Hill and Jones Strategic Management Chaper 1

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    Chapter 1: Strategic Leadership:Managing the Strategy Making Process

    for Competitive Advantage

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    Business Organizations

    An organization is a

    collection of functions or

    departments working

    together to bring aproduct or service to

    market.

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    Types of Organizations

    Sole Proprietorship

    owner/operator.

    Partnershipthe business is

    owned by two or morepeople.

    Corporationa business

    entity that issues shares of

    ownershipcan be public

    or private

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    Strategy

    1. Defined as a set of actions that are related,used by managers to increase organizationalperformance

    2. Strategic leadershiphow to manage anorganizations strategy making process toimprove organizational performance

    a. Strategy making processthe selection andimplementation of a choice of processesdesigned to advance organizational goals

    b. Strategy formulationthe task and process ofselecting organizational strategies

    c. Strategy implementationtranslating the

    selected strategy into actioni. Designing, delivering, and supporting productsii. Improving the efficiency and effectiveness of an

    organization

    iii. Designing an organizations structure, controlsystems, and culture

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    Maximizing Organizational Value

    1. Profitabilitythe ability of an organizationto generate financial returns for its investors

    a. Return on invested capitalearnings generatedfrom money used to start and operate a businessmeasured as net income after taxes/(capital anddebt)

    b. Measures the efficiency and effectiveness of theuse of a firms capital

    c. Profit growththe increase in an organizationsnet profit over time

    2. Shareholder Valuethe reason whyinvestors purchase shares of a corporation

    a. Includes anticipated share price appreciationan increase in stock price

    b. Includes anticipated dividendsfunds generatedby an organization that are paid to shareholders

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    Competitive Advantage

    1. A competitive advantage iswhere an organization obtainsgreater profitability than theaverage profitability of other

    organizations competing for thesame set of customers

    2. Sustained competitive advantagewhen an organizations

    strategies allow it to maintainabove average profits for anumber of years

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    Business Model

    A business model is

    managements conception

    of how a set of strategies can

    be used in a coherentmanner to enable an

    organization to obtain a

    competitive advantage,

    achieve superior profitability,and provide above average

    profit growth

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    Business Model (Continued)

    A business model specifies how acompany will:

    1. Select its customers

    2. Define and differentiate its product

    offerings3. Create value for its customers

    4. Acquire and keep customers

    5. Produce goods and services

    6. Deliver goods and services to the

    market7. Organize the firms activities

    8. Configure the organizations resources

    9. Achieve and sustain profitability, and

    10. Grow the business over time

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    Variations in Performance by Industry

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    Types of Managers

    1. General Managersbear overallresponsibility for the organization orone of its major self-contained units

    2. Functional Managerssupervise a

    particular task, activity, or operation

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