Here’s the problem: as your small business grows, relying ...€¦ · Here’s the problem: as...
Transcript of Here’s the problem: as your small business grows, relying ...€¦ · Here’s the problem: as...
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Groove is a Simple Help Desk that lets you and your team to deliver awesome, personal support to every customer.
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Here’s the problem: as your small business grows, relying on your email inbox to manage support gets tough.
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You can’t collaborate with your team, and your customer’s requests begin to slip through the cracks.
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So you switch to a “real” helpdesk. But most helpdesks are way too complicated.
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They’re packed with tons of features that you’ll never use, and their complexity means that you
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spend more time setting up and �guring out Macros and triggers than you do working on your business. That’s not okay either.
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And that’s why we built Groove.
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We were tired of trying to keep up with Gmail, and we were struggling with the complexity of our helpdesk.
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Groove is as simple as email, while making it easy to work together with your growing team:
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- Assign support messages to coworkersv
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- Add private notes
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- See who’s replying to what
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- Automate your work�ow with easy-to-setup rules and labels
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- Capture emails, Tweets and Facebook posts all in one place.
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- And track everything. [show trends]
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When a customer emails you, you’ll see everything you need to know about them to deliver personalized support without having to search.
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And it feels just like email to your customers. They never have to log in or become a “ticket number”
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The price is simple: just $15 per agent per month, with no limit to how many customers you serve.
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- Plus, you can choose from more than a dozen free extras to expand your helpdesk [show that page], or premium add-ons like Knowledge Base and Live Chat as you grow.
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Sign up for a free 14-day trial.groovehq.com
Try Groove today!
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It takes just three minutes to set up your Groove mailbox, and then you’ll be delivering awesome, personal support to your customers.
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[alt: that leaves you with 13 days, 23 hours and 55 minutes to deliver awesome, personal support to your customers.]
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Running a small businesses is hard enough. You don’t have time for a complicated helpdesk.
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Join more than 2,000 customers and sign up for Groove now.