ATTRIBUTES OF A COACH “ HIGH TECH ” or “ HIGH TOUCH ” ? TOOT BYRON, 2004 Queensland Cricket.
High Tech ≠ High Touch
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Transcript of High Tech ≠ High Touch
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How To Use Emerging Technology
To Forge Deeper, Stronger Relationships
Jeff Turner, President, Zeek Interactive, Twitter: @jeffturner
HIGH TECH ≠ HIGH TOUCHIgnore
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“Our networked life allows us to hide from each other, even as we are
tethered to each other. We’d rather text than talk.” – Sherry Turkle
Alone Together
Photo by Ultra Silo1 via Flickr Creative Commons
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“Every technology is both a burden and a blessing;
not either-or, but this-and-that.” – Neil Postman
Enthusiastic About Technological Change
Photo by D. Sharon Pruitt via Flickr Creative Commons
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Nothing. That’s the problem.
What’s Wrong With This Picture?
Photo by Melvin Schlubman via Flickr Creative Commons
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“New media not only affect the way people behave, but they eventually
affect the way people feel they should behave.” – Joshua Meyrowitz
Media Changes The Way We Behave
Photo by Ultra Silo1 via Flickr Creative Commons
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“Giving undivided attention is the first and most basic
ingredient in any relationship.” – Kare Anderson, Harvard Business Review
What Captures Your Attention?
Photo by Ed Yourdon via Flickr Creative Commons
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“It is also a state of mind. It consists in the deification of technology, which
means that the culture seeks its authorization in technology, finds its
satisfactions in technology, and takes its orders from technology.” – Neil Postman
Technology Is A State Of Culture
Photo by David Roseborough via Flickr Creative Commons
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“Our most serious problems are not technical, nor do they arise from
inadequate information.” – Neil Postman
What Problem Does This Solve?
Photo by Yourdon via Flickr Creative Commons
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“Whether media have actually affected the amount of family interaction may be less of an issue than the fact that they have changed the uniqueness of what goes on in the home.” – Joshua Meyrowitz
No Sense Of Place
Photo by Ed Yourdon via Flickr Creative Commons
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“Truly different behaviors require truly distinct situations.” – Joshua Meyrowitz
Technology Is Not A Differentiator
Photo by Ed Yourdon via Flickr Creative Commons
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“A person can lie verbally much more easily
than he or she can “lie” non verbally.” – Joshua Meyrowitz
We’re Missing The Nonverbal
Photo by Yourdon via Flickr Creative Commons
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… and consider how we want the world to look.
It’s Time To Pause
Photo by Ed Yourdon via Flickr Creative Commons
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You have the ability to alter your behavior, and change the game.
Awareness Brings Opportunity
Photo by Ed Yourdon via Flickr Creative Commons
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Be where you are, with who you’re with.
Be In The Moment
Photo by Tom French via Flickr Creative Commons
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I will do business with someone I can laugh with.
How We Engage Matters
Photo by Rob Boudon via Flickr Creative Commons
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Use the computer to get off of the computer.
Seek Hugs Over Likes
Photo by Tedeytan via Flickr Creative Commons
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When it comes to trust, nothing is more efficient than face-to-face.
The Fastest Way To Trust
Photo by Isafmedia via Flickr Creative Commons
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“When you adopt a technology, you also adopt
the philosophy embedded in that technology.” - Clay Shirky
Technology Is Not Neutral
My Facebook Page
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If you’re not vigilent, their agenda becomes your agenda.
Don’t adopt philosophies counter to your own philosophy.
Facebook Has An Agenda
My Facebook Page
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Don’t take the path of least resistance.
Get Personal
My Facebook Page
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The next best thing to being there.
Exploit Skype, GoToMeeting
Photo by Joxe via Flickr Creative Commons
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Even blogging can take a different direction when
the focus shifts to “You Engaging Others.”
SEO, yes. But YEO as well.
Miamism Showcases Genius Jones
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How many opportunities are you missing by staring at your phone?
Connect Locally
Photo by ME, yesterday morning at Starbucks
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Get out from behind the computer.
Eyes Over Screens
Photo by Joe Fakih Gomez via Flickr Creative Commons
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The real thing is always better. Never forget that.
Real Parties Over Virtual Parties
Photo by Bart Everson via Flickr Creative Commons
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“It is important to remember what can be done
without computers” – Neil Postman
Analog Over Digital
Photo by Emily Rachel Hildebrand via Flickr Creative Commons
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How To Use Emerging Technology
To Forge Deeper, Stronger Relationships
Jeff Turner, President, Zeek Interactive, Twitter: @jeffturner
HIGH TECH ≠ HIGH TOUCHIgnore