spouse/common-law partner and each eligible child, including full name, address, gender and age, and whether you or any of your dependants have coverage under another group health care plan

POSITIVE ENROLMENT

• In order to receive your Public Service Health Care Plan (PSHCP) benefit card and have your claims paid under the PSHCP, you must complete positive enrolment. If you do not, your claims will not be paid

• SUNLIFE WEBSITE:https://www.sunnet.sunlife.com/signin/csi/PSHCP/E

POSITIVE ENROLMENT

REIMBURSEMENT

Prescription Drugs (Reimbursed at 80%):•Drugs that legally require a prescription•Certain life-sustaining drugs•Smoking cessation aids: Lifetime maximum $1,000•Erectile dysfunction drugs: Maximum $500 per calendar year

REIMBURSEMENT

Vision Care (Reimbursed at 80%)•Eye examination: 1 every 2 calendar years commencing odd years•Eyeglasses or contact lenses: Maximum $275 every 2 calendar years commencing odd years•Elective laser eye surgery: Lifetime maximum $1,000

REIMBURSEMENT

Medical Practitioners (Reimbursed at 80%)•Physiotherapist: Up to $500 and over $1,000 per calendar year•Psychologist: Maximum $2,000 per calendar year•Massage Therapist, Osteopath, Naturopath or Podiatrist/Chiropodist: Maximum $300 per calendar year per type of practitioner•Chiropractor, Speech-Language Pathologist: Maximum $500 per calendar year per specialty•Nursing services: Maximum $15,000 per calendar year.

REIMBURSEMENT

Dental Treatment (Reimbursed at 80%)•Dental expenses incurred for the treatment of an accidental injury to natural teeth or a jaw fracture•Certain dental surgical expenses

NOTE** This is not to be confused with coverage under the CF Dental Care Plan for regular dental benefits

REIMBURSEMENT

Out-of-Province Emergency Medical Expenses (Reimbursed at 100%)•Emergency treatment of injury or illness occurred on vacation or business travel: Maximum $500,000 per trip (Canadian currency)

– For vacation travel: Only emergency services obtained within 40 days of departure date from your province/territory of residence are covered

– For business travel: Only emergency services for the entire period while on “official travel status”

•Assistance services including transportation arrangements, medical referrals and advance payment of medical expenses

REIMBURSEMENT

• Out-of Province Referral Benefit (Reimbursed at 80%)

• Coverage for certain medical services not available in the province or territory of residence: $25,000 per illness or injury

• Written referral by the attending physician required

REIMBURSEMENT

Hospital Provision (Reimbursed at 100%)•Specified dollar amounts per day, for daily hospital accommodation charges in a licensed hospital not covered by a provincial health care plan (MSP)•Three levels of coverage available, each providing a different maximum towards a semi-private or private hospital accommodation:

– Level I – $60 per day– Level II – $140 per day– Level III – $220 per day

CO-ORDINATION OF BENEFITS

• If you and your dependant are covered under more than one group health plan, you may coordinate benefits up to 100% of the actual eligible expenses.

• Coordination of benefits between Public Service Health Care Plan (PSHCP) members is allowed.

CLAIMS

• A claim must be received by the Administrator within 12 months following the calendar year in which the expense is incurred and paid.

• A fully completed claim form must be signed by the member

• Original bills and receipts must be enclosed and full details of the services rendered or purchases made must be provided.

CLAIMS

• Plan members filing a claim under the Coordination of Benefits Provision must also include any claim statements received from the other plan.

• The Administrator will send a new personalized claim form every time a member submits a claim.

• If a member does not have a personalized claim form they may download the form from the PSHCP website at: www.pshcp.ca/forms-and-documents.

WHERE TO SEND CLAIMS

• Claims must be sent to the Administrator at the following address:

Sun Life Assurance Company of Canada

PO Box 6192 Stn CV

Montreal QC H3C 4R2

CONTACT INFORMATION

• For more information about PSHCP claims or benefits, members should contact the Administrator, Sun Life Assurance Company of Canada, at 1-888-757-7427

• Customer service representatives are available from 6:30 a.m. to 8:00 p.m. (EST), Monday through Friday.

• Plan members may also visit the Administrator’s website at: www.sunlife.ca/pshcp.

CANDIAN FORCES DEPENDENTDENTAL CARE PLAN

(CFDDCP)

CFDDCP

• The Canadian Forces Dependent Dental Care Plan (CFDDCP) is provided premium free to mbrs of the CAF for eligible spouses (married, common-law) and children under 21 yrs of age

• Note: coverage continues for children 21-25 yrs old when attending school full time or if the child has a mental or physical impairment incapable of engaging in self-sustaining employment and is primarily dependent upon you for support

PLAN ENROLMENT AND EFFECTIVE DATE

• CAF mbrs with eligible dependants are to advise their orderly room that they wish to participate in the plan upon change of circumstance such as marriage, birth of child, etc.

• Eligible dependants are then enrolled in the CFDCP immediately

SERVICE NUMBER

• Upon becoming a participant in the Plan, you will use your Service Number (SN) as the certificate number for your dependants.

• You must be sure to record your SN on any claims which you submit on behalf of your eligible dependants and on all correspondence with the Plan Administrator.

• The SN identifies you to the Plan Administrator, The Great-West Life Assurance Company.

BENEFITS

• The CFDCP provides coverage for specific services and supplies that are not covered under a provincial health or dental care plan.

• The Plan covers only reasonable and customary dental treatment, necessary to prevent or correct dental disease or defect, provided the treatment is consistent with generally accepted dental practices.

REIMBURSEMENT

Benefits Reimbursed at 90%•Diagnostic:

– x-rays, laboratory examinations•Preventive:

– dental cleaning and polishing, topical application of fluoride, space maintainers•Minor Restorative:

– amalgam, silicate, acrylic or composite•Endodontics:

– root canal therapy•Periodontics:

– treatment of gums•Minor Prosthodontic:

– (services for removable dentures):repairs and adjustments, relining and rebasing•Surgery:

– extractions of teeth, other surgical procedures•Adjunctive Services:

– emergency services not otherwise specified, anaesthesia

REIMBURSEMENT

Benefits Reimbursed at 50%•Major Restorative:– gold and porcelain restorations (inlays), crowns

•Major Prosthodontic:– complete dentures, partial dentures, fixed bridges

(abutments, pontics), repairs of fixed dentures (bridges)•Orthodontic:– applies to a covered spouse or a covered child under 21

years of age or under 25, if in full-time attendance at school or university.

•Surgical services, observation and adjustments, fixed appliances, removable appliances

MAXIMUMREIMBURSEMENT

• Except for orthodontic services, there is a reimbursement limit of $1,700 per calendar year per covered person for all eligible dental services.

• If you, your eligible spouse or common-law partner and/or children join the DCP on or after July 1 of any given year, the maximum reimbursement amount per person, excluding orthodontic services, is $850 for that year.

• Orthodontic services are subject to a separate lifetime limit of $2,500 for each covered person for all eligible orthodontic services.

DEDUCTIBLE AMOUNT

• The annual deductible amount is $25 per covered person.

• Where eligible expenses are incurred for more than one person in a family in a calendar year, the deductible amount will be limited to $50.

• Note - Carry-over deductible: If the first dental expense in a calendar year is incurred in the last quarter of the year (October - December) and the applicable deductibles have been satisfied, a new deductible will not be applied in the following year

CLAIMS

• Your first eligible claim must be submitted manually to Great West Life, – subsequent claims may be submitted

electronically by your dentist office – speak with your dentist office to confirm

• Complete an authorized claim form showing your full name and address, your Plan number (55777), your Service Number, and sign the claim form.

CLAIMS

• The dentist must complete his or her section on the claim form.

• A claim must be received by the Administrator within 12 months following the calendar year in which the expense is incurred and paid.

CLAIMS

• Send completed claims to:

Health and Dental Claims CentreP.O. Box 6025 Station MainWinnipeg, Manitoba R3C 3C7

• Claims can be found at:

http://www.forces.gc.ca/en/caf-community-benefits/dependants-dental-care-plan.page#CLAIM_FORMS

EXAMPLE

CONTACT

• Telephone: English & French - (204) 942-3589Toll-free line: English - 1-800-957-9777, French - 1-800-704-4007

• http://www.forces.gc.ca/en/caf-community-benefits/dependants-dental-faq.page

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DEPLOYMENTPOSTAL BRIEFING

Cpl Gibson

Deploymen

t Mail

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TWO WAYS TO SEND YOUR MAIL:

Canadian Forces (CF) morale mail service

Canada Post

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CF MORALE MAIL SERVICE

Free Service

Drop off at the local MFRC or Fleet / Naden Mail Offices

No special services available withCF Morale Mail (i.e. parcel tracking or express post)

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WEIGHT AND SIZE FOR PARCELS

The maximum weight for parcels is 20kgs

Oversize and overweight parcels will not be accepted.

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Example

40 CM

Max weight: 20Kgs 100 CM40 CM

MAXIMUM SIZE FOR MORALE MAIL PARCEL

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Aye Missew123 My StVictoria BC V9A 7N2Tel-765-4567

Smith A.Pte 123 (Mess #)HMCS VANCOUVERPO BOX 17000 STN FORCESVICTORIA BC V9A 7N2

CORRECT MAILING ADDRESS FOR HMCS VANCOUVER PERSONNEL

Contents:ChipsNewspapersBooks

Sender’s address

AddresseeDescription of contents

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MAIL SENT VIA CANADA POSTProcess at any Canada Post outlet

Postage is required on all parcels

Special services including insurance, Registered Mail, Xpresspost, Priority, etc are only in effect until it reaches FMO

Proof of delivery to a Military Post Office

Currently free letter mail

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John Doe123 My StVictoria BC V9A 7N2

Bloggins B.PO1 123 (Mess #)HMCS VANCOUVERPO Box 17000 STN FORCESVICTORIA BC V9A 7N2

MAIL GOING THROUGH CANADA POST

Return address

Addressee

Canada Post Custom Declaration is MANDATORY!

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CANADA POST CUSTOMS DECLARATION

Sender:Same as on parcel

Destination:Same ason parcel

Description of contents$20.00*NCV

Sign here

x

*NCV = No Commercial Value

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IMPORTANT IMPORTANT IMPORTANT IMPORTANT

ON THE CUSTOMS FORM REMEMBER TO FILL OUT THE LIST OF

CONTENTS AND DO NOT FORGET TO SIGN AT

THE BOTTOM

• Alcoholic beverages and tobacco products

• Corrosive liquids/solids, flammable liquids/solids

• Pornographic material

• Knives

• Drugs and narcotics (including prescription drugs)

• Compressed Gases (aerosols)

• Perishable items

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Supplementary restrictions according to host country

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PLEASE NOTE:

Note: Batteries are permitted only if they are in their original sealed package

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ALL PARCELS WILL BE SCREENED

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CF MAIL ROUTINGSMail will be sent via CMTT

Timings are unpredictable

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CF MORALE MAIL DROP OFF POINTS

Signal Hill MFRC

CPAC MFRC

Fleet Mail Office Naden Mail Room

A list of out of area locations is available at all drop off locations

Note: Wrapping paper and tape are available at all drop off locations.

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CONTACT INFORMATION:

FMO (250) 363-2176

MFRC (250)363-2640