Hertz Recruitment
-
Upload
mark-duffy -
Category
Recruiting & HR
-
view
278 -
download
0
description
Transcript of Hertz Recruitment
Work For Hertz
Why Join Hertz ?
• Hertz is changing the way people and things move
• As a company, we are moving ahead of the
competition… From our advanced products and
services to the spirit of our employees, our innovative
outlook pervades all parts of our operations
• Career Progression – fast track career development for
high achievers
• Multi-Country opportunities
3
Hertz European Shared
Services Centre
Positions - Dublin
European Shared Services
Department - Dublin
• Award winning centre based in Dublin
• Open 24/7, 365 days a year
• 900 staff from 39 Nationalities
• Team responsible for all EMEA
• Functions – Customer Service, Finance, IT, HR
• Languages required – French, German, Dutch, Spanish, Italian
• Current open positions
1) Customer Service Representatives
2) Financial Accountants, General Accountants, Accounts Payable
3) IT Business Analysts
Hertz UK Positions
Uxbridge, London
Rest of UK
UK Positions
• Pricing Analysts – UK, French, German, Italian, Spanish, Ducth
• Marketing Manager
• Airport and Off-Airport Managers
• Customer Service Representatives in all major UK Towns, Cities, Airports
• Branch Supervisors
• Regional Sales Managers – North of England, South of England
• Bus Drivers – Heathrow Airport
• Sales Support Assistant Manager
• Continuous Improvement Specialists – Lean Six Sigma
• Business Analyst
• Revenue Manager
Over 8,800 locations in
150 countries
Our global network of corporate and licensee locations serve local and international leisure and business customers who trust Hertz to provide the best rental experience wherever their travels take them.
serving 30 million customers a year
Head/Regional Offices
Florida
London
Dubai
Singapore
Shanghai
TokyoSeoul
Melbourne
Oklahoma
Our Global Footprint
Hertz is the only car rental company with locations on six continents. We have over 8,800
locations in 150 countries. We also have over 3,000 locations in 36 countries with Gold
service, our priority service led loyalty programme.
Our network of corporate and licensee locations serve local and international leisure and
business customers who have come to trust Hertz to provide an optimal rental experience
wherever their travels take them.
Diverse Global Network
U.S. & Canada
32,100 Employees
5,000 LocationsEurope / MEA
6,200 Employees
1,100 Locations
Latin America
500 Employees
100 Locations
Corporate Asia Pacific
1,800 Employees
100 Locations
Hertz, Dollar & Thrifty Locations
Corporate 6,300
Franchised 4,300
Total Network 10,600
The world's largest general
use car rental company
1 Booking made every second
30 million Rentals per annum
550,000 Vehicles in our global fleet
27,000 Employees around the world
US$ 7.1bn Worldwide RAC revenues in 2011
1 Ranking as the car rental brand in the US and at 119 major
airports in Europe
6 Continents covered by Hertz (only car rental company to do so)
150 Countries with a Hertz location
8800 Number of locations worldwide
95 Years of Hertz Heritage
Customer Value Proposition
Fastest,Easiest,
Most Valued
Travelling at the Speed of Hertz
The Hertz Brand Family
Fastest,
Easiest,
Most Valued
Anytime,
Any Hour,
Any Place
Family Value
designed by
you
Customer
Centric
Value
Cheap is
Smart
Premium service
on and off
airport, Gold
Service and high
quality choice
Technology-
enabled service
in your
neighbourhood:
at any hour, by
the hour
Family-focused
service at US
airports for
leisure and
inbound
travelers
Enterprise
Fighter -
competing on
price and service
on and off airport
Value price
delivered
through smart
tech-enabled
service at high
volume
destinations
Global Brand Portfolio
Hertz 24/7
CRM
WOW
Facilities
Best Fleet
People &
Culture
Sustainability
Hertz Reinvented:
Fastest, Easiest,
Most Valued
The Brand Mantra is at the core of everything we do,
supported by Foundational Pillars and supporting activity
Legacy of Innovation…
A few Hertz “firsts”
• Invented rent-a-car in 1918
• First booking system for travel agents
• Created a car rental loyalty program: #1 Club
• First transactional website
• Airport rent-a-car locations
• 'Rent-it-Here/Leave-it-There' (one-way)
• In-car satellite based navigation
• Express Rent Kiosk for car rental
• Make & Model Guarantee with Hertz Collections
The Innovation Continues…
Enhancing the Customer Experience
Gold Choice
Carfirmations Express Rent Kiosks
Hertz24/7
E-Receipt
Hertz
Country by Country
Hertz France
• Best in class in the commercial segment (Corporate, IRB, TI) with 28% of Market
Share
• More than 440 locations
• More than 52 000 cars bought per year
• An average fleet over 38,000 cars, more than 50,000 in the peak season, 8,000
vans
• # 4 in the Van business Market with more than 10% market share
• Hertz #1 Club Gold available in 220 locations
• Instant Return available in the top 11 major airports
Established in 1950
Hertz Belgium and Luxembourg
• Best in class in the corporate segment, with 25.8% of market
share in Belgium
• 30 locations in the network
• # 1 on airports
• Focus on the Local & Van Market
• An average fleet over 2,400 cars and 50 vans
• Hertz #1 Club Gold available in 13 locations
Established in 1960, Hertz Belgium, market leader at all Airport &
Railway Stations.
Hertz Netherlands
• #1 on airport with 30% of Market Share
• 40 locations across the territory
• An average fleet of 5,000 cars and 200 vans
• Hertz #1 Club Gold available in all major locations (airport &
downtown)
• Instant Return available in Schipol Airport
• Full Gold offer at Schiphol Airport
First location in Holland was Amsterdam in 1962, Airport market leader!
Hertz Spain
• #1 on Airport with 22.2% of market share • More than 130 locations serving the mainland as well as the Canaries and Balearics
• 34 airports served, 25 branches in Shopping Malls
• Cars and vans premium and value brand average fleet 2011 : 13.100 vehicles
• 42 gold locations ( 70% of total corporative locations )
• The widest range of vehicle models in the market including Prestige, Fun and Green Collections
• Largest volume of BMW models in the industry
Innovation & customer and employee satisfaction differentiate
Hertz in Spain
Hertz Germany
• 2nd biggest car rental market in the world, worth 3,4 bn US$ (2010 figures) plus globally biggest outbound market worth roughly 1,2 bn US$
• Best in class and #1 in market share in the Van & Truck Business
• #3 in Market Share in the market with 17.5% of market share.
• More than 275 locations across the territory
• An average fleet of 17,000 cars and vans (< 3,5t GVW) & 4,200 vans (> 3,5t GVW) and heavy trucks
• Hertz #1 Full Gold Canopy service available in Frankfurt, Munich, Hamburg, Stuttgart, Düsseldorf (and Berlin from June 2012)
• Hertz #1 Club Gold available in 207 locations
• Instant Return available in 12 airports
• Main competitors : Sixt and Europcar
• Challenger : Avis
Hertz Germany continuously improves market share, processes and service, exceeding customer expectations in a very mature market.
Hertz UK
• #1 on airport with 25.9% of Market Share
• 125 locations across the territory
• An average fleet of more than 16,000 cars and 3,000 vans
• Hertz #1 Club Gold available in 125 locations
• Hertz #1 Full Gold Canopy service available at Heathrow Airport, Edinburgh Airport
and arriving soon at Stansted
• Instant Return available in 9 major locations
• Hertz On Demand available at over 250 locations nationwide
A leading player in the corporate business segment, specialist
provider in the long term van rental market and unique in
operating expertise in broad range of market segments
Hertz Italy
• #1 Rent-a-car in airport with 26.6% of market share
• More than 210 locations across the territory with 33 airports served
• Vans are available in more than 150 locations across the country
• An average fleet of 23,000 cars
• Hertz #1 Club Gold available in 37 locations
• #Instant Return available in 4 airports
Leader in Airport Leisure and Business, efficient and widespread
network across Italy & the Islands
Hertz Czech Republic & Slovakia
• 37,4% of market share in Prague Airport (SK)
• 6 locations In Czech Republic and 2 locations in Slovakia
• Most of the business is currently in Prague and in Bratislava
• 2009: average fleet of 390 cars in Czech Republic and 110 in Slovakia
• Also van rentals from branches, particularly from the Prague, Hotel
Diplomat location.
• 3 Gold Locations (CZ: Prague, Ostrava, SK: Bratislava)
Established in 1991, Hertz Czech Republic & Slovakia is the market
leader at some local Airports
2013 Accomplishments
• Eight consecutive quarters of record adjusted pre-tax income
increased 34.5% YOY in the second quarter of 2013 to $314.5M.
• U.S. off-airport locations exceed 2,700
• Expanded Firefly brand into the USA
• Launched Dream Car Collection in USA & Europe with approximately
400 vehicles at 35 airport locations
• 50,000 vehicles now 24/7 enabled in the USA & International
• Acquired CCL, an insurance replacement brand in the UK
• Northstar flagship locations in Europe and China
• Fleet Acquisition cost reduced by 7%
• New Partnerships include agreements in the credit card sector with
Citibank and VISA as well as a global partnership with Relais &
Chateaux & Chic Outlet Shopping and Lufthansa.com
• Celebrated partnership 24th anniversary with Air France
Apply Now
https://emeahub-hertz.icims.com/