HIUGER PROFILE110

Phone : +971 551584187

Email : [email protected] Website : www.hiuger.com P.O. Box : 53148, Shj U.A.E.

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HIUGER IT Solutions FZE

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Corporate Profile

Phone : +971 551584187


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Corporate Profile

Hiuger FZE is a Sharjah owned company organized to provide Total Information

Technology (IT) Hardware and Software Solutions, from large-scale software

development to computer hardware supply. The company is responsible for

conception, development and management of the information systems of its

clientele.

Hiuger FZE started its operation in year(2009) and in the past few years We have

not left any stone unturned, offering support and services not only in Branded

Personal Computers (DELL, IBM, BENQ, ACER, HP) along with Software’s,

maintenance, networking and accessories. With our software’s, we have been

providing an inexpensive computer-based management program. As Systems

Integrators we provide a total solution at competitive rates, including Network

design and deployment, Hardware, Software, Support, Training, Complete

Cabling infrastructure, Internet Development and Telecommunications

Solutions.

Vision Statement:

“Our vision is to create lasting relationship with our clients and with our business

partners. By being able to incorporate newer and advance products within our

existing product line, we develop entrusted relationships.”

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Mission Statement

Providing full support for our clients and saving their investment in IT.

Core Values

In all of our business activities, we embrace these core values as a guiding

philosophy and way of life.

Quality - Quality is our way of life. We are never satisfied with how things

are. We strive to continuously improve in all of our undertakings, always

consistent with our total quality philosophy.

Customer Orientation - Our Customers are our lifeblood. We exist

because of our clients. They should rightfully be the highest priority of our

attention.

Team Orientation - We work as a team, fostering cooperation rather than

competition. By working together in harmony toward a common goal, we

accomplish more than working alone.

Discipline - While we promote camaraderie to usher in a climate of openness, we never sacrifice our Professionalism, Integrity and Competence - key attributes that sum up our work philosophy.

Ethics - We strive to build and nurture a lasting partnership with our

Clients.

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Customers - Relationship that can only flourish when founded on

honesty, transparency and fairness. - Ethical principles we adhere to in all

our business dealings.

Result Orientation - We value results more than the meaning of attaining

them. We always begin any undertaking with the end in mind. We take a

step forward, conscious of our moves, never straying from our path

towards our goal. We take proactive rather than reactive instances. We

make things happen.

Organizational Structure:

Hiuger teams have been carefully chosen based on their expertise, experience,

ability, performance records. The Management and staff have worked together

in strengthening the company's policy to develop and maintain close

relationships with the client base and providing those efficient and professional

services.

Hiuger Strength.

Hiuger FZE primary strength lies in its requirement - driven product range, a

large installation base, stable financial position, mature distributor channel and

a professional support infrastructure. Much effort and expense have contributed

to the development of an extensive-support package. This support extends from

simple questions to training and professional advice. Quality products combined

with professional and accessible support contribute towards ensuring total

customer satisfaction. This support extends from simple questions to training

and professional advice. Skilled resource personnel are always at work in Hiuger

IT Solutions, where specialized training and human resource development

programs are continuously conducted for each employee. Professional training

is also conducted for our business partners to ensure that all our users enjoy

professional service levels. In the last 4 years, additional investment into

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Research and Development has been made to support Hiuger FZE Strategy of

continuous product upgrade and enhancement.

Hiuger Market Strategy

Hiuger FZE will continue to expand its operations to cater its business from all

over the UAE. This involves establishing more worldwide presence in strategic

locations where professional local implementation and support will be a

standard service. A high quality of service and skills at each support center is

especially important to Hiuger FZE to ensure customer satisfaction.

Skilled resource personnel are always at work in Bits Arabia, where specialized

training and human resource development programs are continuously

conducted for each employee. Professional training is also conducted for our

business partners to ensure that all Hiuger FZE system users enjoy professional

service levels. In the last 3 years, additional investment into Research and

Development has been made to support Hiuger FZE Strategy of continuous

product upgrade and enhancement

Our Business:

In order to meet the business and technology needs of customers ,

Hiuger Communication focuses on the main requirements for fully

converged enterprise networks: availability, performance, scalability and

ease-of-use. What's unique about the way Hiuger delivers is that its network

solutions combine the following capabilities in order to deliver practical-to-

use and high-value solutions with the maximum return on investment to the

customers:

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areas of the network - from the core to the perimeter and down to the

desktop.

Collaboration by enabling user-to-user communications via voice, video or

data. With networked telephony products offer collaboration today, and

this will broaden in the future to cover voice and data and video.

Mobility with anytime, anywhere connections .Hiuger offers

broadband fixed wireless; wireless access points, adapters and connectivity

products based on WiMax, WI-Fi and Bluetooth technology, supported by

web-based device management tools.

Content delivered effectively and quickly where it's needed in the network.

With Hiuger’s cutting-edge switching products make it costeffective to

scale performance for the many disparate workgroups Within an

organization, this combination of capabilities is delivered in the form of the

following categories of products and solutions:

Switches (Core, Distribution and Edge).

Web Solutions.

Broadband Fixed Wireless, Wireless Access Points, Adapters and

Connectivity Products.

Internet Access Gateways.

Secure NICs, including Embedded Firewall Products. Network Jack.

Network Management Applications. Professional Services.

o In future, Hiuger continue to establish new levels of

innovation, ideas and deliver new products that validate their

brand promise to business customers - namely taking what's

possible through hard work and modernization and delivering

practical products and solutions.

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Hiuger Specializations.

Networking Solutions

o Structured Cabling

o Data and Storage Solutions

o Network Design And Implementation

o Voice And Data Cabling Using Optical Fiber, CAT6, CAT5

Hardware Solutions

o Active Hardware Solutions

o Server, Storage Management, Data Protection, Backup &Archives, OS,

Security and Surveillance,

Security and Surveillance Solutions

We provide the consultancy, installation and support of:

o Digital and IP Cameras, DVRs and Accessories

o Firewall Solutions

o Door Access Control Solutions

o Antivirus Solutions

Telephone Systems/ PABX

Our capacity to install PABX or PBX (Intercom) Systems is not limited to a single brand.

Avaya IP Installation with IVR and soft phone, Unified Messaging and IVR o Panasonic

PABX Installation and Support

o Call Accounting Application

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Software & Web Applications Development

o Website Design

o E-Commerce

o Search Engine Optimization

o Dedicated Web Hosting

o Content Management System

o Customer Relationship Management System

Printer Repair and Annual Maintenance Services

We offer annual maintenance services for the following

• Printers

• Photocopier

• Fax and Plotter

We deal in all the major brands like HP, Panasonic, Sharp, Kyocera,

Canon, EPSON, Xerox, and Brother

IT Support and Services

o Annual Maintenance Contracts

Setting up new employees in Active Directory

Installing laptops for new users

Fixing email accounts for new users

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Help-desk for users

Printer, laptop and server support

IT engineer assigned to look after your needs

Preventative maintenance carried out every Month

Expert phone support with remote access

IT reports emailed weekly by our helpdesk

Minimum response time, No Hidden Costs

User PC problems, Monthly management review

Complete IT peripherals documentation

Detailed support history

o Resident Engineer

Phone : +971 551584187 Email : [email protected] Website : www.hiuger.com P.O. Box : 53148, Shj U.A.E.

Our Clients

Phone : +971 551584187 Email : [email protected] Website : www.hiuger.com P.O. Box : 53148, Shj U.A.E.

HIUGER PROFILE110

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