HERE’S WHERE YOU ARE - view.hsn.net Shipping.pdfHERE’S WHERE YOU ARE ... import shipping drop...

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-138- Last updated: 9/25/2017 product samples shipping brand packaging & labeling product information quality assurance overview purchase orders compliance HERE’S WHERE YOU ARE domestic shipping Shipping Authorization Request (SAR) Carton Requirements Packing Requirements Pallet Requirements Shipment Preparation and Loading Packing Slips import shipping drop ship On-site Inspection and Approval Required Import Documents Freight Terms and Booking Destination Locations Carton Requirements Packing Requirements Container Loading Setting up for Drop Ship Fulfillment Options Drop Ship Data Exchange Non-Receipt Claims (NRC) PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)

Transcript of HERE’S WHERE YOU ARE - view.hsn.net Shipping.pdfHERE’S WHERE YOU ARE ... import shipping drop...

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product

samples shipping brand packaging

& labeling

product

information

quality

assurance

overview purchase

orders

compliance

HERE’S WHERE YOU ARE

domestic shipping

• Shipping Authorization Request (SAR)

• Carton Requirements

• Packing Requirements

• Pallet Requirements

• Shipment Preparation and Loading

• Packing Slips

import shipping drop ship

• On-site Inspection and Approval

• Required Import Documents

• Freight Terms and Booking

• Destination Locations

• Carton Requirements

• Packing Requirements

• Container Loading

• Setting up for Drop Ship

• Fulfillment Options

• Drop Ship Data Exchange

• Non-Receipt Claims (NRC)

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)

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Domestic Shipping 138

Table of Contents 139

Purpose and Objectives 140

Section Nomenclature 140

Requesting Approval to Ship: The SAR 142

Requesting Approval to Ship: Freight Terms and Delivery Locations 143

Carton Requirements: Construction and Strength 144

Carton Requirements: Box Manufacturer’s Certificate (BMC) 145

Packing Requirements 146

Pallet Requirements 149

Shipment Preparation and Loading 152

Packing Slips 156

TABLE OF CONTENTS

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)

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PURPOSE & OBJECTIVES

Our Purpose

Getting your product to HSN on time, intact and in perfect order requires a cooperative effort. From the way you pack your

cartons, to the way the shipment is recorded and tracked, each step in the Domestic Shipping process is critical to achieving a

timely and cost effective delivery for everyone.

There are three phases to the Domestic Shipping process:

1. Submittal/Approval Phase – includes the completion, submittal, review and approval of your Shipping Authorization

Request form (SAR)

2. Packing/Shipping Phase – includes packing, recording and palletizing

3. Loading Product onto the Truck

This section will guide you through each of these phases and detail the people, processes and policies applicable to each

phase.

How This Section is Set Up

This section is designed to provide an overview of HSN’s Domestic Shipping requirements and recommendations, guide you

through the Domestic Shipping process, and give you an understanding as to how you and your products fit into that process.

There are seven subsections, each detailing how we work with you to ensure the entire process goes smoothly:

• Section Nomenclature: A simple diagram to define key terms used in this section

• Requesting Approval to Ship: How to request HSN’s formal clearance to ship to HSN’s Fulfillment Centers and detail on

freight terms

• Carton Requirements: Guidelines for choosing the right construction and strength for the cartons used to ship your

products to HSN

• Packing Requirements: How to pack your product for effective shipment to HSN and efficient processing

• Pallet Requirements: Specifications for pallet construction, stacking, securing and contents on a pallet

• Shipment Preparation and Loading: Specifications for shipping the highest density that your product mix allows to HSN

• Packing Slips: How to accurately detail all the products shipped on one Purchase Order (PO)

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)

Key Contacts Domestic Shipping Questions

Traffic | [email protected] B2B Set Up & SAR Questions

Frank Ruotolo | Sr. Manager QA Operations | 727.872.7393 | [email protected] Packaging | Labeling | Shipping

Diane Houghton | Coordinator – Partner Shipping Compliance | 727.872.4537 |[email protected] Labeling | Shipping

Vendor Compliance | [email protected] General Questions

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*NOTE: The purpose of this Illustration is to define terminology only. Pallet loading patterns, carton configurations and sizes will

vary according to your specific product.

Palletized load

Pallet

Corner Posts

SECTION NOMENCLATURE

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)

Identifying the Components Discussed in This Section

To properly explain the requirements outlined in this section and to prevent any confusion, it’s necessary to designate

standardized nomenclature for each of the shipping and packaging components discussed.

For the purposes of this section, the following terms will apply:

• SKU – a single style, color or size variant that equates to a selling unit

• Re-shipper Carton – a selling unit shipped in the packaging exactly as it will be sent to the customer without the need for

over-boxing by HSN prior to shipping to the customer

• Master Carton – the grouping of multiple selling units in one master container

• Palletized Load – the grouping of cartons being shipped to HSN Fulfillment Centers stretch-wrapped to a pallet

• Pallet – the wood platform upon which the palletized load is set

• Floor-loaded – Product put directly on the floor of a trailer without pallets

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REQUESTING APPROVAL TO SHIP: THE SAR

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)

Shipment Approval Starts with the Shipment Authorization Request (SAR)

Before shipping a product to HSN Fulfillment Centers, we require that a Shipment Authorization Request (SAR) be filled out in

HSN’s Partner Portal.

The SAR allows our Logistics Team to review the shipment information and make arrangements for your products to be

picked up and received by HSN.

For step-by-step instructions on how to fill out a SAR, please go to Appendix C at the end of this manual

When you are ready to ship your product, complete and submit the SAR form via HSN’s Partner Portal. Included in the SAR

is:

1. The PO number that details the product being shipped

2. The HSN Fulfillment Center that will receive the shipment (shipping to)

3. The Partner’s warehouse (shipping from)

4. Special Handling Instructions

5. Designated Freight Terms

• Prepaid – Product is shipped via Partner’s carrier at Partner’s Expense.

• Collect – Product is shipped via HSN’s carrier and is paid by HSN directly to the carrier

6. Required Ship Date (RSD) (as detailed in the PO) – the date the product is supposed to be ready to be picked up

by HSN’s carrier

7. Ready to Ship Date (as provided by the Partner) – Date product is actually ready to be picked up by HSN’s

Carrier

8. Carton Quantity (re-shipper or master carton) and Pallet Quantity. If Floorloading pallet quantity entered is “0”.

9. Total Weight

10. Product Details – item description and style

Please Remember

You will be given an opportunity to review the SAR in HSN’s Partner Portal before submitting it for approval. Please take

advantage of this opportunity and ensure that each and every piece of information on the SAR is accurate, up-to-date and

complete. Confirming all information will help ensure that your shipment makes it to our Fulfillment Centers without delay,

issue or added costs.

Once submitted, our Logistics Team will review the SAR; either approve or deny. You will receive an automatic notification via

HSN’s Partner Portal of the approval, or of the steps needed to obtain approval.

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REQUESTING APPROVAL TO SHIP: FREIGHT TERMS & DELIVERY LOCATIONS

1

west

coast

east

coast

2

4

3

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)

1 HSN Fulfillment - Fontana (WH 96)

13423 Santa Ana Ave

Fontana, CA 92337

2 HSN Fulfillment Center - Roanoke (WH 93)

1 Avery Row

Roanoke, VA

Zip Code 24012 – Apparel & Accessories

Zip Code 24157 - Jewelry

3 HSN Fulfillment - Piney Flats (WH 92)

857 Mountain View Dr

Piney Flats, TN 37686-4913

HSN Fulfillment – Greeneville (WH 94)

1915 Snapps Ferry Rd

Greeneville, TN 37745

4 HSN Showroom (WH 1)

2400 118th Ave N

St Petersburg, FL 33716

Freight Terms

HSN’s terms for domestic Purchase Orders is Collect Freight* Terms. This means that HSN will assign a carrier for pickup

and cover the shipping costs from your warehouse to the HSN Fulfillment Center or Showroom.

However, under our Master Terms & Conditions, you are responsible for your product until delivery at the applicable HSN

facility.

Allocation for distribution of your product to the different HSN Fulfillment Centers will be specified on your Purchase Order.

*Note: Jewelry POs are typically prepaid. All freight terms are indicated on your PO.

HSN Fulfillment Center Locations

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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)

CARTON REQUIREMENTS: CONSTRUCTION & STRENGTH

Choosing the appropriate corrugated carton is the first step in ensuring your product ships and arrives in perfect condition and

that the packaging passes the Package Integrity Testing as outlined in the Quality Assurance section of this manual.

Carton Construction

Ensuring product is effectively transported without damage requires that product be properly packaged in the appropriate

carton(s) and meet the following requirements:

• All cartons must be constructed of A-flute, B-flute, or C-flute corrugate

• E- and F-flute corrugate is not permitted for shipping cartons (re-shippers or master cartons)

• Corrugation of the carton must run vertically (up and down) when the carton is in its intended shipping/stacking orientation

• Carton flaps must be on the top or bottom face of the carton while in this orientation

• All cartons should be of appropriate size and shape to the items being shipped - do not over-pack or under-pack cartons

• All re-shipper cartons MUST be of consistent dimensions and weight for each sku.

Carton Strength

The MINIMUM strength required for your cartons is based upon the carton weight and dimensions. Depending on the

distribution cycle (import products), the necessary carton strength may be higher than what is shown in the chart.

Please refer to the Quality Assurance section of the manual for additional guidance on the selection of the appropriate carton

strength and compliance with HSN Packaging Integrity Standards.

A B C D

Weight Limit of Box & Contents

(lbs.)

Box Size Limit

L + W + H (in.)

Mullen Burst Strength

(psi.)

Edge Crush Test

(lbs./in. width)

Single-wall Corrugate Cartons

20 40 200 32

30 55 250 44

Double-wall Corrugate Cartons

30 45 200 42

40 60 250 48

60 75 275 51

100 95 350 61

160 115 450 71

>160 135 500 82

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Box Manufacturer’s Certificate (BMC)

HSN requires that every corrugate shipping carton has a Box Manufacturer’s Certificate (BMC) printed on the surface. The

BMC is a guarantee of the board strength used in the construction of the carton stated as either a Burst Strength or Edge

Crush Test number. Please contact your corrugate supplier to make certain that every carton has the stamp. The following

are examples of correct BMC labeling:

Note: It is the Partner’s responsibility to ensure that their chosen box maker is using the appropriate box strength.

The Partner will be responsible for all stoppage and/or rework fees if damage occurs at the HSN Fulfillment Center due to

insufficient box strength.

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)

CARTON REQUIREMENTS: BOX MANUFACTURER’S CERTIFICATE (BMC)

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Packing Configuration: Re-Shipper Cartons and Master Cartons

The use and configuration of re-shipper cartons and/or master cartons will depend on the size and weight of your specific

product.

In some cases, it may be necessary to place individual selling units in re-shipper cartons to protect the product and ensure the

product and its original packaging arrives to the customer in perfect condition after shipping from HSN.

In other cases, grouping individual selling units in master cartons is the most effective way of shipping your product to HSN

Fulfillment Centers.

If using re-shipper cartons to package individual selling units, depending on the size of the re-shippers, you may be able to

palletize them without the need to place them into master cartons before palletizing your product. Please use the following

guidelines to determine the appropriate configuration for packing your individual selling units:

• If your re-shippers are large enough to palletize on their own without damaging the product or the re-shippers in transit,

you are permitted to forgo using a master carton to palletize your shipment .

• In these cases, your re-shipper carton must also be larger than the MINIMUM master carton dimensions for your

product category as noted in the table below.

• If your re-shippers are too small to palletize, please place them into master cartons before palletizing your shipment

NOTE: Products that are not packaged in re-shipper cartons must always be packaged in master cartons.

Please Remember

The simplest way to plan the packing of your products so that your master cartons only contain single SKUs, yet each master

carton is fully utilized, is to ensure your entire order quantity is divisible by the number of selling units that can fit in each of

your master cartons.

For example, if you can fit ten selling units in a master carton, an order of 100 selling units would mean that ten master

cartons could be equally filled with ten selling units each and that no loss of space or mixed-SKU cartons would occur. You will

want to determine this amount and discuss any carton case pack limitations with your Buyer before the PO is issued.

Master carton quantities for all re-orders of a SKU must remain consistent with the master carton quantities of the very first

shipment or original PO of that SKU. We recommend that you keep a record of the first shipment in order to mirror the

configuration for future orders. Any changes in master carton quantities must be coordinated with HSN prior to shipping a new

configuration.

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)

PACKING REQUIREMENTS

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PACKING REQUIREMENTS (CONTINUED)

Master Carton Contents & Quantity

• Master cartons must contain single SKUs. Do not include selling units of a different SKU in a master carton.

• All master cartons for a specified SKU must have the same number of selling units within the carton. The quantity per

carton is established with the first shipment received. All cartons of a SKU within the first shipment and all future

shipments must retain the same number of selling units within the master cartons.

• NOTE: If there are not enough units under one SKU to complete the master carton, HSN allows the inclusion of

one short carton that contains less than the full standard quantity for the SKU. Short quantity cartons must be

labeled appropriately with the label facing out and placed on the top layer of the pallet.

• Master cartons must contain a MINIMUM of 4 selling units per carton. Items that cannot fit 4 units or more into a master

carton MUST be packaged as re-shippers and palletized without master cartons

• Void fill within a master carton should be avoided, but should void fill is necessary within a master carton (short qty carton,

etc.), the void fill material cannot be packaging peanuts or shredded paper

• Inner packs are not allowed within a master carton, each selling unit SKU must be pickable when the master carton is

opened—no additional unpacking to access the SKU should be required

Master Carton Size/Weight

• Master cartons must meet the following minimum/maximum dimensions and weight

• All master cartons of a SKU within the first shipment and all future shipments must retain the same dimensions.

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)

1

3

2 4

*Note – All three dimensions as well as the cubic volume must meet the minimum requirements. Ex. A carton with

the dimensions 12” x 10” x 3” is not acceptable due to having a cubic volume of only 360 in3 .

Product Category Minimum Dimensions * Maximum Dimensions

(L x W x H)

Maximum Weight

(lbs) Length Width Height Cubic Volume

Jewelry 8” 5” 5” NA 24”L x 15”W x 13”H 40 lbs

Apparel & Accessories 12” 10” 3” 1000 in3 24”L x 20”W x 16”H 50 lbs

All Other Product Types 12” 10” 3” 1000 in3 24”L x 20”W x 20”H 50 lbs

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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)

PACKING REQUIREMENTS (CONTINUED)

Packaging Guidelines for Various Product Categories

Additional guidance for packaging specific product categories can be found within that product’s quality assurance

manual:

Apparel: https://view.hsn.net/WebDocuments/documents/10_Apparel_QAManual.pdf

Cosmetics: https://view.hsn.net/WebDocuments/documents/13_Cosmetics_QAManual.pdf

Fashion Accessories: https://view.hsn.net/WebDocuments/documents/07_Accessories_QA%20Manual.pdf

Food: https://view.hsn.net/WebDocuments/documents/17_Food_QAManual.pdf

Footwear: https://view.hsn.net/WebDocuments/documents/20_Footwear_QAManual.pdf

Handbags & Luggage: https://view.hsn.net/WebDocuments/documents/23_Handbags_QA%20Manual.pdf

Hardlines: https://view.hsn.net/WebDocuments/documents/26_Hardlines_QAManual.pdf

Jewelry: https://view.hsn.net/WebDocuments/documents/29_Jewelry_QAManual.pdf

Textiles: https://view.hsn.net/WebDocuments/documents/36_Textiles_QAManual.pdf

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PALLET REQUIREMENTS

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)

Pallet Size and Construction

To ship high-density loads in a secure and accessible manner, you will want the best transport foundation for your products.

• Pallets must be 48”L x 40”W stringer pallets that meet Grocery Manufacturers Association (GMA) specifications

• Pallets must feature four-way entry (forklift/pallet jack slots on all four sides of the pallet)

• Pallets must be made from hardwood material and be knot and defect free

• No loose, broken or missing boards

• No protruding nails

• Plastic pallets are not permitted

Palletized Product Weight and Height Limits

• Palletized product should not exceed a maximum weight of 2,000 lbs per pallet (including pallet weight).

• Palletized product must not exceed a maximum height of 50” (including pallet height). The height is measured from the

floor to the top of the highest carton on the pallet as seen in the below image

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PALLET REQUIREMENTS (CONTINUED)

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)

Securing Product on a Pallet

Ensuring product is safely and effectively transported without damage requires that product be properly secured on the pallet

prior to loading of the goods into a trailer.

• Cartons should be stacked so that the corrugation direction runs vertically (up and down).

• Carton flaps should always be on the top and bottom of the carton when placed on the pallet.

• No more than ½” overhang of product is permitted on any side of the palletized load.

• Use corner posts to help secure palletized loads prior to wrapping.

This will increase stacking strength as well as aid in a more unitized load.

• Posts should extend from the top of the pallet platform to the top of the palletized load.

• Palletized loads must be stretch wrapped using appropriate tension to help ensure stability in transit. The stretch wrap

should ensure the cartons are “tied” to the pallet

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PALLET REQUIREMENTS (CONTINUED)

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)

Pallet Unit of Measure (UOM)

• As with master cartons, HSN can only have one unit-of-measure (UOM) per pallet/per SKU you provide us.

• Changes to your pallet configuration (e.g. pallet height, cartons per pallet, units per carton, carton dimensions, etc.) must

be approved in advance by HSN Vendor Compliance.

• Shipment of goods without prior UOM change approvals could result in a Vendor Compliance chargeback and all

associated rework costs.

Purchase Order (PO) and SKU Integrity on the Same Pallet

HSN requires that you palletize your product so that your re-shipper carton or master carton labels are easily viewed without

having to unload the pallet. This helps ensure convenient tracking and processing and helps prevent products from being

separated or routed to an incorrect location in an HSN Fulfillment Center.

• Pallets include a single HSN PO/SKU

• If there are not enough SKUs to fill a single pallet and more than one SKU must be included on the pallet, group single

SKUs together and affix a Mixed SKU Pallet Label as defined in the Labeling section of this manual.

• If there is not enough quantity under one PO to fill an entire pallet, please refer to the Mixed PO Exception guidelines in

this section of the manual.

Mixed Pallet Exceptions

Although you are required to separate pallets by PO and/or SKU, we recognize that some POs and SKUs do not always

contain enough quantities to fill an entire pallet. In these cases, you may contact HSN Vendor Compliance to request an

exception to allow mixed pallets for your shipment.

If a mixed pallet exception is approved, the following requirements must be met:

• All four sides of the mixed pallet should be plainly marked “Mixed Pallet”

For more specific information on labeling requirements for mixed pallets, master cartons and item packaging, please refer to

the Labeling section of this manual.

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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)

SHIPMENT PREPARATION AND LOADING

Trailer/Container Integrity

It is the responsibility of the Partner to inspect the trailer/container provided prior to loading

• Ensure the trailer/container is weather tight and acceptable for transit of your goods

• Ensure that it is free of dirt/grease that could damage or stain/soil your cartons in transit

• Check for exposed jagged metal on the floors or walls as this would be a cause for the trailer to be unacceptable

If you feel the trailer/container is unacceptable, please contact the HSN Logistics Provider that arranged your pickup

Palletized Product Loading

To maximize truck space, prevent shifting in transport and ensure efficient receiving at the HSN Fulfillment Center, stacking

your re-shipper cartons or master cartons onto the pallets must be done in a carefully planned manner.

These guidelines are focused on three main goals:

• Shipping high-density loads – reducing the number of trucks needed to transport the freight

• Shipping secure loads – reducing the likelihood of damage to your products

• Shipping highly accessible and organized loads – reducing the amount of time it takes to offload and process the

pallets or products.

Please note that the palletizing requirements outlined in this section do not apply to HSN direct imports or shipments

transported via small-package carriers such as FedEx, UPS, Brinks or others.

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SHIPMENT PREPARATION AND LOADING (CONTINUED)

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)

Pallet Arrangement

• Palletized loads must be put in trailers with the narrow width facing toward the side of the truck.

• You can place approximately 30 single layer or 60 double-stacked (48"L X 40"W) pallets on the truck and maximize

trailer cube. It also prevents load shifting due to gaps between the pallets.

Double-Stacking Pallets

• You are also required to double stack your pallets to get the most cube utilization out of your trailer space. To do this

effectively and securely:

• Corrugate strength of your cartons must be sufficient to support double stacking in trailers

• Use of a corrugated support layer between upper and lower levels and on top of upper level avoids damage and

distributes the weight.

• Double-stacked pallets should be stretch wrapped together whenever possible.

• Special equipment such as load locks, materials to block & brace pallets or product in the trailer, or any other devices

that may be needed to secure the load, is the responsibility of the shipper.

• Please request any special equipment when our carrier contacts you for freight pick-up.

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SHIPMENT PREPARATION AND LOADING (CONTINUED)

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)

Floor Loading

Floor loading enables increased unit density and use of trailer cube for product in mid-to-large sized cartons.

Product type and carton strength must be adequate to prevent damage to the product, and the size/weight of the product is

appropriate for personnel to safely handle/stack within the trailer or container.

• Floor loading can be utilized for either re-shipper cartons or master cartons

Please contact HSN Vendor Compliance ([email protected]) to determine if floor loading is a viable option for

your product.

The below images show acceptable use of floor loading of product within a trailer

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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)

SHIPMENT PREPARATION AND LOADING (CONTINUED)

Intermodal Shipping

At times you may be informed by APL (our 3PL that arranges your carrier pickups) to have your shipments loaded onto

trailers that will be shipped on a combination of highway and railroad. These are referred to as Intermodal Shipments.

Preparation of these shipments varies slightly from other shipping methods. Please ensure that following steps have been

followed :

1. Loads must be put in trailers with narrow width facing toward the side (see pictures) utilizing the maximum trailer cube.

This means you will be able to place 30 -48” X 40” pallets on the truck. This also assures less load shifting due to gaps

between the pallets.

2. Loads are securely stretch wrapped to the pallets.

3. Load locking method of some type to be applied:

• Stretch wrap the last 2 double stacks of pallets (4 pallets) together to avoid shifting

• Nail 2 x 4s to the floor behind the last two pallets of your load to avoid load shift in transit

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PACKING SLIPS

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING

Packing Slip Contents

All shipments must contain a packing slip that accurately details all products included in that shipment. This helps you track

and record your entire shipment, and helps HSN Fulfillment Teams check off exactly what was included when the shipment

is received.

Though specific details will vary according to product categories, there are certain details that must be included on your slip:

1. Your Company Name and Address

2. HSN Fulfillment Center and Address listed on your purchase order (where the goods are being shipped)

3. PO Number

4. Date of Shipment

5. Vendor Style Number

6. Description

7. Quantity

8. Size and/or Color

9. HSN’s Item Number (including variants) or UPC

10. Carton Number (carton number range (ex. “1 through 23”) can be used when multiple cartons contain identical sku

and quantity.)

Packing List

From:

Company ABC

123 Main St

Anywhere, NY 00000

To:

HSN Fulfillment Center

Street address on PO

City, State, Zip on PO

PO Number:

123456

Shipment Date:

01/01/17

Vendor Style/Part

Number (or UPC)

HSN Item Number

(including variants) Description

Size

and/or Color Quantity

Carton

Number

3

1 2

4

5 6 7 8 9 10

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PACKING SLIPS

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING

Placement of Packing Slip within a Shipment

All shipments must contain a packing slip that accurately details all products included in that shipment. This helps you track

and record your entire shipment, and helps HSN Fulfillment Teams check off exactly what was included when the shipment

is received.

Partners must ensure that packing slips for their shipments are clearly visible when the shipment is received and the

receiving process begins.

NOTE: A shipment is defined as the totality of product loaded into a specific trailer (one truckload = one shipment). If a

Purchase Order (PO) is shipped in multiple trailers, each trailer will have its own independent packing slip.

Full Truckload (TL) Shipments

• If the entire shipment consists of a single Purchase Order (PO), A single packing slip must document all product

contained within the trailer.

• The packing slip must be inserted into a removable pouch and securely attached to a carton located at the rear of the

trailer. The packing slip must be visible upon opening the trailer as shown in the below diagram

• The carton must be clearly marked with “PACKING LIST ENCLOSED”

• If the shipment contains multiple Purchase Orders (PO), individual packing slips for each unique Purchase Order must be

included with the shipment.

• The packing slip for each Purchase Order must be inserted into a removable pouch and securely attached to a carton on

the rearmost pallet in the trailer for that Purchase Order as shown in the below diagram. The packing slip must be on the

rear facing side of the selected pallet(s)

• The carton must be clearly marked with “PACKING LIST ENCLOSED”

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PACKING SLIPS

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING

Placement of Packing Slip within a Shipment (continued)

Less than Truckload (LTL) Shipments

• If the entire shipment consists of a single Purchase Order (PO), A single packing slip must document all product

contained within the trailer.

• If the shipment contains multiple Purchase Orders (PO), individual packing slips for each unique Purchase Order must be

included with the shipment.

• For each Purchase Order in the shipment, the packing slip must be inserted into a removable pouch and securely

attached to last/rearmost carton loaded onto the trailer to ensure it is on the rearmost pallet for that Purchase Order within

the trailer

• The carton must be clearly marked with “PACKING LIST ENCLOSED”

Small Parcel (FedEx, UPS, USPS) Shipments

• The small parcel environment is sometimes used for small Purchase Orders and/or small products (e.g. Jewelry).

• For each Purchase Order in the shipment, the packing slip must be inserted into a removable pouch and securely

attached to the carton(s). Placement of the packing slip should be on the same side as the shipping label whenever

possible

• If a shipment consists of multiple cartons shipped via the small parcel environment, the packing slip must list the contents

of the ENTIRE shipment AND clearly identify the contents of each individual carton that is part of the shipment. Copies of

the packing slip must be affixed to EVERY carton in the shipment

• The carton(s) must be clearly marked with “PACKING LIST ENCLOSED”