Historical Evolution

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    MANAGEMENTMANAGEMENT

    Is understanding management important

    A process designed to achieve an

    organizations objectives by using its

    resources effectively and efficientlyin a changing environment.

    Process of getting things done, efficiently

    and effectively, through and with otherpeople.

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    Functions of management& importance to each level

    Is Understanding Management

    Important?

    Management affects everyone in an

    organization.

    Poorly managed organizations will not be

    successful.A good manager is a combination of many

    factors.

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    The Functions ofThe Functions of

    ManagementManagement

    Managers

    Planning

    activities toachieve the

    organization's

    objectives

    Organizing

    resources andactivities toachieve theorganizationsobjectives

    Staffing

    theorganization

    with qualified

    people

    Directing

    employeesactivitiestowardachievementof objectives

    Controlling

    theorganizations

    activities

    to keep it

    on course

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    Importance of Management FunctionsImportance of Management Functions

    to Managers in Each Levelto Managers in Each Level

    Plannin

    g

    Plannin

    g

    Plannin

    g

    Organizing

    Organi

    zing

    Organi

    zing

    Staffing

    Staffing

    Staffing

    Directi

    ng

    Contro

    lling

    Directing

    Directing

    Contro

    lling

    Contro

    lling

    Top

    Managers

    Middle

    Managers

    First-Line

    Managers

    Least

    Important

    Most

    Important

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    Historical Evolution Of ManagementHistorical Evolution Of Management

    Provides a conceptual framework for

    organizing knowledge and providing a

    blueprint for action.

    Management theories, used to build organizations, aregrounded in reality.

    Most managers develop their own theories about how they

    should run their organizations.

    An awareness and understanding of historicaldevelopments in management are important.

    Furthers the development of management practices.

    Avoiding the mistakes of others in the past.

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    Early Management PioneersEarly Management Pioneers

    Robert Owen (17711858)British industrialist who was one of the first managers to

    recognize the importance of human resources and the

    welfare of workers.

    Charles Babbage (17921871)English mathematician who focused on creating

    efficiencies of production through the division of labor,

    and the application of mathematics

    to management problems.

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    Classical Management PerspectiveClassical Management Perspective

    Scientific ManagementConcerned with improving the performance of individual

    workers (i.e., efficiency).

    Grew out of the industrial revolutions labor shortage at

    the beginning of the twentieth century.Administrative Management

    A theory that focuses on

    managing the total organization

    rather than individuals.

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    Scientific ManagementScientific Management

    Frederick Taylor (18561915)Replaced old methods of how to do work with

    scientifically-based work methods.

    Believed in selecting, training, teaching, and developing

    workers.Used time studies of jobs, standards

    planning,instruction cards, and piece-work pay systems

    to control and motivate employees.

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    Steps in Scientific ManagementSteps in Scientific Management

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    Administrative Management TheoryAdministrative Management Theory

    Henry Fayol (France 1841- 1925)

    Being a top manager, Henry Fayol developed his Management theory soto be taught to individuals who have administrative responsibilities. Fayolisolated the main activity types in the industry or business.

    With in Managerial Activities, Fayol identify five following activities:

    Planning

    Organizing

    Commanding

    Coordinating

    Controlling

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    Fayols 14 Principles of ManagementFayols 14 Principles of Management

    1. Division of work.2. Authority.

    3. Discipline.

    4. Unity of command.

    5. Unity of direction.

    6. Subordination of

    individual interestto the interests of

    the organization.

    7. Remuneration.8. Centralization.

    9. Scalar chain.

    10. Order.

    11. Equity.

    12. Stability of tenure

    of personnel.13. Initiative.

    14. Esprit de corps.

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    Management TheoriesManagement Theories

    1. Division of work. Specialization increases output by making

    employees more efficient.

    2. Authority. Managers must be able to give orders. Authority gives

    them this right. Along with authority, however goes responsibility.

    3. Discipline. Employee must obey and respect the rule that govern

    the organization.

    4. Unity of command. Every employee should receive orders fromonly one superior.

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    Management TheoriesManagement Theories

    5. Unity of direction. The organization should have single plan of

    action to guide Managers and Workers.

    6. Subordination of individual interest to the general interest. The

    interest of any one employee or group of employees should not

    take procedure over the interest of the organization as a whole.

    7. Remuneration. Workers must be paid a fair wage for their

    services.8. Centralization. This term refers to the degree to which the

    subordinates are involved in decision making.

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    Management TheoriesManagement Theories

    9. Scalar chain. The line of authority from top management to the

    lowest ranks in the scalar chain.

    10. Order. People and material should be in the right place at the

    right time.

    11. Equity. Managers should be kind and fair to their subordinates.

    12. Stability of tenure of personnel. Management should provide

    orderly personal planning and ensure that replacements are

    available to fill vacancies.

    13. Initiative. Employees who are allowed to originate cary out plans

    will exert high level of effort.

    14. 14.Esprit de corps. Promoting team spirit will build harmony and

    unity in the organization

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    Behavioral Management PerspectiveBehavioral Management Perspective

    Behavioral ManagementEmphasized individual attitudes and behaviors, and

    group processes, and recognized the importance of

    behavioral processes in the workplace.

    Assumed that the managers concern for workers would

    lead to increased worker satisfaction and

    improved worker performance.

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    Organizational BehaviourOrganizational Behaviour

    A contemporary field focusing on behavioralperspectives on management.

    Important topics in organizational behaviorresearch:

    Job satisfaction and job stressMotivation and leadership

    Group dynamics and organizational politics

    Interpersonal conflict

    The structure and design of organizations

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    Behavioral Management PerspectiveBehavioral Management Perspective

    TodayToday

    Provided important insights into motivation, group

    dynamics, and other interpersonal processes.

    Focused managerial attention on these criticalprocesses.

    Challenged the view that employees are tools and

    furthered the belief that employees are valuable

    resources.

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    The Systems Perspective of OrganizationsThe Systems Perspective of Organizations