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Strategic Thinking
Finding the Future and
Transforming the Academy
John Pisapia, ProfessorFlorida Atlantic [email protected]
Hong Kong Shue Yan University
Workshop – 2012
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Overview Overview
Target #1: How to use of the Strategic Thinking Protocol to encourage universities to transition from inward looking silos to outward looking departments
and colleges.
Theme 1: The Nature of ChangePower of the Curve
Theme 2: Self Cultivation: A Way of Thinking, A Way of Acting, and a Philosophy
Theme 3: Organizational Cultivation: The SL METHODThe SL METHODA Way of Working A Way of Working to Find the Future and Make it Happen! 204/10/23
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Why? What? How?
Strategic ThinkingNew World – New Tactics
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The Mind we need!
Creative ideas are both novel and valuable
4
Unfortunately, “We can't solve problems by using the same kind of thinking we used when we created them.”
“Think Differently”
The innovative mind takes the creative idea and successfully implements it
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What is Stopping Us from Developing the Mindset we need?The Strategic Leader Network 5
Awareness Test
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“The most successful leaders see a picture not yet actualized. They see things that belong in the present picture but are not there yet. They make co-workers see that it is not their purpose which is to be achieved but a common purpose born of the activities of the group.” Mary Parker Follett
Why?
6
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WHY ?WHY ?Every few hundred years in western history there occurs a sharp transformation. We cross... a divide. Within a few short decades society rearranges itself, its world view; its basic values; its social and political structure; its arts; its key institutions. Fifty years later, there appears a new world...we are currently living through such a transformation. Drucker, 1993: p 1
You don’t have to change
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Why do we need to think and Lead Differently?
The Power of the CurveThe Power of the Curve
804/10/23
Expl
oita
tion
Expl
orati
on
The Strategic Leader Network
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The Strategic Leader Network
1907
1917
1927
WHAT KIND OF CHANGE IS THIS?
04/10/23 9
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Why do we need to Lead Differently?
The Power of the CurveThe Power of the Curve
1004/10/23
Expl
oita
tion
Expl
orati
on
Disruptive Innovation
The Strategic Leader Network
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The Strategic Leader Network - www.thestrategicleader.org
Sounds Nice, but how does it help me Transform the University?
You need to think, Act, and
Work in a strategic Way!
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Pisapia, J. (2009). The Strategic Leader. Charlotte: NC: IAP 12
The SL Way!First, cultivate yourself by developing a
Philosophy, a Way of Thinking and Acting,
and then, cultivate your organization by
employing the SL Method, that leads to
sustained not random success.
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Pisapia & Glick-Cuenot (2010) 13
MindsetResetting Your Thinking and See the Future
Mindset is the way you think about things. The schemas – , i.e. cognitive filters, mental models, and assumptions held by individuals or groups which creates an outlook that causes them to act in a certain way.
Thinking in a Strategic way Involves . . .
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Be Curious
Be Flexible
The Strategic Leader Network - www.thestrategicleader.org
Be Wise
Learn
Change
Sense
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The Mindset we Need
Requires that you are able to think through:
Synthesis as well as Analysis;
Nonlinearly as well as Linearly;
Abstractly as well as Concretely;
Creatively as well as Critically.15
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The Strategic Leader Network 16
The ability to:1. Make and execute: CONSEQUENTIAL DECISIONS about :
ENDS, STRATEGIES , and TACTICS
2. Think strategically and execute change effectively; with a profound appreciation for stability.
04/10/23
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And, just how do I do this in real life?
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04/10/23 Pisapia, J. (2009) The Strategic Leader. 18
Strategic Leadership
The What?Strategic leadership is the capability to
singularly, or with others, anticipate
change, and create direction,
alignment, commitment, and results
and write it down in an actionable plan.
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You need a Philosophy
04/10/23 19The Strategic Leader Network (SLN)
Just how do I do this in real life?
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The Philosophy Principle #1
• SLers know that that their ability to create and execute is dependent on people embracing solutions and acting upon them; not technical tools.
• Takeaway - Takeaway - The quality of my leadership is found not in my actions, but in those of my followers.04/10/23 Pisapia, J. (2009). The Strategic Leader. Charlotte, NC: IAP 20
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“We cannot teach people anything; we can only help them discover it in
themselves.”
Galileo Galilee
Principle #2
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“ One of the difficulties in bringing about
change in an organization is that you must do so through the persons who have been most
successful in that organization, no matter how faulty the system or organization is. To such persons, you see, it is the best of all possible
organizations, because look who was selected by it and look who succeeded most within it. Yet these are the very people through whom
we must bring about improvements.”George Washington
First President of the United States 22
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The Philosophy Principle # 31
Transformation Will Require a Change In Thinking…
“People are very open minded about new things. As long as they are exactly like the old ones.”
- Charles Kettering
23© 2009 Guidon Performance Solutions, LLC. All rights reserved. Guidon Performance Solutions is a licensee of LeanSigma®, a service mark of TBM Consulting Group.
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Pisapia, J. (2009). The Strategic Leader. Charlotte, NC: IAP 24
The Philosophy Principle #4
People want to be part of something larger than themselves. They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for , trust.” —Howard
Schultz, Starbucks (IBD/09.05)04/10/23
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The Philosophy The Philosophy Principle #5a Principle #5a
The goal of the Strategic Protocol is to establish conversations, focused on differing viewpoints and data, that generate a coherent statement of strategic intent to lead the organization to the future.
The outcome is a shared reality that is neither too rigid nor too chaotic; doesn’t over-control the organization or allow it to fall apart.
Pisapia, J. (2009). The Strategic Leader. Charlotte, NC: IAP04/10/23 25
How much do I
share?
CREATE SHARED REALITY AND DIRECTION
CREATE SHARED REALITY AND DIRECTION
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The WE-THEY Line
Decide How Deep you want to go?(c)Pisapia08 26
Philosophy - Principle #5b SLers create a shared reality, and then a shared direction to get more people above the WE-THEY LINE where vision and aspirations live.
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Principle #6
SLers Slers Act as Gardeners Senge (1999)
“Treating organizations like machines keeps them from changing, or makes changing them more difficult. We keep bringing in mechanics – when what we need are gardeners.” “We Keep trying to drive change when what we need to do is cultivate it.”
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04/10/23 28The Strategic Leader Network (SLN)
Sounds Nice but what does this have to do with strategic thinking?
You need a method!
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The Strategic Leader Network (SLN) 29
Click Here to Begin Game #1
Why?
04/10/23
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Finding the Future and
The Strategic Thinking Protocol
The Strategic Leader Network - www.thestrategicleader.org
John Pisapia, ProfessorFlorida Atlantic [email protected]
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The SL Method (SLM)
What is going on here?
What needs to happen here?
How do we make it happen?
How do we keep making it happen?
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The SL Method (SLM) Strategic Thinking
Strategic Execution
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The Strategic Leader 33
The Strategic Thinking ProtocolGoal #3 Learn: Synthesize - Filter out the NoiseThe Strategic Thinking Protocol Learn: Filter out the Noise –Synthesize - Create Statement -
Use the ToolsTransparencyLook Outside – Strategic ListeningLook Inside – Determine Readiness
The Navigating
Team
A shared statement of intent forms a psychological contract with members and guides the organization’s actions.
Use the ToolsStrategic Conversations
Strategy CanvasSWOT Analysis
Action Framework
Synthesizers inputsinputsCreate
Statement of Intent
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The Strategic Leader 34
Structural Components Process Components
Coordinating Committee
Work plans Data Types Statement of
Intent
Transparency
Strategic Listening
Strategic Conversations
Data Analysis
The Structural and Process Components of Strategic Thinking
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What is going on here?
Look
(c)Pisapia08 35
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LLOOKOOK
LLISTENISTENINTERNALINTERNAL EXTERNALEXTERNAL
Challenges Opportunities
36The Strategic Leader
Tool #1
Use Strategic Listening to find out What is Going on Here?
Strategic Listening
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The Strategic Leader 37
THE CHALLENGES AND OPPORTUNITIES OFFERED BY OUR ENVIRONMENTS
UNIVERSITY STATE PROFESSIONAL
Limited, declining, and inequitable distributions of resources, yet expectations continue to rise.
Increased need for ongoing,meaningful professional development for leaders and teachers. Much focus is on translating policy into practice; business/ Management skills; teaching and learning.
Help people to Learn how to learn Prepare people for world that is changing; digital, virtual communities, ambiguity, and a global workforce. Encourage transforming and personal learning.
What knowledge or capacity do we have that people will spend their money on outside of our courses?
Measurable outcomes Clear measurable outcomes are what count. A Department is recognized on faculty research and scholarship and alumni who are recognized for performance in their profession.
Accountability will get sharper It’s all about results. Standards & Prescriptive Procedures
Accountability/credibility Accountability is growing presence in higher education. Professor role is changing
Unclear mission and vision leads to competing expectations and a broken, fragile infrastructure. University in transition.
Differentiation How are we different? How do we wish to be different?
Distinctive signature What identity and expertise make EDL unique to the College, University, the field, and the profession? Do people see value in your program? What is the impact of our alums and their contributions?
Top down hierarchical structure strengthens bureaucracy. Centralized is thought to be better than decentralized.
Climate of Competition Role changes via community colleges and universities. Many providers Private for profit colleges /universities -Online degrees -Certification programs.
Leadership is an applied field. Programs must address this through coursework research about practice. Focus on actual problems not just case studies of others.
Reactive and not proactive Research Initiatives Need solid relevant research that is distributed in a timely fashion to practitioners.
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What needs to happen here?
The SL Method (SLM)
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LOOKLOOK
LISTENLISTENINTERNALINTERNAL EXTERNALEXTERNAL
LEARNLEARN
T00l #2T00l #2
Use Use Strategic ConversationsStrategic Conversations to find out to find out What Has to Happen What Has to Happen HereHere??
ChallengesOpportunitie
s
39The Strategic Leader
Strategic Conversations
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40
Tool:
Use Strategic Conversations to develop the shared reality
The Strategic Leader
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LOOKLOOK
LISTENLISTENINTERNALINTERNAL EXTERNALEXTERNAL
LEARNLEARN
The Strategic Thinking ProtocolThe Strategic Thinking Protocol
What Has to Happen Here?What Has to Happen Here?
ChallengesOpportunitie
s
41Pisapia, J. (2009). The Strategic Leader. Charlotte, NC: IAP04/10/23
Analytic Tools
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Pisapia, J. (2009). The Strategic Leader. Charlotte: IAP 42
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Pisapia, J. (2009). The Strategic Leader. Charlotte: IAP 43
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Learn: Analyze Information
04/10/23 Pisapia, J. (2009). The Strategic Leader. Charlotte, NC: IAP 44
Your Subject
You
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Tool # 3Use The Strategy Canvas to develop a strategy
Pisapia, J. (2009). The Strategic Leader. Charlotte: IAP 45
Finding Value Innovation
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Tool #4 Use the SWOT to develop prioritiesAsk, In relation to our Vision, What are the SWOT’s facing our organization? Agree on 5-6 priorities
Strengths•What is our strongest business asset? •Do you consider that our team strong? Why? •What do we offer that makes us stand out from the rest? •What unique resources do we have? •Do we have any specific marketing expertise? •Do we have a broad customer base? •Additional strengths
Weaknesses•What can be improved? •In what areas do our competitors have the edge? •What necessary expertise / manpower do we currently lack? •Do we have cash flow problems? •Are we relying primarily on just a few clients or customers? •Additional weaknesses
Opportunities•What trends do you see in our industry? •What trends do you foresee that might impact our industry? •What trends present interesting opportunities for us? •What have you seen in the news recently that might present an opportunity? •Additional opportunities
Threats•What obstacles do we face? •What is the competition doing that we’re not? •What challenges can be turned into opportunities? •Are external economic forces affecting our bottom line? •Additional threats
46The Strategic Leader
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PrioritiesPrioritiesPriorities are set to focus on what the organization needs
to do to achieve its aspiration. They • Are not pre-identified goals. • Are best guesses of the areas the organization should
explore to work toward its aspiration. • Provide a sense of discovery and are not established in
priority order. • Are flexible enough so leaders can identify initiatives in
each category and have the dexterity to pursue opportunities
• Describe how the organization intends to allocate resources to accomplish the mission/aspiration over time
The Strategic Leader 47
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Tool # 5Use The Strategy Map to determine specific goals in each priority!
Reduce EliminateWhich Factors should be reduced below the industry standard?
Which factors that we take for granted should be eliminated?
Create RaiseWhich factors should be created that we have never offered before
Which Factors should be raised well above what we currently offer?
The Strategic Leader 484 Actions
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Use what you Learn to Inform your Thinking about Future Options…
Then write them down
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The Statement of IntentThe Statement of Intent
Mission
Aspiration
Core Values
Actions
Priorities
The Statement of Intent
Create an Actionable PlanCreate an Actionable Plan
One page front and back
University
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Statement of Intent Components Mission
The Mission describes what you do - why the organization is in business in one sentence with no more than 3 clear, crisp, compelling concepts.
AspirationAspirations clearly & concretely defines a compelling desired
future in one sentence. What do you want to become?Core Values/Guiding Principles
Core Values describe what makes you unique – what the organization stands for and how it will act in the daily flow of activity.
Actions/Priorities/InitiativesActions FITFIT the enterprise to its external environment and
FOCUS the organization and its members on what needs to be done to reach its aspiration. How will you move in the direction of your aspiration?
Mission, Aspiration and Principles are fixed – Priorities/Initiatives are flexible.
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52
The Value of a Well-Conceived Statement of Intent
• Crystallizes long-term direction• Reduces risk of rudderless
decision-making• Conveys organizational
purpose and identity• Keeps direction-related actions of lower-
level managers on common path• Helps organization prepare for the future
The Strategic Leader
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LOOKLOOK
LISTENLISTENINTERNALINTERNAL EXTERNALEXTERNAL
LEARNLEARN
The Strategic Thinking ProtocolThe Strategic Thinking Protocol
What Has to Happen Here?What Has to Happen Here?
ArticulateArticulate Strategic IntentStrategic Intent
ChallengesOpportunitie
s
Effective in new Effective in new or stable or stable
environmentsenvironments
Builds on New Builds on New CompetenciesCompetencies
53The Strategic LeaderManage the Change
It Lights the Way
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The Strategic Leader 54
It Lights the WayIt Lights the Way
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Want [email protected]
• Pisapia, J. (2009). The strategic Leader: New tactics for a globalizing world. Charlotte: NC.
Information Age Publishing (in CUHK book store)
• Join one of SLN's Global Learning Communities!
04/10/23 The Strategic Leader Network 55