HG.ECC 11.10
-
Upload
harry-goldstein -
Category
Documents
-
view
221 -
download
0
Transcript of HG.ECC 11.10
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 1/23
How we deliver µHow we deliver µ practical practical advice that works¶ advice that works¶
East Coast ConsultingEast Coast Consulting Pty Ltd Pty Ltd
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 2/23
An Introduction to East Coast An Introduction to East Coast
Con
sulting
Con
sulting
Over 95% of private sector businesses areSME¶s - employing two thirds of the workforce
Most SME businesses suffer from limitedfinancial resources
and «in many cases weak business management
and marketing skills
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 3/23
An Introduction to East Coast An Introduction to East Coast
Con
sulting
Con
sulting
Unlike larger organisations and corporations,SME¶s generally lack the resources (over 80%
employ less than 20 people) to build amanagement team of professionals experiencedacross a broad range of busi ness critic al d iscipl i nes.
In fact, the burden of maintaining and growing asuccessful independent business is generallylimited to Managing Director / Owners / Partners.
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 4/23
An Introduction to East Coast An Introduction to East Coast
Con
sulting
Con
sulting
Sometimes this falls on just one person.
With so much to do and with limited resources,many feel frustrated at the ever-increasingdemands being placed upon them.
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 5/23
W orrying StatisticsW orrying Statistics
85% of all businesses employing less than 60people don¶t know where to go for advice
Less than 35% of all businesses see any needfor marketing
Less than 20% of businesses employing lessthan 30 people have a CEO/Managing Director with any pr ev ious ex peri enc e i n runni ng a
busi ness!
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 6/23
W orrying StatisticsW orrying Statistics
27% of all companies employing more than 5sales people have no formal, or ongoing salestraining
74% of all businesses feel they are under-capitalised
More than 60% of businesses f ai l because of poor financial practices
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 7/23
Typical SME problemsTypical SME problems -- 11
Most Managing Directors / Owners work tooMost Managing Directors / Owners work toohard & receive too little reward.hard & receive too little reward.
For most, the business consumes, rather thanserves their lives.
Absence of a personal life plan that purposefully Absence of a personal life plan that purposefullyguides their daily actions.guides their daily actions.
Not grasped that they can & should create abusiness that works without them.
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 8/23
Typical SME problemsTypical SME problems -- 22
Most Managing Directors / Owners wear tooMost Managing Directors / Owners wear toomany hats & havemany hats & have no planno plan to free themselvesto free themselvesfrom the technical work of the business.from the technical work of the business.
Nearly all are organised around existing peopleNearly all are organised around existing peoplerather than business processes = inconsistentrather than business processes = inconsistentperformance & havoc when key players leave.performance & havoc when key players leave.
U
nable to depend upon employees, many SMEowners feel trapped in business.
Confused reporting lines = overlap & lack of Confused reporting lines = overlap & lack of clarity!clarity!
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 9/23
Typical SME problemsTypical SME problems -- 33
No examination of impact entire businessNo examination of impact entire businessprocess has on their customers.process has on their customers.
Market & sell by µseat of pants¶ rather than applyproven marketing & selling strategies.
Failure to appreciate that in the best business,Failure to appreciate that in the best business,
syst emssyst ems run the business & ordinary people runrun the business & ordinary people runthe systems.the systems.
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 10/23
Typical SME problemsTypical SME problems -- 44
65% of all SME¶s feel they have a poor 65% of all SME¶s feel they have a poor relationship with their financial backersrelationship with their financial backers
Many have issues with access to fundsMany have issues with access to funds
Many need funding to expandMany need funding to expand
Funding required typically $1 to $4 millionFunding required typically $1 to $4 million
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 11/23
Typical SME problemsTypical SME problems -- 55
Many do not have a strategyMany do not have a strategy -- and only get toand only get towhere they are by chance!where they are by chance!
--------------------------------------------------------------------------------
Bad news is that it¶s a long list of problems &unfortunately far from complete««.
Good news is that ever y point DOES have aGood news is that ever y point DOES have a
solution!solution!
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 12/23
M anaging Directors/Owners of M anaging Directors/Owners of
S ME
¶sS ME
¶s
Have usually put up the money!Have usually put up the money!
Dynamic, entrepreneurialDynamic, entrepreneurial
Strong in their own areasStrong in their own areasBu t Bu t
Often lack broad business experienceOften lack broad business experience
Usually lack formal business training
Usually lack formal business training
Have no specialist advisors / board of directorsHave no specialist advisors / board of directors
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 13/23
Don¶ t k now what they d on¶ t Don¶ t k now what they d on¶ t
k now! k now!
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 14/23
W hy is this relevant? W hy is this relevant?
Managing Director/Owner only sees symptomsManaging Director/Owner only sees symptomsof the problemsof the problems
Has no time or possibly lacks skills to findHas no time or possibly lacks skills to find
solutions to specific business problemssolutions to specific business problems
This can seriously damage the businessThis can seriously damage the business
We are able to facilitate changeWe are able to facilitate change AND AND makemakeclients more secure and profitableclients more secure and profitable
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 15/23
Being a M anaging Being a M anaging
Director/Owner Director/Owner
I s one of the toug hest & l onel i est positions i n I s one of the toug hest & l onel i est positions i n busi nessbusi ness
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 16/23
Sol u tionSol u tion
T he Busi ness Support Prog r am v i a E ast Coast T he Busi ness Support Prog r am v i a E ast Coast
Consul ti ng Consul ti ng
All busi nesses could benef it f rom hel p, and All busi nesses could benef it f rom hel p, and bett er w ant ed than needed bett er w ant ed than needed
A t ai l or ed co A t ai l or ed co--or d i nat ed prog r am del i ver ed by or d i nat ed prog r am del i ver ed by
speci al istsspeci al ists Acc ess to an ong oi ng si ngle sourc e of hel p, Acc ess to an ong oi ng si ngle sourc e of hel p,
g ui danc e, mentori ng & adv ic eg ui danc e, mentori ng & adv ic e
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 17/23
Bu siness S u pport ProgramBu siness S u pport Program
E ach member withi n Your Virtual Boar d , g i vesE ach member withi n Your Virtual Boar d , g i ves
some ti me every month to busi nesses, to:some ti me every month to busi nesses, to:
Discuss conc er ns, problems, opportuniti es
Discuss conc er ns, problems, opportuniti es
Deal with speci f ic busi ness r equir ementsDeal with speci f ic busi ness r equir ements
Discuss f utur e plansDiscuss f utur e plans
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 18/23
T ypic al T ypic al Ar eas of N eed Ar eas of N eed
Planning & StrategyPlanning & Strategy
ProfitabilityProfitability
Sales & MarketingSales & Marketing
QualityQuality
Import / ExportImport / Export
Systems & ProcessesSystems & Processes
Occupational Health &Occupational Health &SafetySafety
IT/ EIT/ E--commercecommerce
Human ResourcesHuman Resources
ComplianceCompliance
Cash FlowCash Flow
Training/developmentTraining/development
T hese c an aff ect many ar eas of the busi ness! T hese c an aff ect many ar eas of the busi ness!
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 19/23
F illing the M anagement GapF illing the M anagement Gap
Business analysis and support complimentingBusiness analysis and support complimentingskills in placeskills in place
MentoringMentoring
Practical advicePractical advice
Hotline accessHotline access
Project design and implementationProject design and implementation
Someone to turn to««««Someone to turn to«««« Your Virtual BoardYour Virtual Board
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 20/23
Business Suppor t ProgramBusiness Suppor t Program
Enables Managing Director/Owner to access the combinedEnables Managing Director/Owner to access the combinedbusiness experience of accredited senior business professionalsbusiness experience of accredited senior business professionals
Most have sat in CEO/Owners chair Most have sat in CEO/Owners chair -- they know how lonely it can bethey know how lonely it can beand will understand the issues they faceand will understand the issues they face
Networked in to Managing Director/Owners in thousands of Networked in to Managing Director/Owners in thousands of businesses worldwidebusinesses worldwide
It can be what Managing Director/Owners wants it to be, long termIt can be what Managing Director/Owners wants it to be, long termsupport or project basedsupport or project based ± ± No Contr actsNo Contr acts
Managing Director/Owner retains control of the businessManaging Director/Owner retains control of the business
ProvenProven -- ³³ pr actic al adv ic e that works´ pr actic al adv ic e that works´
Independent, ImpartialIndependent, Impartial -- NoNo baggage or office politicsbaggage or office politics
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 21/23
In effectIn effect ± ± the Managing Director /the Managing Director /Owner has at his disposal his / her Owner has at his disposal his / her own Non Executive Board of own Non Executive Board of
DirectorsDirectors
What might that do for your What might that do for your business?business?
Business Suppor t ProgramBusiness Suppor t Program
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 22/23
Business Suppor t ProgramBusiness Suppor t Program
We understand that it is theWe understand that it is the
Managing Director/Owners businessManaging Director/Owners businessand will work alongside them toand will work alongside them todevise and implement the solution(s)devise and implement the solution(s)
Available when and for as long as Available when and for as long asthey neededthey needed ± ± No Contr actsNo Contr acts
8/8/2019 HG.ECC 11.10
http://slidepdf.com/reader/full/hgecc-1110 23/23
H arry GoldsteinH arry Goldstein
Can be reached at:Can be reached at:
East Coast Consulting Pty LtdEast Coast Consulting Pty Ltd
Phone:Phone: 1300 835 6671300 835 667Phone:Phone: + 61 2 4945 2285+ 61 2 4945 2285
Fax:Fax: + 61 2 4945 4228+ 61 2 4945 4228
Email:Email: [email protected]@yourvirtualboard.com.au
Web:Web: www.yourvirtualboard.com.auwww.yourvirtualboard.com.au
To answer all your questionsTo answer all your questions
Accredited Associate of the Institute for Independent Business