HÄLSOSTADEN Ängelholm - European Commission · Ängelholm Sensible care Carl-Johan Robertz CEO,...
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HÄLSOSTADEN
Ängelholm
Sensible care
Carl-Johan Robertz
CEO, MD
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Our region: REGION SKÅNE
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1 healthcare
organization
33 municipalities
1,3 million inhabitants
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The healthcare system
County council – Region
Skåne Municipality – 33 in Skane
Primary
care
Hospital
based
specialist
care, in- and
out patient
care
Social care
In-home
care
Elderly care
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Healthcare in Skåne
• Nine hospitals whereof one
university hospital
• 150 primary care centers
Hälsostaden
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M
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R
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M
A
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G
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C
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A
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D
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9
HÄLSOSTADEN
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Primary care centre
10000 patients
6 physicians
Rehab
180 emplyoees
28 beds
Out-patient care
Medicine
400 employees
80 beds
Out-patient care
ER
Open 8-20
About 15000 visits/year
HälsostadenMunicipality
Mobile teams
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Sensible care
• Prevention
• Focus on quality of life
• Person centered care
• Integrated care
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RESULTS
• 10% reduction of hospital beds
• Annual savings 13 million SEK. 1 million
invested returns 1,85 million.
• Patient/relative satisfaction 100%
• Increased workforce satisfaction
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Re-admitted patients
0%
5%
10%
15%
20%
25%
Re-admittance 30 days
2011 2017
40%
reduction
2011 2017
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Priorities
SYGEHUS
Other
ACUTE
Patients with
chronic disease
Patients with
complex needs
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Why a mobile team?
• To provide safe & coordinated care for
patients at home.
• Provide the patients with fast assessments.
• Eliminate the need for unnecessary
transports to the hospital.
• Decrease the need of emergency care
• Avoid meaningless hospitalization.
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The Target Group
• Specific efforts on patients with
decreased somatic and/or cognitive
function, frailty
• Patients in an instable condition and in
need of coordinated help
• Patients that fulfill at least 4 of the
inclusion criteria
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Criteria of inclusion
• 65 years of age and above
• Unable to handle their own personal care (ADL)
• Has been admitted to the hospital at least once in the last 12 months
• 3 or more chronic diseases
• 6 or more prescribed drugs
• A probability that hospitalisation can be avoided by the teams
efforts.
• Patient is already involved with the municipality nurses regarding
their health/care
• Exceptions can be made after assessment from the teamphysician.
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Mobile Team
• Team for admitted patients ( Mon-fri
8.00-17.00
• Physician from hospital (geriatric spec.)
• 1 nurse from the emergency department,
• 1 nurse from the municipality
• Emergency-team (Mon-fri 13.00-17.00)
• Physician from primary healthcare center
• 1 nurse from the emergency department
• 1 nurse from the municipality
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Patient 1
S.E
The last 18 months trackrecord:
63 emergency-visits
-6 admissions (totally 20 days)
-Ambulance 3-4 times/week (8 timesin 1 week!)
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Action taken
• In the emergency
-Multiple cortisone-treatments
-Multiple antibiotic-treatments
-Multiple X-rays
-Several letters to the primarycare physician ”DO SOMETHING”
-Most commonly: Inhalations, cup of coffee, talk a little, thenback home...
• Mobile team
-SIP (Individual coordinatedplan)
- Medication review: continouscortisone, Pariboy, antidepressive treatment, adequately treated pain, osteoporosis treatment.
- Diagnosed and treatedAlzheimers-disease
- Oxygen in the home
- Family support
- Increased home care
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Results
In the Mobile care team 14 months:
-2 emergency-visits (weekends)
-1 admission (night-time, 12h)
-Last 12 months: no emergency-visits,
no ambulance-calls!
-15 homevisits (6 doc, 9 nurse),
- Last 6 months 1 phone call/week.
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Sensible care!
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Mobile teams: geriaticians, nurses from hospital
or primary care and municipality
Emergency team
- 94% prevention of visit to ER
- 73% prevention of hospitalization
Chronic team (admitted patients approx 30-40)
- 98% prevention of visit to ER
- 99% prevention of hospitalization
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ICT
• Joint medical record
• National patient overview (NPÖ)
• Enables all parties to access relevant data
from primary care, hospital and social
care.
• Contact inera.se for more information
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RESULTS
• 10% reduction of hospital beds
• Annual savings 13 million SEK. 1 million
invested returns 1,85 million.
• Patient/relative satisfaction 100%
• Increased workforce satisfaction
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Shared goal?
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The Swedish secret weapon
FIKA
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CHALLENGES
Merging cultures
ICT
Scaling up
Financial
Legal
Giving up power
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Key experiences
• Small organization
• Freedom to act
• Strong support from top management and
politicians
• Transparancy and relationships
• Win-win-win
• Make mistakes!
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Hälsostaden
Ängelholm
Carl-Johan Robertz
+46 708 392409
Thank you!