HFT 2220HFT 2220

Exam 1 ReviewExam 1 Review

Chapter 1Chapter 1Human Resources ManagementHuman Resources Management

What is human resource management?What is human resource management? Organization stakeholdersOrganization stakeholders

InternalInternal ExternalExternal

What are some human resource What are some human resource functions?functions?

Line worker versus staff workerLine worker versus staff worker The role of the human resources managerThe role of the human resources manager

Proactive versus reactiveProactive versus reactive

Chapter 1Chapter 1Management HierarchyManagement Hierarchy

People skills/functionsPeople skills/functions SeniorSenior

Conceptual/PlanningConceptual/Planning

MiddleMiddle Peer Peer

Relations/OrganizingRelations/Organizing

SupervisorySupervisory Staff Relations/ControlStaff Relations/Control

By UsingBy Using

StrategiesStrategies

PoliciesPolicies

Standards & Standards & ProceduresProcedures

Chapter1Chapter1

Building company loyaltyBuilding company loyalty BalanceBalance GrowthGrowth BenefitsBenefits Skills & toolsSkills & tools Customer satisfactionCustomer satisfaction

Chapter 2Chapter 2Human Resources Planning Human Resources Planning

What are goals?What are goals? PurposePurpose MissionMission ObjectivesObjectives

Chapter 2Chapter 2Human Resources PlanningHuman Resources Planning

Planning processesPlanning processes Operations oriented planningOperations oriented planning Behavior oriented planningBehavior oriented planning

WhatWhat WhenWhen HowHow WhoWho

Chapter 2Chapter 2Human Resources PlanningHuman Resources Planning

ForecastingForecasting QualitativeQualitative QuantitativeQuantitative Bottom upBottom up Top DownTop Down Trend analysisTrend analysis VariablesVariables ObjectivesObjectives

Chapter 3Chapter 3

OrganizingOrganizing DetailDetail DivideDivide CombineCombine CommunicationCommunication Monitor effectivenessMonitor effectiveness

Chapter 3Chapter 3 Division of workDivision of work DepartmentalizationDepartmentalization Job depthJob depth Job scopeJob scope Job duties & tasksJob duties & tasks Job characteristicsJob characteristics

Skill varietySkill variety Task identityTask identity Task significanceTask significance AutonomyAutonomy FeedbackFeedback

Chapter 3Chapter 3Preparing a Job DescriptionPreparing a Job Description

Job analysisJob analysis Bottom upBottom up Top downTop down

Job inventoryJob inventory ContentContent EducationEducation ExperienceExperience TrainingTraining DevelopmentDevelopment

Task statementsTask statements Job descriptionsJob descriptions BFOQBFOQ

Chapter 4Chapter 4RecruitingRecruiting

Internal RecruitingInternal Recruiting Advantages / DisadvantageAdvantages / Disadvantage

External RecruitingExternal Recruiting Advantages / DisadvantagesAdvantages / Disadvantages

ADAADA

Chapter 5Chapter 5Selection & HiringSelection & Hiring

Selection MethodsSelection Methods ValidityValidity ReliabilityReliability PredictorsPredictors

Negligent HiringNegligent Hiring Hiring StrategiesHiring Strategies

Multiple HurdlesMultiple Hurdles CompensatoryCompensatory

Title VIITitle VII Age Discrimination ActAge Discrimination Act E.O. 11,246E.O. 11,246

Chapter 6Chapter 6Orientation & TrainingOrientation & Training

Trend Analysis StudyTrend Analysis Study Visual LearnersVisual Learners Auditory LearnersAuditory Learners Kinesthetic LearnersKinesthetic Learners

OtherOther

A brown scantron form is requiredA brown scantron form is required 50 multiple choice questions50 multiple choice questions QuestionsQuestions