Higher Logic Learning Series: A Kick-Ass Community Manager Round Table
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Higher Logic, the leading cloud-based community platform, hosted the 2014 Higher Logic Learning Series session called: A Kick-Ass Community Manager Round Table on Thursday, November 6 at 2:00PM Eastern. We’ve invited a panel of kick-ass community managers to the conversation. We asked our partner Ben Martin, CAE, Chief Engagement Officer for Online Community Results, to facilitate an interactive dialogue covering all things community. Ben asked the tough questions, our panel brought real answers. If you’re interested in the next conversation about community management, this is the session for you. Topics included: • Community strategy • Engagement tips • Gamification ideas • Benchmarking resources Kick-Ass Panel: Teah Hopper, Missouri REALTORS® Anne Margaret Olsson, SHRM Christine Q. Shupe, CAE, VHMA Angelika Lipkin, Higher Logic Heather McNair, Higher Logic Learn more about Higher Logic's interactive webinar series: www.higherlogic.com/resources/learning-series.
Transcript of Higher Logic Learning Series: A Kick-Ass Community Manager Round Table
What makes a kick-ass community?
Devoting time to community management
Photo cred: Sean MacEntee
What makes a kick-ass community?
Following a community management process
Photo cred: Chris Lott
What makes a kick-ass community?
Explaining the value you bring to your organization
Photo cred: Simon Cunningham
Tell us your story.How did you get into community management or become involved
in your online community.
A community manager is _____________________________.
Fill in the blank.
What's the single best kick-ass community management
tactic you use?
What's the most surprising success you've had as a community manager?
What's the feature or system in your online community you think
everyone should know about?
What are some ways vendors/exhibitors can participate
in a community?
Ginny Butsch, The Educational Theatre Association
How do you communicate success or ROI to management, the board or those who don’t participate
in the community?
Lindsay Starke, Professional Photographers of AmericaKristi Donovan, Association of University Programs in Health Administration
How do you manage risk in your online community? The rules change
often, how do you keep up?
What advice do you have for new community managers?
Tell us more about your plans in the future with your community.
What does 2015 look like?
